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Place Category: Salon

99 Reviews on “Chrysalis Spa - Ang Mo Kio Hub”

Overall:
  • Lily
    9 months ago

    Hard sell big time! Very pushy , always want you yo commit thousand of dollars. They will say things like only valid today than package for u many things and try to push it to you claiming its a great deal and only valid on that day .

  • Lost
    1 year ago

    Be careful of this beauty shop. I signed up a package with them. Just because they cannot find my particulars, then they do not honor what I paid for although I have produced the receipt.

  • L Tan
    1 year ago

    Have been receiving facial treatment from Cecilia for 2 years. She’s very skillful & professional. Thank you so much!

  • Bryan
    1 year ago

    I started coming here earlier this year, and my skin has improved a lot. My skin looks a lot cleaner and brighter. I would like to thank Jasmine for the professionalism and expert service.

  • sheila
    1 year ago

    When I was disappointed with embroidered eyebrows, Zhi Xian appeared and saved my eyebrows. She is highly recommended for her professionalism, confidence, carefulness and skillful hands.芷娴,我跟定你了!

  • Ang Tse Ern
    1 year ago

    I have been coming to here for facials for over 15 years. The service and facial results have always been excellent. Cath and Cecilia are great.

  • Christine Low
    1 year ago

    I would like thank QQ that she did a facial for me today. Now my face looks brighter and healthier. Thank again QQ.
    And also I would like to the manager Catherine. She is helpful and patient.
    And the counter staffs also very friendly and helpful.
    I will recommend my friends to this Spa for treatment.

  • Teoh Choon Choon
    1 year ago

    Catherine and cici from amk outlet is very helpful and patience and of course good service. Keep it up.

  • Grace Sim
    1 year ago

    Wei Chen is friendly n service is good

  • Soo Hwee Yen
    1 year ago

    Good services.

  • Qulinee
    1 year ago

    Good experienced staff and am happy with the service.

  • Jane Khoo
    2 years ago

    Got this promo treatment through social media FB. The staff contacted me and arranged appointment. Upon arrival, I was greeted by very friendly staff and was given to fill in a treatment card. Love the environment as it was clean, neat and tidy. All the staff seem very busy..

    Enjoy the massage and warming sensation from the mud pack with the Ovarian Womb Care. Great service and knowledge gain from the therapist and consultant. Great Treatment that is beneficial to woman’s health with the herbs and unique blended ginger oil. Frankly I fell all woman need a treatment like this to upkeep the health of our womb area. Thank you for having me. I just love the treatment.

  • Sheryl
    2 years ago

    Worst overall service where they don’t give a shit to explain what are they doing to my face. Eveything was in a rush. They was even impatient to give me time to change out to the clothes provided mentioning shoulder massage is not included. It’s a half ass job amd a waste of time. She mention it’s not inclusive of extraction but she just pick a few bigger pimples and blackheads. But i have few more bigger ones but she skipped and proceed to moisturiser. Not only was there no explaination during the service, there was also no explaination after the service and no mirror to check my face state. There was longer massage time but the massage was not shiok but painful. The card to sign off, there is only option to sign off at i am satisfied with the service and there is no feedback form. Wondered how they survived. Please dont go to amk hub outlet at least.

  • Tina Wong
    2 years ago

    My therapist is Cecilia and it’s always a pleasure to see her. She has been most patient and thoughtful on improving and maintaining my skin condition.

    Great products too! Highly recommend to seek treatment here and no hard sell. Call to talk to Wan Hong.

  • vc tan
    2 years ago

    My friend is Chrysalis regular customer and she recommended me must go to Chrysalis spa to try their facial.she said their beautician hand skill and product are awesome. So I just went to Chrysalis spa last week, i tried their facial Nano stem cell treatment,the face massage is really good I can feel my face is firmer after the massage and more moisture and brighten after the facial treatment.I will bring my sis come to try it next month.Thank Chrysalis.

  • Nikki
    2 years ago

    The service are very good? beautician is very professional ? I have a good experience in this spa

  • Too SEONG yee
    2 years ago

    The service are very good, beautician is very professional and experience ????

  • Esther Ng
    2 years ago

    The team is very professional and thoughtful! They have been recommending and customising suitable treatments for my skin and body needs. It has showed remarkable improvements since. Staff are friendly and nice. Products used are also high quality from France. Very responsible business tactics as the products they used during treatments and the products that they sell are all imported.

  • Ida Chua
    2 years ago

    Just finished my 3rd session of my Bust Care Therapy. Very satisfied with the results so far.. Can feel the firmness after every session. Will update again.. definitely a must try for all ladies…

  • Esther NG
    2 years ago

    Their Bust Detox Treatment very different from others that I have tried. The massage was a little painful due to blockages 痛而不通,通而不痛。。。very good treatment. The therapist can feel some lumps and told me to go see doctor. I did a mammograph and found to have cysts…. Thanks to the Jess and I love the massage as always feel firm after the treatment.

  • Coco Tan
    2 years ago

    OMG, I like their Guasa facial treatment so much it so relaxed. after the facial i can feel the different and the staff there are very good skill and service. high recommend.

  • DEREK You
    3 years ago

    Went for my eyebags treatment last week under their FB post. Very good service n therapist Cecilia very professional. Not hard selling at all. The consultant jus walked you thru their offers n no obligation. Treatment was very good n ambience clean n hygiene. I signed their package. Will definitely recommend to my friends n family.

  • Chin Guey Fong
    3 years ago

    I just went for my facial recently and I was attended by Ms Rubecca in AMK Chrysalis. It was the most pleasant experience I encountered. She is very professional and provided a very good service. I was able to relax during the session. Unlike others who were very pushy and would highlight your facial defects and persuade you to buy their products over and over again despite you rejected their offers. Sometimes it can be very irritating and make you feel reluctant to go for facial treatment. However, this session of facial treatment is really wonderful. Thank you Rubecca for being so professional.

  • Nicholas Ho
    4 years ago

    Very good marketing and sales team, made my mother purchase an expensive package instead of the promo of $98… paid $1000+ in the end at the Punggol roadshow?

  • Jane Lee
    4 years ago

    shape. wanted to take some time to make sure it was appropriate for my face and even on both sides since this procedure can last 2-3 years. The manager was incredibly rude saying things like: “This is your design, not the artist design anymore, so if the outcome doesn’t look nice it’s not our fault”, “Since you are on the promo, the shape doesn’t matter”, “we will just do what you want”.
    ??? So unnecessary! Did my requests need such a response?
    No post procedure care information shared and they called/text twice asking me to change my appointment time.
    But the embroidery turned out great. Kudos to the beautician’s skill
    They are not getting a single cent from me in future

  • CELESTINE YAW
    4 years ago

    Should come here for your eyebrow services. They sell very popular eyebrow enhancer serum products! Surprised I can get my Xlash n Xbrow here that come with a FREE Eyebrow Shaping or Threading. Good service and very clean environment. Highly recommended.

  • Aileen Lim
    4 years ago

    Convenient location, very near to AMK MRT station.

  • WONG SIU YING
    4 years ago

    I am so happy with the comments my friends are giving me for my pair of brows though a little pricey. I am amazed with their latest technology doing the Semi Permanent BB Blusher and BB Lips. Painless and no downtime. They are just lovely for the coming Lunar New Year. I am not a makeup person but the way they do the BB Blush and BB Lips for me were just fantastic. I am impressed. Definitely will recommend to my friends and relatives. Must Try!

  • Verlyn Chong
    4 years ago

    Yes, I agreed with Siu Ying on their BB Blusher and Lips.. Just the right treatment for me as I am afraid of pain with the lips embroidery. I love the pain free BB lips and I did the BB blusher as well.. So nice. Just perfect for the coming Chinese New Year… Thank you.
    Like

  • DORIS WAN
    4 years ago

    Surprised they have popular Brow Serum Brands Xlash & Xbrow. To my horror, I can see my brow got more hairs and more dense after using the Xbrow enhancer serum given by staff Cammy. My brows are definitely ready for the coming Lunar New Year. So happy for the good recommendation. Thank you

  • clay corpuz
    4 years ago

    Staff are friendly. I love how they threading and eyebrow shaping. I commend Steph!

  • Winnie Lim
    4 years ago

    After reading all these reviews, bad or good, I decided to try out myself with their $98 promo at their pop up store in AMK. Glad I am brave enough to go for the promo. Of course, they will try their best to upsell you to a more expensive brow type. Anyway, this happens everywhere. To be honest, I have visited so many brow salons and all practiced the same tactics. Not surprise at all! Luckily my brows turned out to be very very nice. Of course I went ahead with a better brow type and I am satisfied with the result. Their service is very good, just that alittle pushy as normal in this trade. I am happy with my brows. Thank you Ella.

  • Kasturi Markandran
    4 years ago

    Unsuitable for non-Chinese speaking customers as the beauticians were unable to understand English well enough to answer queries about the procedures. Some of their attitudes were extremely poor which made me feel like I was looked down upon due to my race. Will never go back again.

  • aldin lim
    4 years ago

    I didnt visit the spa google need to fix this

  • ADN DNA
    4 years ago

    i hope its not too late for me because I was enticed to buy their 98$ promotional package via their pop up shop at amk..reading the bad reviews here makes me so scared..I dont plan to shell out huge amount of money or if I do,I hope my brows will turn out fine..{cross fingers,includes legs as well,hehe}

  • faith chiang
    4 years ago

    Great place and great people!! =)

  • Matthias Chiang
    4 years ago

    Friendly staff who went the extra mile

  • GC Wung
    4 years ago

    Great services and beautiful brows. Had mine done previously at AMK and now at Jurong Point. Love the natural look and excellent advice given. The staff was very professional and explained everything step by step, I was very assured. I would recommend the spa to anyone who wants great and natural brows. Keep up the excellent service!

  • Ker Wh
    4 years ago

    I have a good experience in this spa, staff polite and friendly .

  • yin fun
    4 years ago

    Service quite good.

  • mah pooi yin
    4 years ago

    They have very good n effective products. They carry products that alot of pple used already see very good results. I use the Xlash product n I see very good lash growth after using 1 month. Surprised that they carry such effective n good products. Well done.

  • Sheryl Tan
    4 years ago

    Hi Chrysalis Spa, i’m unable to find a delete button so i’ll just edit.

    After 3 months of this person says that person says and she says, i manage to get my brows fixed.

  • Hilda Mok
    5 years ago

    I totally agree with SF’s review. I went through the same or worse experience in this shop yesterday. Their so called promotion price is just a gimmick to entice people into the shop. I was supposed to have the $62.06 classic eyebrow embroidery. But when the numbing cream was put on, they start to hard sell their premium eyebrow pack. They also coerced me to take the classic eyeliner embroidery. They promised no pain and the brows will be totally natural. It turned out a disaster! The whole procedure was painful and uncomfotable. Promised that it will be done in 1hr but it took 3hrs long. I ended up with a pair of lopsided eyebrows and eye liner, swollen and bruised eye lids. I really regretted being coerced into paying for all these unprofessional works.

  • Christine Leow
    5 years ago

    Very satisfying eyebrows done ! staff is very attentive and professional in recommending the right brows embroidery design based on the shape of my face. Thanks Chrysalis brow haven !

  • Niskk
    5 years ago

    After reading the reviews, I wasn’t sure what to expect but took the chance n did a trial session tdy. My therapist was gentle in her extraction though my cheeks are heavily clogged. It’s not a miracle session & I acknowledge that multiple visits will be required. I’m overall happy with the srvs & though there was selling of pkgs involved,I was lucky not to experience hardcore selling. I’ve signed up pkg with them & will update in the coming mnts of their services.

  • Alison Chin
    5 years ago

    My friend and I had our virgin brow embroidery by Yun Yun. We are impressed with her skills and services. Very detailed and very patience with our questions as this is our first time getting our eyebrow done. As usual, we are attracted to their $62.06 trial session. Yun Yun took her time to draw and explain to us the difference types of brow embroidery. We end up going for their brow and facial package as it is really very very worth it. We get to enjoy 10 sessions of collagen facial and the individual strokes type brow (think is 6D) at a price that I paid just for facial package at my usual neighbourhood beauty salon. It is value for money when they throw in the brow services and one year touch up. Of course, I saw other reviews talking about their sales tactics. But I personally will refer Yun Yun to all my friends and relatives to have their brow done for the coming CNY. Great Job.

  • Loy Teck Kui
    5 years ago

    Tried the massage is good. Really relief my stress and pain. Will recommend my friends to here. See you again… thanks

  • HW
    5 years ago

    Very very bad experience. At first bought the promotion package for eyebrow embroidery at $98. After that they tried to hard sell the thousand over package..end up stuck there for 3 hours and force to buy the $1000 package.. the end result also not so nice.. look fierce..

  • SF
    5 years ago

    Update on 3/3/2019

    Im had my eyebrow retouch for 2nd time after 1st touch up on 6/1/2019.

    End result is still terible. Unbalance eyebrow embroidery.

    Ladies, please choose a good skill embroidery shop when you want do embroidery.. Im pay $400++ but what im get it unskillful embroidery..im hope im can post my final result here??

    Had a very bad experience in this shop.. it is my most regret thing is to walk to this shop for their classic eyebrow embroidery.. insist to get classic embroidery @$62 but end up paying $415 for creative embroidery.. im already insisted for classic from the beginning but the lady insist to do the feather stroke embroidery and say it is very fast to do the classic type.. she say just need to fill in but im have to give up coz the pain from the stroke already killing me…if she want to poke again on my eyebrow, im not very sure how much im can stand.. im cant go back????
    Wasted 2-++ hr inside this shop for very bad service..
    Their manager is damn unprofessional..
    Hard sell service when im insisted not interested. Im have to shout stop selling but she still sell hard..

    Lady, please stay away from this shop.. they insisted to sell me over $1k eyebrow embroidery for misty stroke eyebrow from korea.. really dunno how true it is???

    Their embroidery skill is just so so.. im received alot comment frm my friend say my eyebrow is unbalance now????

    It is really unethical shop.. why advertise for classic embroidery for $62 but unwilling to do it.. so dont ever go try any of the service../

  • Sim Jiaqian
    5 years ago

    Northpoint city branch, 10 March 2019 about 3pm, staff named Liu Xia

    I took up the $5 eyebrow trimming trial and they upsell me the $98 embroidery “promotional” package which I think is a great deal so I agreed. After which I was brought to a private room to do my brows. Right after I settled down in the room, upsell me the $2000+ signature brows. They proceed to do the $2000+ saying that I can take a look first before deciding, if I decide doing the $98 eyebrow later on, they would just color on the strokes of the eyebrows which look ugly from the photos they showed.

    After they have done the $2000+ brows, they kept pressuring me to purchase it but I rejected. The staff goes on pressuring me for about a good 30mins even though I kept rejecting her and she refused to start on my $98 brows.

    I literally just told her that I have no money, then she say she going to just charge me $844 (original price $2000+). By then, I’m already mentally tired and want to get out of their store asap. I agreed to get the signature brow. Right after I agreed, she continued to upsell me the facial package, which I rejected it as well.

    End product: my brows are fking uneven!!!! OMG don’t come here at all cost! Disgusting hard sell method!

    I will report this to CASE and I urge all victims to do so.

  • Vicel Liew
    5 years ago

    I went to Chrysalis The Brow Haven located at northpoint outlet last year. As usual I was attracted to the promotion price for brow embroidery, and asked to pay for a better version of eye embroidery, indeed the result of the brow embroidery was good at a reduced price and comes with 1 time touch up for the brow. Yan Li did my brow embroidery and she was really good, I really can’t tolerance with pain and this is the reason I have not gone through any embroidery. Yan Li convinced me there will not be any pain for the embroidery and I really feel nothing throughout the process. My colleague and even my mother said the brow looks great and natural, I really pleased and feel great to have this brow. Today after 1 year I went back for touch up and Yan Li did my brow again with her excellent skill, no pain at all and the result is good.

    Indeed their upsell skill is quite hard sell, but after all is our own decision to buy or not. The price is definitely worth it.

  • Pauline Ho
    5 years ago

    Love d treatments. Staff r very professional n friendly.

  • Nix
    5 years ago

    EXTREMELY BAD EXPERIENCE
    Update: was told that ill be able to get my refund processed when I returned the invoice to the outlet. One month has passed & my refund has not been done. Called multiple times to the ask outlet & they told me time and again that the HQ people will call me back again but I’m the one that has been calling & chasing for updates. Forever shun away with the phrase ‘We’ll check & call you back again.’ And was told that they might have missed out my refund. This is seriously not how you run a business.
    I’ve just had an extremely bad experience at this “salon” The Brow Haven / Chrysalis . Today, I chanced upon their outlet and saw that they were having a promotion / pop up booth. I saw that they were having a promotion, $78 for eyebrow embroidery. I was keen on doing so I enquired further. As I sat down & the beautician explained further to me, she pushed me to take the $415 package that I was not keen in. I further made myself clear that I was not keen in getting the $415 package. So she started on the $78 eyebrow embroidery for me, halfway through, I was not satisfied because it was really ugly & dark. I told her to stop as it was really ugly. She then further pushed me to do the $415 package even after I expressed my unwillingness multiple times. She told me that she’ll try the $415 package on one side of my eyebrow to let me see if I’ll be happy with it. She started on it even before I gave her the green light. I was still considering and she already did half of my eyebrow. After doing one side, she told me that it wouldn’t be nice if I didn’t do the other side of my eyebrow. I had no choice but to get the package. Even after saying that I do not wish to get the $415 package, I was coerced into doing so by the staff. My invoice says I was attended by Jane, Yunyun & Cindy. I was attended by a lady who had Long hair tied up in a ponytail, not wearing specs, slightly plump lady. I did not know what her name was as she did not introduce herself to me. Even after paying $415, my eyebrows did not look great. They certainly did not look like they were worth $415. They looked cheap & sketchy. One side was longer than the other side & one side was also higher too. I was extremely disappointed in the service rendered to me and thus, am writing this complaint. All would be fine if I went in, looking for a $415 package & was happy to get a $415 package. Staff was unprofessional & job was terribly done. I’m extremely disappointed in my eyebrows & let alone the fact that I paid $415 to live with this kind of eyebrows for the next 2 years. I demand a partial refund & actions to be taken against the staff immediately.

  • yani abdul
    5 years ago

    The service here is great, and my brows are on fleek

  • SHERMAINE LEE
    5 years ago

    Good Spot Body Treatments. Especially their Yang Sheng Moxa Spot treatment for the Back, Knee Cap and Sole of our feet. The therapist Summer is very detailed and skillful in her Moxa treatment. She explained in detail my problem and why the Moxa treatment is good for me. I love how the treatment warm up my back, my aching knee cap and the feelings of all the blockages unblocked… Good. Btw, I signed a 10 session Moxa treatments to help me with my knee cap pain relief. No choice coz age catching up with my tired and stress body. Money well spent… hehehehe

  • Ju Li
    5 years ago

    There are other brands in singapore that can operate eyebrow embroidery reasonably well with no ridiculous price (can be done around hundreds $ range), with frequent customers and no hard selling.

    But. Chrysalis has to resort to nauseous tactic doing an ugly eyebrow halfway and instill fear to continue well only if you can cough out $2000.00 thousands of dollars to pay.
    Embroidery stays on the skin for many years if it is done in an ugly shape!!! Everyday I see the mirror, I get reminded of this!!!

    YOU WONDER IF THEY ARE REALLY LICENSED BEAUTICIANS. Btw, did they get fake people to give fake ratings?

  • Sharon Tong
    5 years ago

    Got my “virgin” brow done with Jane in Jun. The brow looks very naturally and I just love my new brow. However after few days, scab starts to drop off and it was patchy. I was shocked and went to see Jane. Jane was very patient and calm when I complained at the top of my voice. Jane explained that when the scab dropped off, color may fade by 50% and may also have “holes” here and there. She told me this is a normal process and not to worry, everything will fine after the touch up. The end results depend very much individual skin condition. I got no choice but make my touch up appointment 3 weeks later. But it is really a blessing in disguise. After the touch up, my brows look perfect. Very nice and naturally and I don’t even have to draw at all. Feeling apologetic, I went to see Jane with cakes and pastries for the staff. So paiseh…. I have then recommend my sister and mum to see Jane. Thank you Jane for your patience. Thumbs up!

  • Kamni Prakash
    5 years ago

    Very poor service inspire of have package with them . No one calls back. Even the manager of AMK does not respond. Slot is often not available

  • sky wee
    5 years ago

    Great Job!
    As usual i was skeptical about all these spas cause of all the bad rumors and hard sell i heard over the years. Recently, really needed some help for my face due to sunburn over the years. Saw their radiance peel promo online and tried out. Thankfully, the service was good and very detailed. The manager Catherine even went out to explain clearly what i was paying for and how the package will work for me in the long term. After weighing all the factors and my needs, i sign up with them and glad to see, my skin features has really improved a lot.

  • Charlotte Long
    5 years ago

    Recently back to Chrysalis Spa for my treatment. As always feeling warm and welcoming even though its been quite a while but the staff and manager still remembers. Did my treatment with peace and comfort , giving me my well deserve rest.

  • Dionysus Dionysus
    5 years ago

    Their modus operandi is making lots of verbal promises on exagerrated results, but they don’t actually materialize. It’s a hardsell before and after your session its rarely ever relaxing. Don’t be drawn into their verbal agreements of whatever, and don’t do their BB glow nonsense because it will cause you to break out with no results and wasted money. They do try to look very professional on the brow part, but seems like there are a lot of disappointing reviews that you can find below. Prices are not transparent either so becareful.

  • Mock Hsien Chao
    5 years ago

    Infested with rude chinese people, being a chinese myself.
    My aunt made an appointment at 3, then suddenly got a call that it got changed to 2pm. When she kindly asked to change it back to 3pm, they threatened saying that she did not need to come anymore if she cannot make it.
    I would rather have a bad massage than a trash service

  • Steven Wong
    6 years ago

    Very satisfied with the services at Bedok Mall… Keep it up

  • Jenny Leong
    6 years ago

    Finally found the facial that is just so perfect for my dull skin .NANO STEM CELL really POWER and after a few sessions my skin brighten up really love this treatment . Carmen my beautician thank you so much .

  • Michelle Teo
    6 years ago

    Have been regularly visiting Chrysalis ever since visiting them 2 years ago. Service is amazing & the people are very friendly. They have many treatments from head to toe to choose from so take your time. They will explain to you if you are unsure. Price is very reasonable. They can get packed at times in the evening so those planning to go in the evening do remember to make a booking. Recommended for anyone who would like to come and do semi-permanent like eyebrow embroidery or Aqua shine BB skin booster, manicure & pedicure.

  • Arnold Zhong
    6 years ago

    I am happy with their TCM facial with Guasha. I can see my face more radiant and glowing. They are having the $28 promo and it was really a catch. Alice, the manager, was very friendly and never pushy to ask me to sign the package. Instead she just asked me to recommend family or friends to come and try their services. By the way, it is the Northpoint City branch that I visited. I even went for their Deluxe Eyebrow Embroidery at $388 with Jane. I was amazed with how my brows came out. Just the right brow shape for me. I must say she was quite “persistent” to have me go for other more ex brow types instead of their $58 Basic Embroidery. I find $388 was affordable and chose the Deluxe Brow. Yes, I am satisfied and of course I understand it is their job to persuade customers to go for the better ones. After all they are all in the sales line. Every sales person have sales target. I understand that very well as I am also in sales…. hehehehe Highly recommend for their skills and cleanliness……

  • Lim Mei Ying
    6 years ago

    Can really see the difference in my face after their TCM Ai Jiu facial last Saturday. My hubby commented that my face got the shine and glow… Thanks Chrysalis for making me feel younger and beautiful. Highly recommended

  • stef heng
    6 years ago

    The services that they provide was good and the staff was friendly, itsit was a plasent experience I had there.

  • penang5242
    6 years ago

    The services are good and the staff are well trained… definitely will come back again

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