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Place Category: Clinic

21 Reviews on “Spacio TCM Wellness - Northpoint City”

Overall:
  • Shania Tan
    4 months ago

    I felt like being cheated! I was sign up a basic massage plan but ended up force to upgrade the plan. I was enduring the pain of the so call “treatment “ throughout the whole session. Such terrible experience!

  • nicole wong
    10 months ago

    去了spacio north point 分店,签了12次的五十肩治疗和十次的膝盖治疗,我的肩颈疼痛和膝盖完全好了,治疗师的手法很棒,没有其他的推销,感谢他们的用心❤️我会推荐给我的朋友

    I went to the spacio north point branch and signed 12 times of fifty shoulder treatments and ten times of knee treatments. My shoulder and neck pain and knees are completely healed. The therapist’s technique is great and there is no other sales. Thank them for their hard work❤️I will recommend to my friends

  • Low Hang Woo
    10 months ago

    (Because of 50 shoulder problems, I listened to their opinions and signed a package for 10 times. They said that cupping should be added, and hot compresses are effective, so I also added it. It was okay the first time I went, but the second time I started, I was told to add this and that, and if I said no, it would not be good. She also asked if she is not being trusted or something like that. Anyway, she is trying to find a way to deduct a package 2 times for 1 visit. The same is true for another syoujin outlet at North Point. This time I insisted not to add it, because the signing package was originally aimed at 50 shoulders. Because I don’t want to add it, I was serviced casually, and it was done hastily. Very unprofessional. Everyone should exercise more yourself, don’t expect these TCM masseurs to heal you.)

    因为50肩问题,听起他们的意见,签了10次的配套,说要加上拔罐,热敷才有效,也加了。第一次去还好,第二次开始,就游说你加这个加那个,说不加好不了。又说你不信任她之类的,反正就是要想办法让你去1次,扣2次的配套。之前去North Point另一间匠人也是如此。这次坚持不加,因为签的配套本来就是针对50肩的。因为不肯加就随便按,草草了事。很不专业。各位还是自己多运动,别期望这些TCM按摩师会把你医好。

  • George Tay
    10 months ago

    This place at Northpoint outlet is terrible , booked it with my ClassPass and they just cancelled it without my consent . Only found out when I have reached the place . Instead tried to upsell me -.- in the first place don’t enrol into ClassPass if you can’t accept it, totally mad with the experience , not a genuine place just out to make money

  • Shu Qin
    1 year ago

    Went to Spacio North Point outlet,solved my neck and shoulder pain problem,the therapist skill is amazing,theat accordingly to you needs,the manager nice and friendly,overall is great experience. ??????

  • Yanyan Ho
    1 year ago

    Extremely satisfied with their eyelash extensions service! Have sign up package with them. They’re not pushy at all and very professional in their skill. Next visit will try their eyebrow and facial service.

  • nuraini binti ahmad
    1 year ago

    I just done few service in North point Spacio,I done their promotion eyelash extensions,eyebrows embedded and their facial together.I’m happy their service they was so friendly so professional excellent,no hard sales at all,I will introduce my friend to there.

  • Penny Heong
    1 year ago

    Service no that not sincere , asking other additional treatment..

  • Taylor Seah
    1 year ago

    Terrible experience with them. Don’t sign anything with them.

    Now I so regret I signed packages with them. After signing up, treatments are not up to par and always asking you to upgrade the packages. Now I only want to faster use up my remaining sessions with them. You have be warned.

  • Jasmine Tan
    1 year ago

    Felt like being scam is there any Govt agency we can report to!!!

  • Doreen Tan
    1 year ago

    Beware of touting of its services at Yishun Bus Interchange. Tried to ask for a refund for an old aunty less than 10 minutes after purchase. Firmly refused by giving reason that NETs transactions cannot. Said that office will call. Until now more that 1 week still no sound. The outlet at Northpoint also firmly no, saying it was roadshow business, different from outlet.

  • 王悦
    1 year ago

    Went to Spacio North point TCM .wang yan’s skill is super great.she is very caring and very professional.the manager Angel and Lisa is super friendly.helpful and very knowledgeable and no hard sales.highly recommend!

  • Seren Chow
    1 year ago

    Overall satisfied with Katie service.The receptionist keep hardsell me their packages

  • Bernald Tay
    2 years ago

    Been a loyal customer of Spacio for more than a dozen years and been many of their various outlet for massage. Despite all the negative comment at this outlet i find their skill and experience of therapist Shu Mei is o e of the better one that i came across and thus giving a 5 stars rating. Those looking for a good and serious massage and therapist would highly recommend!

  • Ms Klaudia Ng
    2 years ago

    not related to their services, but two of the staff blatantly cut queue in front of us at the Malaysian food street stall lol. Just goes to show their attitude, wouldnt want to visit this place. Maybe if you are in uniform, you should at least behave respectfully?

  • fion pong
    2 years ago

    Regret big time to step in this shop . Not getting proper massage and facial , just want to push for top up money hard sell . Do not buy their road show voucher . Waste time waste money , not getting the proper service

  • Shin Horng Chong
    2 years ago

    I signed 20 times 1 hour relaxing massage with this Spacio North Point. 1 time $69. They said included cupping or otopuncture. Who know~ They have asked me to top up on my second time treatment. The story was like this ~

    Today, I did 1 hr massage and 艾灸贴(a hot treatment using herbal). After treatment, I told the consultant (Lisa), I don’t want to sign the new treatment (after she hard sale it). Then she was not happy. And, when I did the booking for next treatment, I told her I want the same therapist as today. Who knows, she rejected my request and the reason is the therapist today was failed to sell the treatment to me. So higher chances that she can’t serve me anymore. OMG, after so many years experiences with these massages and TCM services, this is my first time to hear it ! And, their cupping was not fire type.

    I think one day I might want to report it to related government departments about this shop.

  • Rae Lim
    2 years ago

    scam alert, my parent went for a quick massage and they tried to push the package onto her. after rejecting the package, they added the package charge (roughly $5000) along with facial charge (which she didn’t even do) to her receipt, though luckily she didnt pay the full price (only paid $100+) attempting to resolve the issue with HQ now

  • Victoria Achu
    2 years ago

    First went for $28 trial and Yoki did a very good body massage and was relief from frozen shoulders. Very pleased and Sign on their package and kept going for massages using my package. Every time will ask me to add on other packages or to add another few hundreds to have a certain treatments where I always says will finish my package first. They will than say do this treatment will deduct 2 sessions from my package. Everytime I go will introduce new treatment and will deduct 2 sessions from me. I’m ok since I do want to end my package soon. Yesterday I went and was very disappointed with their service. Deducted 2 sessions and did not do a good job. Cupping was also not done completely saying no need as it was not necessary. Every time I go their service is getting bad as I don’t get the same first treatment. Very very upset .

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