• donna beauty white sands

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23 Reviews on “Donna Beauty - White Sands”

Overall:
  • Gloria Soh
    2 years ago

    The Womb massage is excellent. What I will not go back for is the hard selling by the manager.

    I am called into a room and even if I am rushing for time, I have to sit in that room and hear hard selling talks from the manager for about 15mins.

    I do not appreciate this. It is not genuine and I feel I am trapped into spending more money. I came for a womb massage, and suddenly I am told I have some issues on my face and need facial. It is not what I came here for.

    I would appreciate if there was more respect for the customer’s time and be genuine in finding out needs than trying to push for sales. If it is a no, let it be, stop pushing.

    This is stopping me for wanting to go back or even recommending the services here.

  • Champei Hyun-Sack
    2 years ago

    Website is misleading. On the website it says they can do permanent laser hair removal, but when I called they said they do not do that.

  • chan cynthia
    2 years ago

    Lan Lan gives excellent service. Will call for her in my next facial.

  • Shalote Chua
    2 years ago

    Lanlan is the best ??

  • Jaslin Lim
    2 years ago

    Lan Lan is a very friendly and knowledgeable therapist. She always have the answers and advices for your beauty related enquiries. It’s always a relaxable and destressful facial session with her.

  • Hui Ming
    2 years ago

    Went to do eyebrow embroidery with my mom as we saw the promotion on Instagram. One of my influencer friend also promoted their eyebrow embroidery so I thought okay since she told me there is no hard sell.

    But I was wrong, when we reached, they started putting numbing cream and we waited for quite a while. After which a sales person came in to try to make a conversation with my mom, and started promoting their facial packages. Seems okay and we are fine with it but then they started stating that my mom and I had milia seeds on our face and if we buy the facial packages, there will be free removal of milia seeds. The packages will around $1.8k for 10 facials packages including eyebrow embroidery. However, they also state that my mom need to do some special embroidery cuz the classic one doesn’t suit her, they told me while splitting us both in diff room. I wasn’t sure what happen but somehow agree to try out the package. The prices was increased to $2k becuz of some special eyebrow. Do note this does not include gst charges. With gst charges, it was like $2.3k. I am not impressed with disingenuous offers. If you sell a customer a package of two(of anything), then the customer does not expect to have to pay an additional fee on their return for the second part of the offer! I won’t be back – hidden charges are akin to lying. They stated is for the GST.

    The facial provided are kinda normal cleansing, scrub and extracting, after that a mask. Nothing much or special and never do much on my skin. My acne got worst tbh. I didn’t use much of the milia seeds removal services becuz I did not like that they still hardsell every single time I go for the facial stating apply something so my skin will calm down etc etc.

    After 3 months of not going there, my skin is at least better and more hydrated. Just saying, there are better products that really help the skin without having the need to spend so much on stupid facial. Also, I been to better facial place with better services provided.

    The eyebrow embroidery was okay so I don’t have complaint but I heard from many of my friends that I am being scam for their services.

    The reason why I posted it here because lavida and Donna beauty are from the same company. Not too sure why they had to put diff name.

  • Tricia Keng
    3 years ago

    Thanks to Lanlan, my face has stopped breaking out and my scarring is a lot lighter.

  • Glorious Two
    3 years ago

    I commend Donna Beauty for the empathy they give to their customer, they are not here just to do business but they make sure that they will see result. Just want to also commend Cindy for taking care of, she’s very on hands and careful! Over all experience is great!?

  • meiyin chan
    3 years ago

    Good quality service. The staff here are nice and friendly. Lan Lan is very professional in her facial and massage service.

  • Sonya Y
    3 years ago

    Lan Lan is an amazing therapist and the facial was very effective! Instant lift! She did one side of my face first and I could see the effect from the mirror immediately! Would really recommend this!

  • LUXOR Hospitality
    3 years ago

    Excellent service, great experience…

  • farah rahim
    3 years ago

    Lan Lan was very professional and skilled in doing the facial. Sharon was very warm and friendly and made me feel comfortable! Thank you!

  • axinteo
    3 years ago

    Friendly, professional 🙂

    no hard push, giving practical advice that you may take care of your skin at home ??

  • Varsha Manojkumar
    3 years ago

    Very good service. Good explanation. Love it ! Very satisfied ?

  • Maria Amanda Mayasari
    3 years ago

    Lan Lan had the greatest massage skill, pressure was good. Back and shoulder are so much lighter after the session

  • Ivy Ong
    3 years ago

    Got the experience to try out the tummy detox today. very good experience . Should try .Good.

  • Royce Lee
    3 years ago

    Excellent service and great treatments! Will be back again and if you want to have a friendly consultation, don’t hesitate to approach the staff!

  • Simple Tan
    3 years ago

    Nice ambience n Friendly staffs. One stop for Beauty : Eyebrow, Nails n Spa. ?

  • Kerry Bolger
    3 years ago

    Fabulous facial with beautiful products! ?

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