SkinLab The Medical Spa - Wheelock Place

SkinLab The Medical Spa - Wheelock Place

501 Orchard Road #04 - 04, Wheelock Place, 238880,
56 Reviews
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    Medically proven facials to address your skin concerns

Place Category: Clinic

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56 Reviews on “SkinLab The Medical Spa - Wheelock Place”

Overall:
  • Mei sha
    3 years ago

    Chole did a kua sha facial for me and it was amazing. Thanks for the wonderful massage and for taking care of my face and health, I was able to sleep very well last night!!

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  • Rachel tan
    3 years ago

    Booked an appointment at 5pm. When I reached at 5pm, was told that they were overbooked and I had to wait. After 45mins, they told me to go to the room, applied numbing cream to my face, and left me there for another 45mins. I eventually got fed up and left the clinic.

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  • Winnie Tan
    3 years ago

    I have so far had good experience with my facial sessions. Cindy, the therapist who does my facial is gentle and competent. I will recommend her.
    However, there is one aspect I wish to comment. Please receive a notification from the center a day before your appointment, otherwise, please call them to confirm. You may find that your appointment date has not been recorded. It happened to my husband before, today, it happened to me. The upsetting thing was the Centre had requested I changed my date to a day earlier and yet my appointment was not recorded. So I am highlighting this so that no-one has to make a futile trip. Be sure you receive a notification each time. I do hope the Center will not repeat this because it can disrupts the clients plans for the whole day.

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  • Tom Yong Hui Lou
    4 years ago

    I’ve always had a positive and professional experience here at SkinLab Medical Spa (Wheelock). I have been a long time member for more than 5 years now. The customer experience at SkinLab is second to none with professional staffs especially, May (Front Office Team) and Cindy (Therapist). May remembers my preferences and take the effort to remind me of my treatments monthly. On the other hand, Cindy is very patient and very detailed with her explanation on my skin and the products she applies on my skin. I will always recommend SkinLab and no other medical spa is similar.

    Today, i also learnt that they have launched their very own Facial Mask (MCM) – after so much research and hard work. I strongly recommend to buy and these amazing masks! I look forward to bright a new year 2021 with brighter skin. 🙂

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  • 甯许
    4 years ago

    Nice and friendly counter staff. Good service by my very experienced therapist Yan Qing

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  • Jing Ling Tian
    4 years ago

    Have been doing facial treatments and massage sessions with Skinlab for many years. I would like to recommend my therapist Grace from Wheelock outlet for being very gentle and remembers my preferences and consultant May for being polite during every visit. Will recommend!

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  • Sabrina Uy
    4 years ago

    It is always a pleasant experience when I have my facial treatment at SkinLab’s Wheelock Place outlet. The staff there are always friendly. I highly recommend my beauty therapist Grace. She is very professional and thorough with every procedure. My skin has really improved a lot. The service from May, the consultant there is great too! I recommend to consult with her as she is professional and helpful. Thank you Grace and May!

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  • Kelvin Tin
    4 years ago

    Very bad experience and the staff there lie to us. My friend help me book an appointment for 18 Oct 2020 with voucher, and she even ask them is there hard selling and they say definitely no. As the voucher is a gift from her and I do not go for facial spa usually, so she is trying to help me confirm that there is no hard selling. When I went there they keep asking me to buy package and even ask me to pay deposit to secure package. Really disgusted by their hard selling. Here to warn everyone, do not buy voucher from skinlab, because after you went there, they will keep hard selling things. I do not want the package but I have already paid that $53 deposit, it’s like a scam. If I can give 0 star, I’ll definitely do so.

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  • Cammy
    4 years ago

    My therapist for these years of visiting is Joey from SkinLab Wheelock, she is excellent with my facial treatments, always being super meticulous and recommending me treatments that suit me. After sessions I always see visible results, and she always make sure to follow up with me 2 days after. She also helps me to check on appointments availability so going for my sessions are always fuss free and relaxing. Thank you Joey and SkinLab!! ?

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  • Cecilia Teng
    4 years ago

    Would recommend Cindy (Therapist) at wheelock branch. She’s professional and skilled in what she does.

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  • Xue Ying Tan
    4 years ago

    Professional services and comfortable environment. Prices are reasonable.

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  • Valentine Sophie
    4 years ago

    Super experience in this clinic for me that I had a very bad oily skin due to the humidity and mask usage .
    Staff Chloe amazing!
    Results came fast and consistent.
    Well recommended.

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  • JL
    4 years ago

    Did the Vita C Infusion Facial with the hydrating ampoule today. My therapist Ya Nan was very friendly, thoughtful and professional, she made sure that I was comfortable and I felt well taken care of. She explained the steps with me and was definitely gentle with my skin. In the midst of the session, I started getting hungry and she offered me biscuits and a cup of milo – which I had politely declined but she had them already prepared for me after the facial. Enjoyed my experience here. I highly recommend her!

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  • Joey Tan
    5 years ago

    Beautician YEN from bishan junction 8 friendly and experience lady. she dont hard sell any product to you. if you want to try their product she will firstly ask you want are your daily product that you use and then she will recommend their product that is useful for you and also she will teach you the step combine with your daily product

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  • Kay Ong
    5 years ago

    Have been coming here for a few years and my acne condition has improved tremendously since started coming here. Love the good and friendly services here!

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  • Quek Yin Lin
    5 years ago

    Dont Ever Tried this skim lab at Novena . After getting the package with them .1- HARD TO PLACE AN APPOINTMENT . 2 STILL Pushy to MAX. 3. KEEP ASKING TO ADD ON this and That Pay Additional cost. VERY ANNOYING.

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  • Yvonne Lee
    5 years ago

    Lu Dan has been very attentive to my needs and I felt comfortable and relaxed during the session. Appreciate her advice on how to better take care of my skin at home too.

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  • hui shan
    5 years ago

    Cai ting is very detail. She is very attentive too. She is also good at massage. Great experience.

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  • Mitelle Tam
    5 years ago

    The service of Skinlab at Wheelock place is great. Priscilla is a wonderful therapist. She is skillful, professional, meticulous and patient. It was a relaxing and pleasant experience!
    — June

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  • Melissa Ng
    5 years ago

    My therapist is Joey at Wheelock. She does a superb job at extracting all the hardened and hidden blackheads hiding on my face. I always feel refreshed and cleansed after a session! The consultants are also great as they do not hard sell so I don’t feel so pressured going for treatment ?

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  • Rebecca Penfold
    5 years ago

    I was introduced to Skinlab by my boyfriend and have been visiting for Facials for over 2 years now. The front desk staff are very professional and always clearly explain packages, offers and products. My therapist Grace provides a a great facial experience, very relaxing and always knows what treatment to recommend for my skin on each visit. The facilities are always clean and fresh, and the equipment and facial treatments on offer is extensive. Overall I would highly recommend.

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  • Ryan Tan
    5 years ago

    I’ve been a customer at Skinlab for 5 years now & I’m very satisfied with their services. I would like to specially recommend therapist Grace & consultants May & Madeline.
    They help to cater to my every facial needs & recommends the most suitable products. Overall, the consultants & therapists are all very professional & friendly, making me feeling rejuvenated & relaxed.

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  • Isabelle Lim
    5 years ago

    My therapist Grace from Wheelock place is meticulous in extracting my pimples. I have been with her for 2 years now since around 2017. My colleague and friend has complimented on my improved facial complexion and have asked me to recommend them. I am always very picky about choosing where to have my facial and have tried over 20 different places. I’m glad to have found the right place and beauty therapist. Thank you!

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  • Joanna Fong
    5 years ago

    I’ve been with Skin Lab Medical for close to 3.5years now at the Wheelock branch. Grace, my therapist is very meticulous and thorough in all my facial treatments. The consultants are always friendly and helping me to get the best I can as well. Everyone at skinlab deserves a compliment!

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  • Delcine Cheok
    5 years ago

    Grace at Wheelock Place is very friendly and dedicated, she always know what’s best for my skin and is always very attentive.

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  • jasqxl
    5 years ago

    Have been visiting this place for a year for my facials. My therapist Shirley, is very good at facials. I like the atmosphere and the facilities. It’s clean, very relaxing (I always fall asleep during my facial) and the location is awesome (5 mins walk from the mrt). They don’t hard sell as well. Maybe recommend or suggest things from time to time. But all is good.

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  • Cheryl Koh
    5 years ago

    Very professional and comfortable service especially by Christina. Recommend!

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  • Chiu Wen Yap
    5 years ago

    I’ve been going to Skinlab @ Wheelock for a few months now, Cindy has been great advising and take care of my skin problem. I would recommend their service to you:)

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  • Marcus Thian
    5 years ago

    Skin improved visibly after treatment with Chai Ting, very satisfied with the service!

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  • Tiffany Chin
    5 years ago

    Facial treatment here has been very effective in helping me overcome my skin outbreak, especially with great service and help from Joey, it is not easy to find someone like her who is consistently good with facial service and particularly with extraction! I recommended Joey to a friend who signed up for package with her as well.

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  • Atman Lim
    5 years ago

    My facial therapist Grace (Wheelock Place branch) is very good. I see improvement in my skin since I started having facial with her for 2 years plus. And she will change the treatment accordingly based on my skin condition. And really enjoy her massage at the very end of the session !!! . Consultant May Tan is very attentive and polite!! ???

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  • Crystal Teo
    5 years ago

    New customer at skinlab. Feels relaxing and comfortable during my treatments. Great experience with my therapist Priscilla. Thumbs up

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  • zechian kang
    5 years ago

    Have been coming here for a few years and really like the services offered. Under the care of Jocelyn my skin has improved and May has been really helpful in offering the best offers.

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  • Alyssa Stephanie Santos
    5 years ago

    Always looking forward to go to SkinLab in Wheelock place. I highly recommend Wendy! She knows their products very well, gives the best advice for your skin, and gives the best facial massage!

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  • C S
    5 years ago

    I’ve been with SkinLab for a few years and the service and care that’s provided has been excellent. My therapist, Jocelyn, in particular has been very attentive and she never fails to ensure that my skin is duly cared for. She also offers practical advice that is specific to my lifestyle and habits, and for this, I am truly grateful! Thank you SkinLab for the consistency and for always delivering excellent service!

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  • Candy cat
    5 years ago

    It’s been almost a year or two since I start doing my treatment in Wheelock branch Skinlab Medical spa. I can see great improvement on my skin. Thanks so much for my therapist Jocelyn who is patient with the treatment. The staff here is helpful and friendly 🙂

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  • Clarissa Yeo
    5 years ago

    Always look forward to my sessions at Skin Lab Wheelock with the most friendly therapist, Shirley! Since starting my medical peel and facial journey here with her, my face has gotten better each time. Extractions have also become much bearable thanks to her expertise and knowledge on the condition of my face and recommendation of how to maintain when I’m back home. Thank you for taking such care of my face, Shirley and Skin Lab Wheelock for being always so welcoming 🙂

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  • SJ
    5 years ago

    Had been with Skin Lab for more than 4 years. Special thanks to my therapist Jocelyn who did a great job in every visit and give me a best & relax treatment. I really enjoyed it!

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  • Suyin Goh
    5 years ago

    Great place for skin and body. Dr Kelvin is very professional and his charges is also reasonable. I enjoyed my body massage and treatment by Ms Lu Dan and also my facial by Ms Christina. I highly recommend this place for beauty and body wellness

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  • Mw Lee
    5 years ago

    Loved the experience at Skinlab Wheelock Place… relaxing ambience and skillful staff… thumbs up for Jocelyn especially ??.. Have seen improvement in my skin over time.. The products suit my sensitive skin as well

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  • Yuanqin Huang
    5 years ago

    Great facial service. I came back to Skinlab after giving birth and trying others. Their service has been consistently good. My therapist is Chloe at Wheelock place. Her massage is awesome. My skin and well being have seen improvement.

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  • Yin Peng Koh
    5 years ago

    Very pleased with Skinlab spa. Their products such as the facial cleanser with sunscreen properties is a great. Staff is very helpful and friendly. My therapist Grace does a great job taking care of my face & skin.

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  • Sarah Koh
    5 years ago

    Really enjoyed the services I gotten here. Very pleasant environment. Everyone is very friendly. My therapist Chai Ting is really meticulous in doing the treatment for me and sharing with me my condition as well. Overall experience I felt well taken care of.

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  • Linda Lee
    5 years ago

    Ludan is excellent in her work. She is patient n knowledgeable in her work. She is a great asset to the company and I believe with her good working altitude, she can brings in a lot of customers to the company

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  • Anna C
    5 years ago

    Great experience at skinlab at wheelock with the thoughtful and friendly Jasmine, Helen and Ya Nan! Would recommend!

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  • Georgina Kwa
    5 years ago

    Been enjoying their services since 2015 and loving their facials and massages so far. Service is exceptional and I do see an improvement my skin, might be even better if I come more regularly hah! My experiences shared are room the Wheelock branch. Keep up the good service and customer experiences Skinlab! Special shout out to Lu Dan, Jasmine and Chloe!

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  • Janice Lim
    5 years ago

    Having come for 3 visits, I have enjoyed the facials every time. Love the facial massages my therapist, Cindy, does for me. And also not forgetting the recommendations/advices she & consultant Jasmine give for my sensitive skin. Highly recommended!

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  • Zirui yan
    5 years ago

    Good experience with therapist Shirley Chai! She is very nice and professional! Feel so comfortable every time I got the treatment from her. Love it!

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  • Janelle Ng
    5 years ago

    Shirley has been a wonderful therapist who has helped my skin condition improve with her utmost care and meticulous skills. She is able to confidently recommend the right treatment and explains the science behind it – especially love that I really do see visible improvements after any facial she recommends. highly recommend her services to anyone as she takes great care and pride in her work 🙂

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  • Lisha Kang
    5 years ago

    Grace (Wheelock Place) is a very meticulous therapist. She is always sharing tips on facial care and I was able to see a major improvement in my skin condition. Another therapist that I would like to also mention is Yanan (Wheelock Place). She usually does the TDP therapy and I really love the service and her massage skills. Overall the staff at Wheelock Place is proactive and a friendly bunch of people.

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  • Lim Sharon
    5 years ago

    Jocelyn and Jasmine both very friendly. Jocelyn had done a very good maintain for me. Feel very relax doing facial here. As for Jasmine good products knowledge.

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  • Glenda Boey
    5 years ago

    My skin really improved after coming here. Thanks for looking after my face ?

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  • Alison Koh
    5 years ago

    Really enjoyed my experience here today with Priscilla! Did a chemical peel facial for the second time which has done wonders for me. Very relaxing and effective. Great service too!

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