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22 Reviews on “Jean Yip - Bugis Junction (Hub)”

Overall:
  • Jenny
    5 months ago

    Thanks to Joanne again for making my hair look beautiful and also thanks her patience. I love the color she chose for me so much.

  • Rae Chew
    1 year ago

    I went for Jean Yip Hair Salon as this is a popular brand and there is a promo which comes with cut and colour. My short hair needs a revive badly and usually it is a piece of cake for many hair stylists. BUT I am not happy with the end results at JY, just trim and colour and the results is unsatisfactory and off. The skills and recommendations given is insincere and amateur. This is done by experienced hair stylist. (I have to go for a trim the next day at my hair salon nearby and the results is way much better!). Luckily I did not sign up for their package which is rather hard sell during payment. My conclusion is if you found a stylist that has customers’ best interest and decent haircut skill, stick with him/her regardless their profile.

  • Sandar Min
    1 year ago

    I recently had the pleasure of visiting Jean Yip for an aesthetic treatment, and I can’t say enough about the exceptional experience I had.

    I highly recommend Jean Yip to anyone seeking aesthetic treatments. The combination of a beautiful facility, a caring and knowledgeable staff, and outstanding results make this clinic a top choice.

    1)Meiyu

    2)Olivia

    3)Yancy

    Thank you everyone for incredibly friendly and patient. They took the time to listen to my concerns, answer my questions, and make sure I was comfortable throughout the entire process.

    My experience was nothing short of exceptional, and I can’t wait to return for future treatments. I couldn’t be happier with the results. Thank you, Jean Yip, for helping me look and feel my best!

  • kay lay
    1 year ago

    Can see the skin improvement result. nice treatment service by Yuan Ting and nice consultation by Olivia. 👍

  • Emely Zosas
    1 year ago

    My R6 Pigmentation the result is very good and the IPL hair removal underarm is also very good, no more hair growth beautician yancy . The service is excellent. Very satisfied.thanks meiyu and olivia.

  • Regine Koh
    1 year ago

    Absolutely no concept of time for customers. It has been the 3rd time that they overrun for the services. Without warning for customers about the total time required for the entire session.

  • Michelle Ng
    1 year ago

    A lot of hard selling from Olivia and other staff.

    Always trying to sell package after almost every session. Use words like “special price for student, promo only today, boss change price next time no more this price”. honestly after doing almost 30 sessions of underarm ipl, hair still grows back. waste time and waste money. just think about it if u’re gonna continue long term it’s rly a lot of money. they try to push u until u buy if not u can’t leave the room. yes it’s that bad. i felt very pressured and gave in in the end. ipl not effective at all. only chicken skin improved. don’t bother doing here. they don’t specialise in hair removal bcs it rly sucks. brazilian whitening didn’t work also.

  • Ct J
    1 year ago

    Hai Jean Yip Joanne

    Joanne is a good haircut stylists..

    Gg to Ur salon soon to have my hair cut

    My hair so stiff now as to cut it off..

    Hopefully will get a nice new haircut like the previous time i had🌞

  • Phoon Kok Pey
    1 year ago

    (Olivia and Yancy’s service is very good 👍👍👍. Recommended to try j Jean Yip. The face wash service is good.)

    Olivia and Yancy 服务很好👍👍👍。好介绍可以去j Jean Yip 试试看。洗脸服务很好。

  • Maiya S
    1 year ago

    Hey Stanley, adore the short hair cuts that you’ve offered me since 2021. Looking forward to another year of creative styling in 2023!

  • Matthew Xu
    1 year ago

    Excellent customer service from stylist Ling & Ice from Bugis outlet. Appreciate your attention to detail and always making me look and feel my best!

  • Tues Ache
    2 years ago

    Poor service, insincere communication, not recommended

    I signed up for 6 sessions of hair removal service. It has been the worst service I have ever received. During the very first visit upon appointment, I already felt the perfunctory service attitude. I waited for quite long in the room before any staff appeared. During the service, the staff tried to hard sell me a more expensive package throughout.

    I went for two times before one of my sessions was cancelling without them notifying me. Had I not asked, they would have cancelled all my sessions without notifying me. Their reason for cancellation is that, the sessions has to be conducted in consecutive months. And when I tried to rebook another session within their so-called time period on a date in 2 weeks’ time, they said no more available slots. So I asked for a refund for the remaining two sessions (excluding the one canceled by them without notifying me) as I don’t want to go for their treatment anymore given such customer service. And they rejected.

    I asked to have a look at the agreement they asked me to sign upon my first visit. Since I have a busy schedule, I requested them to send me the picture of the agreement I signed, and they blushed it off by ignoring again, and insisted that I should visit their outlet physically to take a look at it.

    Wondering what had been on that contract they showed me for less than 1 minute before asking me to sign, I went down to take a look when I finally have a bit of free time during their opening hours. And there are 21 clauses on the agreement, mostly unfair to customer when issues arise. Half setting limitation and half pushing away liabilities if anything happens. And at the signature part, they even asked for NRIC, which they actually have no right to request for such private information.

    I saw many Jean Yip outlets, and this experience at the Bugis Junction outlet disappoints me. I suggest if anyone is considering signing any packages with them, think twice. And always protect your personal information. Do not be fooled by self-advertised “good comments”.

  • ann kim chu
    2 years ago

    Love my hair curls and color only done by my trusted salon, Jean Yip

  • Charlene Teo
    2 years ago

    Got my super gloss treatment done by Jessica and hairstylist by Stanley. Super love the after results where you’ll see the difference. Very professional and friendly. Highly recommended.

  • haixing yeo
    2 years ago

    came here for facial treatment, superb customer service and gentle hands. handled my face with care by chloe and olivia.

  • Linda Leong
    2 years ago

    I always come to Jean Yip for my super gloss treatment and hair coloring . Both Jessica and Wooi are very friendly and professional. They always render their best service when I’m there! Thanks you Jessica and Wooi always make my hair so smooth and nice. Well done to both and keep up your good job!

  • JoNe Who
    2 years ago

    Delightful service and great customer experience provided by Jessica and Ah Leng at the bugis branch. I have stubborn hair and oily scalp. Jessica and Ah Leng have never found it a chore to manage my hair.

  • carol Chin
    2 years ago

    Great hairdressers Bugis Jean Yip Ling. She was a hight quality professional stylist.

    She able to understand hair type and texture, give you the best haircut for you.

    Definitely recommend to everyone.

  • Amanda Goh
    2 years ago

    Been visiting jy bugis for 2 years. My stylist Joanne is very professional. The color and hairstyle she design for me never disappoints and received compliments wherever i go. There is this supergloss treatment introduced by Jessica, this is a must do treatment as it really makes my hair silky smooth even after bleaching so many times my hair is not dry at all. Thank u my double Js (Joanne and Jessica) for always making my hair so beautiful! 🏻

  • Cindy Loh
    2 years ago

    My must go Bugis hairdressing salon. Love the way done by Jessica and Ling. They are cheerful and love to pamper me and make me gorgeous. Highly recommend. Keep it up 👍

  • Tay Wilfred
    2 years ago

    I know Wooi for many years and his service is awesome!

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