Browtisan - Delfi Orchard

Browtisan - Delfi Orchard

402 Orchard Rd, #03-14/15/17 Delfi Orchard, Singapore 238876,
22 Reviews
6235 2355
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  • browtisan orchard

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    Browtisan is Singapore’s first premium clinical standard brow salon, specializing in eyebrow embroidery techniques and eyelash extensions and other aesthetic facial grooming services.

Place Category: Salon

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22 Reviews on “Browtisan - Delfi Orchard”

Overall:
  • Joan Lim
    2 years ago

    Amber was my brow specialist, very friendly and fast. Theres no hard selling and the rest of the other staff there are also very efficient.

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  • Cheer Teo
    2 years ago

    Been with browtisan for many years and never fail to be impress by their hospitality , service and skills . Missing crystal and thanks Amber for helping with my brow !

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  • Chin Mei Yoke
    2 years ago

    I was served by an experience beautician Sheenan. Not only she is good on eye lashes extension work she knows what is suitable for each customer eyes and give good recommendation. Many people praise my eye lashes extension was natural. Good work Sheena keep it up ! P

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  • Alicia T
    2 years ago

    Now run by crooks. Lied about outlet being closed for renovation in spite of numerous clarifications. Requested for a refund of my package since the outlet closed ONE day after I signed. Consultant used management as an excuse to refuse. Beware of their financial situation. They may be in distress and you’ll see your money washed down the drain.

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  • Teresa Yap
    2 years ago

    I have been with Browtisan for several years. Quality of service is maintained regardless of the beauty specialist assigned. I would recommend Faye as she has been performing lash extensions for me. She is meticulous and gentle with the solution when she soaks off extensions off my eyelashes which is an important skill I look for. She is my preferred beauty specialist!

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  • Faith Tan
    2 years ago

    Felicia is my therapist for facial and lash treatment . She is very thorough in all treatments and never compromises in hygiene. Every treatment with her is a very pleasant experience .

    Thank you Felicia !

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  • Jean Low
    2 years ago

    Good and prompt service. Amber was very professional and made the whole experience very comfortable.

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  • Sivakumari Ramachandran
    2 years ago

    Excellent service and therapists, particularly Sheena who is very patient, listens to what I need and delivers! Would highly recommend

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  • Pipster Davis
    2 years ago

    Do yourself a favour and do not do business with this company. I purchased a package at an outlet of theirs that has closed down and they did not even give me the opportunity to have my package refunded. I am taking them to the small claims court.

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  • Stery Yap
    2 years ago

    Changed management. Please think twice before you sign up package here.

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  • Tiffany Teng
    2 years ago

    Browntisan isn’t as good as it used to be. The company is sold and management staff changed. The receptionist there is inexperienced and has an attitude problem. Coco (the previous owner), who was previously a good trainer, had left the company, as well as all her trainees. Everyone should consider before going there.

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  • J T
    2 years ago

    Realized that the business was sold to New Dreams. No wonder all the usual staff are gone. Heard Coco left too. I signed a eyebrow touch up package last year for Coco. Not sure what to do as another reviewer mentioned that all these packages are non refundable. Should have learnt from previous other cases on signing up beauty packages.

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  • EVAN LIM
    2 years ago

    Do not dump in your hard earned money by signing up more packages with Browtisan. Since the previous team Collyn have left due to differing management styles, Coco assured me that she will take on my brow package. Now that Coco has also left Browtisan, there is no exiting therapist who on par with Coco to continue this service. I cannot even cancel the package. The salon experienced very high turnover due to poor management. The exiting partner ( the staff called him uncle) does not treat the staff with respect. Have been using abusive words to scold the staff making the team very afraid of him.

    Our feedback to staff will not be escalated to him as no dare to feedback to him.

    The replacement therapist hired are not well trained to perform all services .

    Coco used to train the new therapist to ensure that they are trained well enough before they can perform the services.

    Now that Coco is not around, more staff will resign. The existing partner will ignore our voices, customer service is his least priority.

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  • Elena Lin
    3 years ago

    Service was OK but way too much hard sell. Won’t return because of the hard sell.

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  • Michelle Yeo
    3 years ago

    Entrusted my beauty services to Browtisan and Chris is the best decision ever. Professional service and well thoughtful customer experience.

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  • Jasper Danish
    3 years ago

    Chris is very patient and explain in details the problem with my skin. Highly recommended and will come again very soon

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  • Muayhong Peck
    3 years ago

    Highly recommend Chris from Orchard Delfi, professional and soft spoken. Really loves my eyebrow embroidery and eyelashes extension!! Wait no more and come experience it yourself . Thank you Chris and see ya next month.

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  • Fiona Ng
    3 years ago

    Had eyebrow embroidery at Artra by Peggy. Great experience. Brows were done patiently and meticuleously.

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  • Irene Tian Babe_Irene
    3 years ago

    Chris from Browtisan Delfi Orchard is superb, precise and patient. She is a friendly and checked with me several times if it hurt during the microblading process for my brows. And, she knew exactly what to do after telling her my lashes preference. I’ve impressed on the result of my brows embroidery and lashes extension. Thank you and see you soon =)

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  • A K Lee
    3 years ago

    Chris is a very professional and patient beautician who took her time in making sure that everything is perfect. She explained the aftercare of my embroidery and followed up via texts to make sure that it was healing well. She also reminded me to come back for touch up and she spent just as much time with the touch up as she did the initial embroidery. She also paid very close attention to what I wanted and executed it perfectly. Thank you, Chris!

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  • Michelle Liew
    3 years ago

    Peggy has been very friendly and professional doing my eyelash. Always so gentle and no discomfort while doing it. It’s a one stop service with facial too! 🙂

    Reply ↓

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