• Red Team Hair Salon 768x432

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Place Category: Hair Salon

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54 Reviews on “Red Team Hair Salon”

Overall:
  • Wanderlust 555
    7 months ago

    Visited Red Team Salon, there isn’t any hard selling but the rebonding didn’t turned out as expected. Honestly wasn’t really keen to leave a bad review on any businesses but the results is really bad and hope it’d be helpful for people who are considering to do rebonding there (esp if you are spending your money and getting a terrible outcome)

    P.S. Never really tried the other services hence this bad review does not mean to say that all their services are bad.

  • Qqisme Q
    1 year ago

    Kenji listens to my concerns carefully before providing his service. He recommends suitable treatment for my frizzy hair and the result was great. Its my first visit and definitely not my last. This is a temporary location of their salon thus the decor. I would highly recommend Kenji.

  • Jun Ice
    3 years ago

    Good location and nice bob cut, though the service did not make it feel like it was worth the price. There are alot of hairstylists so it depends on who you get

  • Sandhya Senthilnathan
    3 years ago

    No transparency in pricing. :(((((((
    I have paid 2x of what’s mentioned in the price list :////

  • Lhacuze
    4 years ago

    (I bought a voucher from Fave) Me and my partner went for our haircut and deep hair cleansing in RED TEAM SALON and we love it!!! Thank you so much for the wonderful work you guys do (Stylist Ken) and the other female stylist I wasn’t able to get her name. Stylist was soft spoken, friendly, gentle, professional and kind. Stylist gave me advice on how to take care of my hair. The salon is very clean and they are following all safety protocols. They do our hair as if we are paying a normal price and not discounted. All around good experience. No hard selling at all which i really like. Value for money. High Recommended.

  • Karyn Ong
    4 years ago

    Very pleased with my experience. Bought voucher from Fave, and booked my appointment over the phone. It was for 2 pax and they gave me a slot on the following weekend. Enjoyed the treatment and haircut by the hairstylist, no hard selling at all. Highly recommend.

  • sanjith edward
    4 years ago

    Good customer service. Guys are pleasant

  • Joanne Xp
    4 years ago

    Came here for soft rebonding last Oct and I am very satisfied!
    Tips: Refer to their FB page for any deals.

    My hairstylist, Milo is very friendly, patient and professional in explaining about the different treatments so that I can understand better and decide on the best treatment for my hair. He also tried to fulfill my request (minor trimming) although they were closing already. No hard selling, he just recommended shampoo products which are suitable for my hair after doing soft rebonding.

    Another plus point was that they borrowed me phone charger to charge my phone when my phone almost dead. Nice environment, great service! Have recommended a few friends to try out Red Team and will definitely come again. ^_^

  • Lim Teikching
    4 years ago

    Friendly and polite staff, However, I doubt the hairstylist’s skill that I find he just simply cut? The outcome was so bad and ended up I cut again at another place. I didn’t get the name of the guy hair stylist .

  • Shi Hui
    4 years ago

    I bought a fave voucher for hair colouring – but it was too bright for my liking and different from the chart colour. I have done LOADS of colouring before, and I can tell the colour is off. 🥺 probably need to redye it somewhere again in a few months lol. However they are nice & polite staff. But however, I honestly doubt their experience. Both stylists gave exact conflicting “advices” 😂

  • Kae
    4 years ago

    Absolutely fried my hair after i did a cold perm there. My hair has been terrible ever since 😫 Absolutely don’t recommend this place for anyone!

  • Deena Sabrina
    4 years ago

    Booked for 2. Totally unprofessional.
    I had a bad allergic reaction to the QOD Keratin Treatment that led to me heading to A&E the next day.

    Salon refuses to provide refund despite:
    No skin allergy testing done. Usually salons will do a patch test.
    No disclosure of refund policy at point of confirmation to proceed.

    I have done many keratin and k-gloss treatments before and have not had an adverse effect before.

    Staff not professional and appointed the hair washing auntie to apply the treatment for me. Was not serviced by the main hairdresser.

    For my friend, Hair dresser left her perm for over 2 hours and was MIA.

    We were there from 1230pm to 330pm despite being advised the treatment will take 2 hours max.

    Will not recommend, and have reported to case trust for the lack of service recovery

  • aerius 12
    4 years ago

    Bought coupon from fave and my hairstylist is Milo. I want a easy manage and simple haircut and he do it quite well and manage to rescue some weird cuts from my previous haircut from other salon. Not pushy to sign any products. Overall it was a good experience and I will come back!

  • Christine Tanod
    4 years ago

    Before i bought Fave voucher for two tone highlight, i called and asked specifically if the voucher can be used for highlight and lowlight to cover my grey hairs, and he said yes. I asked again to be sure and he again said yes. But when i went there Ken (who said not to redeem the voucher straight away), said that i can’t use it and when i said the person on the phone said i could, he could not believe me and gave me the impressions that i was making that up.
    When i asked how much if i want to have all coloured i had to top up $88. Then i had to decide and redeem the voucher. I decided not to proceed with a top up. It is a scam and the fact that on the phone someone said yes and then in fact not true is really tricking the customers. Not cool! I will never go back

  • Joanne Zheng
    4 years ago

    Brought my mum to this salon after purchasing FAVE voucher.We were expecting to top up because all the salons we have been to always tell us to top up and buy packages. But to our surprise, MILO said there is nothing to top up because the package includes everything alr. My mum loves the end product and will come back in future. Thank you for the good service rendered.

  • A C
    5 years ago

    Went in enquiring for a Fave promo and they took time to explain what to expect. Even though I didn’t purchase in the end, they were nice about it which is cool. Friendly staff overall, especially the receptionist Eugene, whom was very patient over the phone the day before

  • Carmen N.
    5 years ago

    The only salon I trust in Orchard and I loved the way they style my hair so much that I bought a package from them. Twice! Special thanks to Winson who instinctively knows exactly how to make my hair look great, I even recommended this salon to my husband and he loves it too! 5 stars, without a doubt. Keep up the good work, guys! 🤩🤩

  • Miss Sim
    5 years ago

    It was not a full headful of 2 tone highlights done.So b prepared its only some strandfuls for the highlights. So result nit so promising. When I was selecting the colours, I was served by Kevin n he is the worst stylist who talked back ferociously at customer. He spoilt my day and got upset by his lousy service,when I select tge choice of colour he would argued fiercely tat the colour tone will not show much highlight so what’s the point for highlighting servicing to customers. Other staff kept staring at me and its so rude etiquette to stare none stop at anyone.Some of the rest of the staff are friendly nonetheless.

  • Juliet Chia
    5 years ago

    Good service. Great stylists. Convenient location. Reasonable prices for an Orchard Rd salon. Highly recommended!

  • Dang Duy Minh Quan
    5 years ago

    I have cut hair with the stylish here for nearly 5 years. Skilled, professional, and personal service. Highly recommend

  • Melissa Chua
    5 years ago

    Needed a hair treatment that was long-lasting and low maintenance. Kelvin did a great job recommending one that was exactly just that. 3 weeks after the treatment, I had my pre-wedding shoot and the photographer was impressed with my hair despite not having it styled by a makeup artist on the day.

  • Jasmine Chai
    5 years ago

    My first experience with hairstylist Kelvin was a couple of years ago at his previous workplace. I remembered him as a sincere and creative professional who takes a lot of pride in his work. He listens and understands the personality of his clients so as to give the best advices. Kelvin is attentive and friendly. He always makes sure I’ll walk out from his salon feeling satisfied, confident and beautiful!

  • Jelly
    5 years ago

    Excellent service. Although somewhat marred by the fact that the supposed dark hair colour was as bright as my highlights. The service more than made up for it!👍

  • tvwqiris
    5 years ago

    Super! Really love the colour they recommended for me and had a fuss-free experience with the hair experts. 🙂

  • janet tan-chay
    5 years ago

    Excellent and professional service by the wonderful team here. Kelvin, my stylist is very attentive and does a wonderful job every time. Very convenient location in Orchard . Highly recommend this place。

  • Sarah Tang
    5 years ago

    Was served by Marc Low, fabulous service. I love my new hairdo! Thumbs up ❤️

  • Jayne Tan
    5 years ago

    I like the keratin hair treatment that recommended by hairstylist Kelvin during my first visit. My hair transformed completely after that..Today I visited the salon again for a haircut, he patiently explained to me how he would do my hair even just a simple one. He is a sincere patient guy that did his job with passion and professionalism. Satisfied with his good service and decided to sign up a package with 50% promo discount.

  • Liyenne Goh
    5 years ago

    Thanks to Ken and QiQi for their friendly and warm service. Ken accepted my 5pm booking and patiently ministered to my hair restyling, coloring, highlight and treatment till 9:30 pm. I topped up for a full head base coloring and restyling and left it to Ken for colour recommendation. He took pains to ensure that the colour came out right and natural. It’s great knowing that I can always come back if I’m uncomfortable with the colour. Good Work Ken!

  • S K
    5 years ago

    Had a haircut by Stephy. She did it patiently end to end eventhough I have extermely thick hair. Worth the $12 offer voucher.
    Zero hard selling.. Stephy and another staff who did my hairwash were friendly. But another lady who prep’d me before the hair cut was very rude in handling my hair and wearing the apron. Hope the team consider and take action to not spoil the good reviews.

  • Lecreazell K
    5 years ago

    Very satisfied with my hair colour ☺️☺️

  • Walter Lee
    5 years ago

    Very professional and trendy! Recommended 5 stars

  • Xiang Ling
    5 years ago

    Love getting my hair done here. Ken does a great job with my hair!

  • Polina
    5 years ago

    Friendly and polite staff, unfortunately didn’t receive the recommendations I expected in terms of the haircut…

  • Ivy Sim
    5 years ago

    Really enjoyed doing my hair there, Winson & Anna was Super awesome! After reading the good reviews, I decided to give it a try and it’s really true that the salon offers great professional services and was very meticulous in tending my hair and scalp as I had sensitive skin. The services given was also specially tailored to suit me, no hard selling but more of recommending. Thank you for the new hair! 😊

  • sharon bahl
    5 years ago

    Very disappointed and disgusted that my Gold keratin straightening washed out in the first wash. I have had keratin treatments for 12 years and they have always lasted minimum 3 months. Complete waste of money.

  • Nilisha Virmani
    5 years ago

    Extremely bad experience – I called and fixed an appointment a week before I went and confirmed it multiple times – however when I reached they said it was for a “consult” only and if I want my hair done I wait 45 min and MAYBE someone will be available. If that wasn’t bad enough, the consult took 2 min with me standing outside the salon and the guy( ken!) just took a look at me and said no treatment is possible so pls cancel or else sign and give me a letter to say you are okay if the treatment doesn’t last!! It was completely unprofessional they did not want to service and I will not recommend this place to anyone.

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