LifeSpa - Orchard gateway

LifeSpa - Orchard gateway

218 Orchard Road Level 11, Orchard Gateway @ Emerald, Singapore 238851,
40 Reviews
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    At the cusp of Southeast Asia’s most exciting shopping belt sits LifeSpa’s three luxurious spa outlets, recognised as the ‘Best City Spa’ by Beauty Insider Spa and Beauty Award 2018.

    Our flagship spa, located on Level 11 of Orchard Gateway @ Emerald is just steps from world-renowned Orchard Road. Spread over a space of 6500 sq. ft, this plush spa is a haven of absolute tranquillity.

    Over at Carlton Hotel levels 5 and 4, LifeSpa PrestigeOne and LifeSpa PrestigeTwo, with steam rooms and 10 treatment rooms each, offer the perfect place to recharge and rejuvenate amidst the bustle of the city.

Place Category: Salon

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40 Reviews on “LifeSpa - Orchard gateway”

Overall:
  • Thomas Liu
    3 years ago

    Friendly staff, nice environment. Happy with the service

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  • Angela Tan
    3 years ago

    Regular customer since 2017. Therapist Xiao Xue is very friendly and professional. Staff at Orchard Gateway are friendly and have nice soothing environment .

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  • Jocelyn Yeo
    5 years ago

    I did the body message and had an entire private room to myself – the place had a very comfortable and luxurious feel to it plus it came with its very own sink and shower. The therapist was really skilled and really helped me to remove the knots in my body – I’ve thorughtly enjoyed myself!

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  • Jacob James
    5 years ago

    Good Customer service. Not too pushy

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  • Jan A
    5 years ago

    Had my first massage here today – quite underwhelming. Therapist had gloves ( yes….GLOVES) on while massaging me and didn’t take me seriously when I asked for a gentler massage. Front desk was chaotic , otherwise ok service. Nice ambience, good location.

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  • Chloe Le
    5 years ago

    Service was pretty good! Facilities were clean and fairly new. Came with HSBC birthday promotion. Staff was selling package to us but did not hard sell.

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  • Audrey Tan
    5 years ago

    Started my package at Amarin (Marina Mandarin) which later was bought over by Lifespa. At the end of every session they will hardsell you something, some ampuole, some special dunno what and its always in the thousands until you lose track of all the things you have signed for. Seriously!!!

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  • Jay Tee
    5 years ago

    Nice massage very polite and comfortable to be in. They didn’t hard sell too much so it’s fine.

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  • Chongbeng Chiew
    5 years ago

    Nice relaxing environment, good space and view. The services were professional..!! I had the most relaxing massage here by the Chinese staff (can’t remember her name). Muscles were loose after the treatment.
    Enjoyed my time here… at the end of the session when i came out to the lounge for tea, the sales consultants came and tried to do a bit of hard selling. wasn;t able to enjoy my tea and cookies….hmmm . would give 5 stars if there’s less pressurizing in getting a package.

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  • Ricky Koean
    5 years ago

    The place and ambiance is nice, clean and relaxing. Massage not the kind I like, the service is for you if you are looking to relax and de-stress. Personally, I prefer strong deep tissue massage. They didn’t hard sell though. Will I go back again? Maybe.

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  • Leong Kai Lin
    5 years ago

    Totally disappointed with their service. Has booked a complimentary facial service. When I’ve arrived, i was being told that it is only applicable for cardholder and is non transferrable to another party. The message was not convey over the phone booking. Ended up the session was cancelled and wasted my trip to the outlet.
    Unpleasant experience. Will never visit Lifespa again.

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  • Jojo Ong
    5 years ago

    Professional service, pleasant staff, reasonably-priced package that can be used for spa and/or facial

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  • Lu Zhan
    5 years ago

    The message itself is okay, it’s the endless sales talk after the message that’s ruin the whole experience. Also their management seems quite loose to me. If you don’t mind the sales talk then worth trying, and decide yourself. Price it standard Singapore spa price.

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  • Hwee Woon Lim
    6 years ago

    Good service and ambience. Products and price are very standard market rate. I like their energising eye treatment where the therapist will massage your eye sockets, but the skills vary among therapists for this treatment.

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  • jackson kong
    6 years ago

    Good technology, good price, expensive

    技术不错地方很好价格贵了点

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  • candice ong
    6 years ago

    Facial n massage. Friendly staff

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  • Diane Lee
    6 years ago

    on the 10/1 I brought my elder mom for facial is our first time with this beautician. However, Is not our first time here, this round we would like to try a different beautician. Before facial begins, this beautician commented my mom’s face was extremely small and thin in a mocking way, I replied her, no, mom ‘s face is not small and thin. She, still insisted is. which my mom is not. This is an insult to me and my mom. upset my elder mom alot. What has big or small face concern of her? As a beautician just do the work without commenting! I ‘am not the complain person but this really too way too much. And, her attitude is not good. Asking my mom to shift in her own way which my mom already lying down in a good position. skills is not professional as well. Facial and shoulder massage hurts my mom. When mom kept reminding her mrow gentle she showed no response. Qualities which beautician should possess are:

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  • ooi Kiat Siang
    6 years ago

    If you are a slim person without much fats or muscle, you would better opt for light or very light strength when you are there for massage. I opted for medium and didn’t expected it to be so strong. Ironically, I was stressed throughout my 60mins “De-stress body massage” and I ended up with some red marks and pains at my back. Also, body massage should be treating on the muscle or fats but my massager kept on rubbing painfully on my bones. I wouldn’t want to visit Lifespa again.

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  • William Soh
    6 years ago

    I have a trial discounted price $28 for 60mins. Nice environment, clean bed. Massage so so only.

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  • Martin Santoso
    6 years ago

    Go for the facial, it’s awesome. Not for the message.

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  • Aparna M
    6 years ago

    Great experience – the therapist was good. After the spa, you’re provided with a hot beverage. They do offer u packages to sign up but not too hard selling anything.

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  • matteo yap
    6 years ago

    Exclusive, posh, expensive w/o voucher

    Reply ↓

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