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30 Reviews on “Yun Nam Hair Care - Lot One”

Overall:
  • Sanjena Perumal
    3 weeks ago

    great experience from this place and seen improvement with my scalp, thanks to kerry choong

  • shirley mun
    3 weeks ago

    Kerry very patient and service very good

  • Vivien Thant
    3 weeks ago

    Good services.. quiet. Explain in details about the hair condition.

  • Yimin Lim
    3 weeks ago

    Tried the trial and the service and experience was great. The place is tidy and clean and service was swift! Free drink and biscuits which is small token but I didn’t experience at other trials, so it’s a thoughtful touch. Thanks alot to Amos, he was very friendly and professional.

  • Mia Grecia Rasjid
    4 weeks ago

    I had an amazing experience at Yun Nam Hair Care Lot One! The staff was incredibly professional and knowledgeable, taking the time to analyze my scalp and recommend the best treatment for my hair concerns. After just a few sessions, I noticed a significant improvement—my hair feels healthier, thicker, and more vibrant. The herbal treatments smell great and feel very soothing. The customer service is top-notch, and they genuinely care about your hair journey. Highly recommend Yun Nam Hair Care for anyone looking to improve their scalp health and hair growth!

  • Shi Li Loo
    4 weeks ago

    Visited Lot One Yun Nam hair care and the consultant who service me is Oscar. Clear explaining of my scalp conditions and giving me a treatment plan to solve my current scalp problem. Although I need not sign up, but I appreciate Oscar’s thoughtful service:)

  • Christabelle Tan
    1 month ago

    Had a wonderful experience at lot one yun nan
    Consultant Sarah has displayed in-depth knowledge of the product and hair losses issue
    Great thanks to her on her sincere concern on the customer hair issues !

  • Janice Lee
    1 month ago

    Staff also very nice. Will come again. 👍🏻cleaning service from Abby.

  • cheeboon yap
    1 month ago

    Good service
    Service with professional knowledge

  • lee fah Teo
    1 month ago

    All of customer service at VVK Lot One are very nice and knowledgement, especially Oscar (my customer care ) , he always give me a best service of hair treatment and have some joking for me to relax after from work.
    Thanks all the staff and continue to keep the best service.

  • Eileen
    1 month ago

    I recently visited Yun Nam Hair Care at Lot One, and honestly, the entire experience was extremely unpleasant and disappointing. It all started when I signed up for their $28 trial package.

    When I arrived, they conducted a scalp scan and immediately started making alarming comments about how “jialat” my scalp condition was due to oil buildup. While I do know I have an oily scalp, their reaction made me feel unnecessarily worried, as if my hair was beyond saving unless I took immediate action.

    My consultant, whose name I believe was Oscar, then proceeded to show me various treatment packages, and the entire interaction felt aggressively sales-driven. He was extremely pushy, continuously suggesting different packages and insisting that I needed them. When I expressed concerns about the pricing—because honestly, $200 per treatment is ridiculous—his response wasn’t to acknowledge my budget but instead to suggest installment plans via Atome, as if that would magically make it affordable.

    I felt trapped in the conversation, as if I had no choice but to agree to their convincing. The pressure was intense, and I found myself reluctantly agreeing to an additional two sessions for a whopping $380+. That’s a crazy amount to spend on just two treatments, and in hindsight, I regret caving in. Given the price, I expected at least decent service, but that was far from the case. The front desk staff and consultants had this judgmental attitude, and I could tell they were gossiping among themselves. so toxicc…

    Fast forward to my final session, and I had already decided that I wouldn’t be continuing with their services. After the initial part of the session, a different staff member (I believe her name is ella) brought me into the scanning room again to check my scalp. She pointed out some supposed ongoing issues telling me that if I didn’t address the problem now, it would worsen and lead to my hair falling out???

    I get that they’re professionals and might know more than I do, but the problem wasn’t their diagnosis—it was how they used it as a sales strategy. She persistently pushed more packages, starting with a five-session bundle, then increasing it to eight sessions at the same price, then back down to three sessions, and finally, an “upgrade” to my last session and then adding another one. I made it very clear that the total cost was my main concern,but instead of acknowledging that, she simply brushed it off and said, “Oh, you can use Atome installment plan, every month just $60 only.” What kind of response is that? so pekcek ehhh wahh…

    I spent so much time sitting there just listening to her sales talk, going in circles, all just to conclude that I wasn’t going to continue. And let me tell you, rejecting them was not easy. She kept trying, even saying things like, “Huh, you’re just going to leave your hair like that?” and “One month just find $50?” The audacity was unreal.

    To make it worse, she even started prying into my personal life, asking what I worked as. What does my job have to do with anything?

    When I finally put my foot down and refused again, her whole demeanor changed. She immediately dropped the fake friendliness, stopped smiling, and gave me a black face as if I had personally offended her. It was so obvious that her entire attitude was dependent on whether she could secure a sale. The whole environment was toxic, and instead of feeling like a valued customer, I felt like just another sales target to them.

    Overall, this experience was beyond unpleasant. The way they manipulated and pressured me into spending money was downright unethical. Instead of genuinely helping customers with their hair concerns, they are more focused on pushing expensive packages using scare tactics. I would never go back, and I wouldn’t recommend Yun Nam Hair Care to anyone unless you’re prepared for an aggressive, uncomfortable, and overpriced experience.

    Truly horrifying and disappointing.

  • Lim Katrina
    1 month ago

    Love the deep cleanse hair treatment at Lot One with Amos, he’s so friendly and professional, face any hair issue like hair loss, thinning etc can book a trial to have a hair scan, solve your hair issue early

  • rena nxo
    1 month ago

    I went there and had an amazing time. The service is very good the consultants are helpful and friendly. Will definitely come back again

  • Aurora Ng
    1 month ago

    Very good and professional, helps stop my hair fall.

  • MS
    1 month ago

    This is my first time to come for hair care. The front desk staff is very friendly. He told me that my consultant is Oscar. After a brief conversation with me, he helped me do a scalp scan. After that, he explained to me the knowledge of scalp health. After that, he took me to do scalp care. He washed my hair first and said that I must wash my scalp when washing my hair, otherwise it will not be clean, which will affect many problems later. During the shampooing process, he also helped me massage my scalp. It was very good👍🏻. After that, he put herbs🌿 on my head to steam. During the steaming process, the smell of herbs became stronger and stronger, and my scalp was also hot. After the care was finished, Oscar took me to wash my hair. He also asked me if the smell was too strong, he could help me shampoo one more time. This is very thoughtful. After washing my hair, we did a scalp scan this time. The scalp was really much cleaner, but the hair still had a faint herbal smell, which was acceptable. It was a good experience. Great, I will come back for scalp care‼ ️

  • Yiteng Chan
    1 month ago

    From the first day, I entered Yunnam Hair Care Center with a trial mindset to inquire about my scalp condition from an experienced consultant. My consultant Cassie, patiently explained my scalp condition and informed me about the necessary treatments. She clearly explained the duration of the treatments. It has been more than three months now, and my scalp condition has significantly improved. Cassie checks my scalp every few sessions to ensure that my scalp health is good. Compared to before, my hair loss situation has greatly improved, with hair fall now at a normal level. My scalp is also less oily, and my hair feels thicker and stronger, not falling out easily when I comb it.

    Thanks to my consultant Cassie, I now have a healthy scalp and hair after these three months. The environment is comfortable, and the receptionists are very friendly and service-oriented. The consultants here are also very kind and attentive, making me feel very comfortable coming here. I will continue to maintain and improve my scalp health

  • teng Xiiao
    1 month ago

    I have been with yunnam hair health center for two years. My consultant Cassie, I feel safe leaving my scalp to her 👍 She is a very patient consultant who takes care of my scalp. She explained everything I didn’t understand one by one and taught me how to solve the current scalp condition. Thanks to my consultant Cassie, my current scalp condition is getting better and better👍. At the same time, I will also introduce my family and friends who have scalp problems to go to Cassie to check their scalp condition. I am very grateful to Cassie for her sincere service. The other staff (Candice, Kerry, Ella, Oscar, Amos, Jayden, Abby, Kerlin, Jamie, Madeline, Sarah) are also very friendly. Whenever I go for scalp care, they will greet me and smile when they see me. The service environment is very comfortable~~~

  • 陈绮莹
    1 month ago

    Cassie’s professional service attitude is very good. She also explained my scalp problems to me in detail and let me know how to take care of my scalp and hair problems. The whole process made me feel very comfortable. The environment here is also very good and hygienic. The staff at Yun Nam lot one are very kind. I am very happy with the whole experience of this treatment. I hope to see you soon next time.

  • Augen stern
    1 month ago

    Good service and friendly. Well done!

  • Cheong Kody
    1 month ago

    My consultant Oscar service good . friendly and make me happy ~

  • Chris
    1 month ago

    IThey are very friendly and welcoming . greet me with smile. Candice are really professional in giving advice on my scalp . I can really see improvement in my scalp . Highly recommend this place for those who having scalp concern . Thank you all lot1 staff friendly and good service .

  • BG Boon
    1 month ago

    My consultant is Candice. She is the store manager and the service is very good😊
    The team is great and I feel like I’m home every time I go there. All the staff work together to help each other. Thank you Yunnan for making me confident🥰🥰🥰
    Thank you Candice for your sincere service🥰

  • Winnie Tan Meina
    1 month ago

    Good service, good attitude, and good environment. Thank you for helping me improve my scalp care.

  • Joie How
    1 month ago

    Candice makes it so comfortable whenever i cone for treatment. Everyone is so friendly here! And she always let me know the progress of my scalp and gives me advice how i can take better care of myself 😊

  • Samantha Lee
    1 month ago

    The consultants are very friendly, and the care provided is very good. They can help me with my problems. Thank you consultant, thank you Yunnan

  • Christina Peixin
    1 month ago

    Excellent customer service that I received during my visit. The professionalism and friendliness exhibited by staff Jamie made me feel welcome and at ease from the moment I stepped in. Jayden is the one who attended to me was very knowledgeable and attentive.He took the time to listen to my hair concerns and offered great advice. His work was meticulous and I was thrilled with the end result. Thank you for all for the good customer service.🫰🏻

  • slxh lee
    1 month ago

    Staffs are professional and explained to me on how i can resolve my hair loss issue, I enjoyed the treatment here and im looking forward to my next session❤️

  • Eva Trezze
    1 month ago

    First time visit. My consultant Oscar has been attending to my hair health. He is professional and well skilled. He explained details about my hair condiition and the steps to take care my hair. Facing hair drop problem recently, hopefully after the treatments it will reduce my hair loss issue. Love the deep cleanse hair treatment. I feel my hair smoother and lighter. Many thanks to my consultant, highly recommended 👍🏻

  • Jason Lee
    1 month ago

    The service given is so adorable and good. My consultant, Oscar is really professional and given advice on my hair/scalp . I’m very satisfy with the service given and the price is also reasonable.. I would highly recommend this salon.

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