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Place Category: Clinic

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22 Reviews on “Donna Beauty - The Clementi Mall”

Overall:
  • Mala Guna
    1 year ago

    Most dreadful experience, very abrupt behaviour. Waste of time and money.

  • Yi Jing Zhao
    1 year ago

    I’m embarrassed to say, but I think of myself as a bit of a facial guru. Due to my tough work demands, I do facial on an average of at least twice a month, not just to maintain but also to relieve stress. I’ve probably visited 50-100 facial places the past 12 years and have 30 facial packages over the many years.

    Anyway after some time of contemplation, I’ve decided to write this review. This facial place probably rank the bottom 2 of my facial packages I’ve signed up over the years. The other place that I absolutely regretted was in esplanade link mall, but they’ve closed down many years ago.

    Anyway back to this place. The initial reason I’ve signed up for this place was cause it’s near my place and it’s rather new, so the environment is nice and clean. They manage to maintain the cleanliness through the years and that’s applaudable.

    The very bad part abt this place is that their therapist skills is very bad. There were a couple of visits where the therapist skills was downright atrocious and I could tell that their heart was either completely not in it, or they just simply lack skill. Out of the 12 sessions I’ve had there, there were abt 2-3 times where I did get a decent facial therapist. However when I called back subsequently to book them, they always had already left the place.

    Then the next unfortunate thing for me is the product they use. They use this marine product, that I suspect is comedogenic on me. Cause it became a very consistent pattern that after each facial, I’ll have a tiny outbreak of 2-3 acnes at different places. It was a bit frustrating to have to plan facial on days where afterwards I don’t have event, cause I have to be prepared for an mini acne outbreak, imagine that.

    Anyway lastly, was the pricing. The business of selling facial packages in this industry is always a secretive process. I suspect mine was sold to me at a high price. Interestingly, after 2-3 sessions, one therapist tried to sell me another facial package, that apparently used “better products”. But I was quite shocked when the price she tried to sell to me was lower than the price I had paid for my current package. This incident happened 2 years ago during the initial period I signed up for the package, but it left a deep impression.

    Needless to say, it was a torture to finish the 12 sessions over the last 2 years. But I’m glad I finally did. Never again.

  • Veronica Nine
    2 years ago

    Have been visiting this place for my facial, and the service has always been good! Definitely recommend ☺️

  • Siew mei Chew
    2 years ago

    This one star is for a beautician called Coco. She is not doing her job professionally as I found that she bad mouth on client. Her facial massage skill is not good either. But I was able to change to another beautician called Yvonne. She is good. Signed a long facial package due to her good service. This facial business is all about client servicing, if you (the beautician) unable to provide a professional service pls go. Will reconsider again if to continue with them after package end, will re-evaluate their service level.

  • audrie goh
    2 years ago

    Facial was good

  • May Fong
    2 years ago

    Donna Beauty has competent and experienced beaticians who deliver desired results. I like their services and recommend ladies who value their youth and beauty not to miss them.

  • wenhong liao
    2 years ago

    I am in a good mood, relaxed, the beautician is very good, very comfortable, thank you

    心情愉悦,放松,美容师手法很好,很舒服,谢谢

  • yuzi zheng
    2 years ago

    Saw their ad on Facebook and decided to try their promo trial. Good service by Jennifer, she advises me to try other services which are more suitable for my body!

  • Wu Jamie Summers
    2 years ago

    I visited Donna Beauty for facial since year 2013 and their beautician are professional and skilful. The products they recommend for was very suitable and each time I really enjoy the process. Thank you for their staff effort.

  • JuiceeBiscuit
    2 years ago

    Recommend coco as she is skilled ?

  • Redmi Nine
    2 years ago

    It feels good to do TCM here.

    在这里做TCM 感觉很不错。

  • Damaria Sri Aminy Tumbuck
    2 years ago

    Did womb care with therapist Lijuan. Knowledgeable and effective

  • Florence Koh
    2 years ago

    The body trement is very good

  • tan sk
    2 years ago

    good service

    很好服务

  • Ong GC Irene
    2 years ago

    I come for TCM and facial treatments every 3 weeks. The therapists are friendly and provide professional & effective services!

  • Shu Wen Lim
    2 years ago

    My experience so far with them was pretty good. Thanks Coco. 🙂

    Though I do felt that some of their staffs can be quite hard selling.

  • yan xiao
    2 years ago

    Good experience.

    Friendly and professional staff.

    The room is clean and relaxing.

    Would like to recommended to those are working longer hour in office!

  • Loo Mary
    2 years ago

    TCM help me to improve my cold shoulder

  • Katherine Tan
    2 years ago

    Service is very personalised and my therapist Jennifer and Doctor Liu are nice n friendly

  • chocolate_寒
    2 years ago

    I have been here at FACIAL for 1 year, and it has always been coco to help me wash my face. The skin has also improved a lot. thanks

    我在这里FACIAL已经1年了,一直都是coco帮我洗脸。皮肤也改善了许多。thanks

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