• Urban Spa

  • Profile

Place Category: Salon


34 Reviews on “Urban Spa”

  • aaa
    2 years ago

    Excellent massage service and clean facilities, thank you!

  • Roy Chandra
    2 years ago

    Hidden in a run down shopping mall but definitely one of the best massages I’ve had in my life, very clean and professional, ask for Qiqi

  • KatMap
    2 years ago

    A friendly and professional service.

    I felt great and rejuvenated after a Sweedish massage and would highly recommend my therapist QiQi. I am booked for a follow up visit already!

  • Karin van Dorp
    2 years ago

    Wonderful and very relaxing

  • Xin Yi Teo
    2 years ago

    Wonderful massage by Elva and Qiqi. Both gave amazing Swedish massages and we had a very relaxing time. They serve beverages before and after the massage session and I have never experienced any hard selling. Ambience is calming and soothing. Highly recommend this place in comparison to other pushy spas.

  • Mark Wong
    2 years ago

    An Urban refuge to cast aside the malaise and maladies of modern life, tucked away in Peninsular Excelsior Hotel. Expect a warm, welcoming and comfortable setting, run by staff devoted to the craft of providing quality relaxation services. The spa is maintained exceedingly well and is worth a visit for a solid massage and sauna (and perhaps pedicure soon personally!)

  • Archie Croston
    2 years ago

    Fantastic experience. Jenny and the staff were kind and professional. We will definitely return.

  • Sunny Tupaz
    2 years ago

    Love the atmosphere and they really treat their clients well. They will take time to find out what you need and advise accordingly which type of massage or treatment is best for you

  • Than Maung
    2 years ago

    From the moment I walked in, the service was amazing. The owner and her mother greeted me kindly and offered me drinks while explaining each service and choices thoroughly. The body scrub made my skin so soft and the massage felt amazing after a long plane trip. There was no rushing and it truly felt like a VIP service. After the services were completed and paid for, the owner took her time and spoke with me some more about caring for my body and ensuring that my muscles aren’t strained after the massage. She took great pride in her business and she should since it is a clean and beautifully maintained spa. No doubt I would come back again in future visits to Singapore!

  • Iida Sparfvén
    2 years ago

    I visited Urban Spa for foot and shoulder massage. The massage therapist was amazing, just what my feet needed after walking around the city all day long. Very professional and knowledgeable service. The owner Jenny is the loveliest person and has so much knowledge about well-being, and on top of that she gave me a lot of good tips for Singapore! I definitely will return to this nice spa when back in Singapore and can 100% recommend it!

  • jerrie jas
    2 years ago

    Jenny is lovely and she makes you feel welcome and warmth.
    She prepared a “Happy birthday” card and put inside the room.
    Really touched and appreciate the effort.
    Judy my massage therapist – seems like she has “four hands”, her strokes and pressure are on point and I really have a good time.

  • Fedore Chua
    2 years ago

    The session was good. We came for the couple’s massage back in 2020 and enjoyed it. Finally back again and liked how Jenny explained the different body scrubs, massage and essential oil used which helped us both make more educated choices. Our therapist QiQi & Winter were really professional and we enjoyed it a lot.

  • 4 Minute Man
    2 years ago

    I had a great massage. I had a sore neck and I was about to get on another flight. The massage was relaxing with yet enough pressure to fix my pain. The whole experience was great from the ginger tea to the choosing the right essential oil which I was educated on. Thankyou.

  • Jocelyn Teh
    2 years ago

    Very pleasant experience for my husband and myself. Though the shop is located in an old building, the shop is well maintained and clean. Jenny’s hospitality was awesome. She took time to explain the types of massage and oils used. The masseuses did a good job too. The pressure applied are just nice. Highly recommended.

  • Rahul Udayashankar
    2 years ago

    The massage therapists know where your pain points in your body is and relieve the pain

  • Pavel Gurevich
    2 years ago

    The most uncomfortable place I’ve been in a month, how is anyone able to relax there. My condo facilities are better

  • Anjana Jesudhas
    2 years ago

    Checked out Urban spa few weeks ago. Booked an appointment, but ran late by 20-30 mins. But nonetheless, they were able to accommodate us. We could make of the first-timer promo, and we were welcomed the ginger tea, brief walkthrough of the process. The ambience was quite good (though I think a little more can be done to make it excellent). The staff were very friendly and made us feel comfortable. Massage was of the right pressure, relaxing and a pain reliever. Will probably be back again :))

  • Josee Sulyma
    2 years ago

    I recommend to anyone, courteous and professional services. I really enjoyed my 90 Minutes massage and brow trimming.

  • Greatness T. Fischmann
    2 years ago

    It was an excellent opportunity to do a spa at Urban; It had been three days since I did my message, and I still feel great. Thank you so much, Urban Spa, hope to meet you when I return to Singapore. God bless you. I hardly recommend Urban Spay.

  • Li Min Teo
    2 years ago

    Chanced upon this place on google map, 10/10 highly recommend and would come again.

    All the staff were very polite and helpful, and no hardselling at all. I was served drinks before and after the session.

    Elva did a deep cleansing facial that had such a visible difference before and after, I am very impressed. Extractions are usually painful too but this is much more tolerable than usual. I also did a foot scrub by QiQi. She was very patient in explaining how I can better take care of my feet and my feet feels much smoother after

    They didn’t ask me to do a review upfront but i felt this place deserves it! Will definitely be back again soon 🙂

  • Anthea Lim
    2 years ago

    Our first time here at Urban Spa and definitely will not be the last! Me and my husband had a great spa experience here with professional and warm staffs. Judy was my masseuse and she was excellent! My husband also want to commend Qiqi as she was equally good. Jenny also gave as a warm welcome and it last all throughout our time there. She is very motherly, that we feel very comfortable just by chit chatting with her! After the session they also went extra mile not only to give us hot drinks but also a sweet dessert, which ofcourse we enjoyed! Highly recommended! Thanks for the great service Urban Spa! Will visit you again, soon.

  • ooomygosh9522
    2 years ago

    Love it! Nice ambience and nonsense hard sell packages tactics

  • 張勝閎
    2 years ago

    Technician skills are very good. Dessert and ginger tea after the massage!

    技師技術非常好。 按摩結束後還有甜點跟薑茶!

  • Victoria Dickson
    2 years ago

    Incredible experience. All of the staff is extremely friendly and Jenny is so hospitable. I felt very welcomed and right at home. The spa is very clean and comfortable. The Swedish massage was the right pressure and really helped me with my pain. I’m definitely coming back here and I recommend anyone reading this to give them a shot. Also, they have woman therapists! Amazing experience.

  • Jessica Groves
    2 years ago

    Great experience today at Urban Spa! Jenny was incredibly knowledgable and made sure the set of treatments were suited to my needs. My therapists were fantastic, especially Elva, whose skill and attention to detail made it the most wonderful afternoon. Will definitely be back!

  • Louis Mokak
    2 years ago

    Had the most amazing massage, got good facilities for cold plunge, spa and sauna and the staff are very lovely

  • Calvin Ng
    2 years ago

    Visited Urban Spa a week ago after reading about their positive reviews. Had a wonderful and relaxing facial. My therapist was Elva. She was very professional. Definitely worth the 5 stars!

  • Abdulaziz Al-Sumait
    2 years ago

    Great professional massage the staff were friendly and welcoming. Clean place with decent price.

  • Joseph Erick Cajayon
    2 years ago

    Ive been coming here for years..Urban Spa provides very professional service! Thank you very much!??

  • S Felix
    2 years ago

    The approach was so genuine and sincerity. I love how everything was explained to me before my massage. Jenny even gave a good tip on posture which in my point of view is helpful. I find it very kind. Qi Qi was my therapist. She was very attentive, applied the perfect amount of pressure and spent an excellent amount of time on my most tense areas.
    Moreso, no hard selling compared to other spa. But…after my experience.. i will for sure come back again and again.
    Highly recommended guys..You will really feel relax.

  • Maria Hartono
    2 years ago

    Fuzz free and pleasant service. Really enjoyed my time here ??

  • Fernando Martinez
    2 years ago

    Great spa, facilities are clean, and the staff is super friendly. I went there three times in 1 week.

Leave a Review

Your email address will not be published. Required fields are marked *

Select a rating
Drop files here or
Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 3 files)
Please drag & drop the files to rearrange the order

Shopping cart0
There are no products in the cart!
Continue shopping
Select an available coupon below