• de beaute orchard

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Place Category: Salon

20 Reviews on “De Beaute - Orchard”

Overall:
  • Lily Wong
    1 year ago

    Professional treatments, happy with their servicing so far.

  • Teo Mary
    1 year ago

    I’ve been a long time customer & will go no where else but to De Beaute for my facials & massages. Keep up the good work.

  • KC28
    2 years ago

    No more coming back here.

  • Elyn Tan
    2 years ago

    Terrible client experience. Went for a facial and they left me lying in the room w a mask on for 40min. I went out to look for someone; I found the receptionist who then said my therapist is attending to another client now so she’ll wash my face so I can leave. She proceeded to take a tissue and started aggressively wiping my face. I’m not sure if she had the qualifications to do facials but regardless it wasn’t acceptable. I went up to give feedback and was just told that they’re understaffed so therapists were attending to multiple clients at the time.

    Completely unacceptable.

  • Mehr Thukral
    2 years ago

    Honestly if I could give zero stars I would. It was the worst service ever received.
    I had bought a voucher from fave and the staff didn’t provide the service mentioned in the voucher and insisted it was only an hourlong massage when I had purchased a voucher 1hr massage and 1hr facial.
    Furthermore, they used gloves during the massage which made it extremely uncomfortable. They said it was due to COVID-19 regulations; however, none of the other massage parlours have been to since the pandemic have done this in the current regulations.

    Highly atrocious service, completely put off since it was a gift I gave to my parents for their 50th birthday

  • Cassandra Acelynn
    2 years ago

    De Beaute (Singapore Shopping Centre) – Cosy vibe and minimal upselling of packages. Highly recommend for people who wants a quiet spa day. Keep it up, De Beaute! Cheers!

  • Christine Ho
    2 years ago

    I went for massage at 7pm and end the session around 8.50pm. While travelling on train, I realise that i had forgotten to take my black bag with laptop inside. I try to call the outlet but couldn’t get thru as the outlet had closed and staff had left. I send message thru chat. I was amaze by the quick response by the staff. And staff Feb arrange driver Simon to send my black bag to my house. Their service always never failed me and I had been their customer for many years. Highly recommended for their massage and facial. ????

  • Annie
    2 years ago

    Went for massage and facial treatment after a long break due to the pandemic! Love the massage by Kelly, eased my backache and shoulder ache. But dislike the sales talk while I’m having my massage, disrupted my intention of having a restful afternoon. Preferred the facial treatment by the skillful Zorine, she noticed my problems and recommended the right treatment. I’ve been a faithful customer for about 15 years, hope I’ll not be driven away by their pushy sales talk.

  • Richard Sim
    2 years ago

    Reasonable price for a relaxing massage

  • TL Tsar
    2 years ago

    The most lousy facial service ever. Leave me inside a very cold facial room for waiting ard 30 mins. The facial was so rush and not skillful at all.

  • Ag Eo
    3 years ago

    Highly recommended Pauline Chan ( at singapore shopping center outlet) for massage, she is dedicated and professional on delivery of services and I’m impressed that she could reduced my shoulder pain using her knowledge on the TCM . Thank you

  • Alice Sit
    3 years ago

    Its been a good experience for me as the service at Roxy SQ outlet is awesome. They’re very friendly and professional. They’ll explain what the treatment is for. Staffs especially Julie, Jasmine, Sherry and Ivy has been very friendly and accomodating towards my needs. Thank you and well done ?

  • Nancy Chang
    3 years ago

    I love the TCM Wellness Leg Massage done by June Tan.

    She had helped me to alleviate my knee cap problems as I can walk so much better with less pain. Under her weekly treatment, I should pay kudos to her for her professional skills in helping me..

  • Julie Ang
    3 years ago

    A place for a good massage n facial.

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