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33 Reviews on “Yun Nam Hair Care - Plaza Singapura”

Overall:
  • IV Music
    3 weeks ago

    This is my 3rd session and I thought the service will improve but turns out everyone here seems very gloomy and unfriendly. They speak impolitely and doesn’t give the positive vibes to customers.

    Everyone here looks like they are being forced to work. Unfortunately they seem to be working for only one consultant’s customers. Makes me wonder if the leads are being given fairly to others. This could be the reason to the staff attitude towards customers?

    Though I tried to make friendly conversations, disappointed to realise the staff can only reply cut and short answers with pouty face. Completely not interested to make any efforts.

    When the staff dropped the back of my earring bcz she pulled the headband hard, she did not even bother to apologise. Instead she educated me to wear it tighter.

    I’m glad I only signed up for 3 sessions (+1 trial). Will definitely not return here and definitely wouldn’t recommend this brand.

    Dragging to come for my last session

  • Emily Ho
    3 weeks ago

    Mico is my consultant at Plaza Singapura outlet and I always enjoyed my treatment sessions with her. She’s very professional and detailed in her consultation. She’s always very fun-loving and friendly which makes the sessions more enjoyable. I have seen improvement for my hair issues with her help and would recommend her to anyone with hair problems.

  • Peggy Loh
    1 month ago

    I really highly do not recommend going to them at all. Customer service is very poor, unresponsive and worst of all. Hard sell. They will treat you very nice when they are trying to sell you their service, even treatment was very good. When you decide not to continue buying package from them, subsequent service is so bad. My last treatment, I left the shop with my hair still quite wet. I still have treatments left with them, never bother to follow up, never bother to reply my message. So disappointed with them and the treatment is not even cheap in the first place. Avoid at all cause

  • Nicholas Lim
    2 months ago

    Consultants and customer service is very nice, kind and great 🙂

  • Ariffin M
    3 months ago

    Good service and environment 👍🏽 consultation was very insightful

  • Aisyah Jasmani
    3 months ago

    eve and shirley were very nice! Did the free hair treatment for first timers , and brought my boyfriend…. Both were very thorough in the consultation, slight hardselling but understandably so for these businesses! Would come back if the services were slightly less expensive. Almost $400 for treatments is insanity! But again, eve and shirley were great 🙏 lady at the reception (im assuming shes the boss, ponytail, mask) were saying to the two ladies in mandarin to hardsell, and pester us for a google review right then and there…. She was a little rude in communicating to her employees as well . But thank you eve and shirley! U guys were great

    – 1 star for hardselling package (mostly by reception lady)
    -1 star for long waiting time

  • Hui Yee Yong
    3 months ago

    Great service, friendly staff, overall nice experience!

  • Jessie Neo
    3 months ago

    Good service by Mico! Very friendly. Overall had a pleasant experience.

  • Nur Dellah
    3 months ago

    They were very professional in letting me know my hair concerns and giving me suggestions to battle it, with no extreme hard selling. Everyone was so nice! Including Yvonne!

  • Seri Mazelan
    3 months ago

    Excellent service by staff! Would come back again to do treatments

  • Phyo Phyo Aung
    4 months ago

    Hard Selling and Forcing to buy package
    Wasting Time
    Not worth it with $28 for trail section

  • Kartik Jadhav
    4 months ago

    Had my first session here. Scalp feels pretty great now. Might visit soon for more sessions.

  • Jasmine Rienee Flores
    4 months ago

    Very nice and friendly staff. Super professional too, did really well with the hair washing. Overall positive experience

  • Celeste Lim
    5 months ago

    Had a good experience with Yun Nam Plaza Sing outlet. They did a scalp scan and hair treatment and I got to learn of my scalp condition.

  • Anshul Mahajan
    5 months ago

    Really good service with visible results in 3 weeks. Amy was my consultant and she’s super nice and helpful, explained everything nicely. Highly recommended!

  • jalyn
    5 months ago

    good service, felt comfortable, friendly staffs and overall an enjoyable and relaxing experience 🥰

  • sakthi vell sakthi
    6 months ago

    Very good service and kind also care.

  • Shaan Singh
    6 months ago

    I was consulted by Joanne. The service was good and my hair feels very good after the treatment. Thank you.

  • Belinda Tang
    6 months ago

    The consultant and the technician are very gentle and friendly.

  • Wiwi Lee
    6 months ago

    Amy and Christine are very professional. They helped me to clear all my dandruff and oily scalp problems. I fall asleep during the treatment, it’s very comfortable.

  • Allerex Pea
    6 months ago

    Christine provided great service at Yun Nam Hair Care. She thoroughly explained my hair’s condition and delivered top-notch care. Highly recommended

  • Panita Tanyajaroen
    6 months ago

    Very good service, felt comfortable and relaxed.

  • Ana Pom Pom
    6 months ago

    I had a poor experience at the outlet. The consultant was unfriendly, and my scalp is more dry after the treatment.

    The consultant recommended a treatment solution for oily scalp that consists of “water, alcohol denat, ginger and sodium benzoate.” Alcohol denat is toxic alcohol used in hand sanitizer known to cause dryness. My scalp wasn’t that oily

    When I told the consultant post-treatment that the “remedy” contains alcohol denat which made my scalp dry, she said “alcohol denat is fermented ginger” before i could finish my sentence.

    It was not though, I told her what’s alcohol denat. She then said my scalp was so oily that she needed to use that to unblock the pores.

    but my scalp was not that oily though, I knew it because i knew my scalp 🙁

    Also the consultant kept telling me how bad my scalp was throughout the analysis. I recognized that as a dishonest sales tactic employed by beauty constants to increase anxiety in their customers.

    I said nah the alcohol denat was toxic alcohol same as the substance in hand sanitizer. and the consultant was defensive as she also saw my scalp looked worst than pre-treatment.

    Overall quite a funny and unsatisfied experience, and i’m on my way home yo salvage my scalp now!!!

  • Demon Lee
    7 months ago

    I had a great experience at Yun Nam Hair Care. The consultation was thorough, with a detailed scalp analysis that pinpointed my hair issues. The treatment, using natural herbal ingredients, was relaxing and left my scalp feeling clean and refreshed.

    The staff were friendly, knowledgeable. Overall, I’m happy with the results and would recommend it to anyone looking for a natural solution to hair problems.

  • Damien
    7 months ago

    I had a pleasant shock when I first knew about my hair loss and that was when I took to yun nam to slow down the progress of my dead fall. When I got there the service was quick and efficient with Ann Yan settling most of my treatment which was relaxing and cooling. I have purchased a package and would look forward to future treatments. Ps I hope they would give me freebies after my purchases 😋

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