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Place Category: Clinic

20 Reviews on “Spacio TCM Wellness - Parkway Parade”

Overall:
  • Team Artilicious
    9 months ago

    We had a nice experience of one hour Chinese relaxing massage with chinese herbal oil. It was relaxing as the name also says. Would recommend it for sure!

  • tong gao
    12 months ago

    (I heard that Yang Hong is the most senior physical therapist here. After making an appointment for several months, I finally made an appointment. When I saw her, she was very friendly and kind. I had a very pleasant chat with her and her technique was very professional. I asked her to sign a course of treatment. I feel much more comfortable, and I will continue to look for her, the service is really good!)

    听说Yang Hong是这里最资深的理疗师,预约了几个月终于预约到了,见到本人,非常友善又亲切,跟她聊得非常愉快,手法也非常专业,找她签了一个疗程,身体舒服了很多,还会继续找她,服务真的非常好!

  • Joey L
    1 year ago

    Booked a MLD massage, turns out to be the TCM MLD kind. Massage was average, room ambience is typical and average. I do not think I will revisit.

  • Phyll Y.
    1 year ago

    Their massage is good, but it’s a pity that they hardsell packages. My elderly relative was pressured into signing up for multiple packages back in 2019. They never fail to coerce her to top up for more treatments until she was left too intimidated to finish her remaining sessions.

  • Hana Ivashkov
    1 year ago

    One of the worst experiences ever.

    Stop hard-selling packages. Manager kept asking me to deposit, saying a $50 deposit is very minimal and I can pay the rest of the amount later, then tell me she can split the package cost into 3, and kept repeating that I cannot book and pay per month as I requested, that the cost will be different and I’ll benefit more from buying the package, which I refused but she kept on pressing. Ended up paying for the last of the initial package, which I might not even want to attend as I’ll just be pressured again to buy more packages. ?

    Oh, and when I mentioned that I’m a housewife and have a joint-account so need to discuss finances, guess what manager said to me? “Then go find a job for yourself la”.

    Rude.

  • Jingjie Long
    1 year ago

    Blatant discrimination! I understand that I am not a resident so no discount. But I can’t even pay for a full price massage?? “Sorry we can’t serve you” what kind of nonsense is that.

  • Seomon
    2 years ago

    I really hate hard sale. When I don’t want to top up for any extra service. They treatment me very bad. NEVER ever go back!

  • min jiet voo
    2 years ago

    Great service

  • Chang Irene
    2 years ago

    Thank you Spacio TCM Wellness at Parkway Parade manager Diana and staff. I really have enjoy Jing Jing body treatment and facial with them.

    ???

  • Karyn Lau
    2 years ago

    My mother went for a massage and she told me it was a very comfortable and relaxing experience. She said that she would definitely go to back this Parkway branch spacio. They were very kind and allowed me wait in the room for my mother. Definitely five stars for me and my mother

  • Diana Chong
    2 years ago

    Tcm wellness treatment called jinjin on the neck and shoulders are excellent done by Chris .recommended

  • Ayuminana Lee
    2 years ago

    Wow I really appreciate the staff at parkway give me excellent massage, helps me soothe my long time headache. Will be recommend for my friends to visit them.

  • J T
    2 years ago

    Great place and service

    Diana was very helpful towards questions I had

  • Collin Wee
    2 years ago

    The Parkway Parade branch is great! The staffs were very warm and friendly. The Manager Diana was very professional and caring, i enjoy my treatment there very much. I will surely come back to see you again Diana. Highly recommended to others out there.

  • H K
    2 years ago

    Black face when you don’t top up the package.

  • L
    2 years ago

    They never failed to ask u to top up their service when u turn up for the facial. It’s very irritating and I can’t even enjoy the facial service. Shoulder massge only last 30s ! Shortest time I ever had !
    Hate to go there. Will never go back after completed my package. Wrong choice.

  • Gerald Chan
    2 years ago

    Jess, Yuki and Chris from the Parkway Parade Branch are very professional and place the customer’s health and needs first. They were able to recommend me the appropriate treatment. I feel very comfortable with them.

  • Joy KC
    2 years ago

    Establishment with dishonest and unsavory practices. Appointments are not honored, despite booking 2 weeks to a month ahead. Reminders a day before switches appointment time to whatever suits them, sometimes 6 hours difference from what was booked. When questioned, messages are not responded to, and the staff calls so that they do not document anything on a message thread in black and white. All this to prevent customers from utilizing purchased packages. Requests for refund are not entertained even though they claim there are no available slots for appointments or changing appointment times whenever they feel like it. Staff at front counter keep changing and the blame is always passed to person who is not around. Hard selling of packages- don’t mind if therapist is good and service acceptable, however, disappointing to find such practices. Initial appointment with therapist Yang Hong was beneficial as her technique was good.

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