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70 Reviews on “Bio Aesthetic Medispa - Orchard”

Overall:
  • TLS
    11 months ago

    Have been going to their clinic for my treatment, Dr Yap always give excellent advice with regards to my skin concerns. The consultants, Janice and Xiao Man were welcoming and extremely friendly! I had a pleasant overall experience with the clinic!

  • Chen Xing
    4 years ago

    My teeth definitely whiter before doing the treatment.

  • Lokie's closet
    4 years ago

    Excellent service. Will come back again! ?

  • Katrina Nicole Lee
    4 years ago

    Beautiful clinic with very professional service. They clearly take great care of all of their patients and offer top grade treatments at reasonable prices. Came here for a trial and ended up signing a package with them. Not pushy at all in comparison with many other clinics I’ve been to. Would recommend to my friends and family.

  • Jenny Goh
    4 years ago

    Here for hydra peel facial. Love the service from Xiao man! Thumbs up. Highly recommended.

  • Esther Mo
    4 years ago

    They are professional and explained the details to me on the treatments.

  • Claire Young
    4 years ago

    Went for chemical peel facial a week ago, relatives are saying my skin and face look great improvement after the treatment, my therapist xiaoman is very passion and kept explaining to me what she is going to do next during the treatment. It was really a great experience and will continue with her for future treatment.

  • Janice Liu
    4 years ago

    Very professional and the staff are friendly!

  • Mike Goh
    4 years ago

    Been coming here regularly for teeth whitening. Been seeing very good results.

  • Jack Chong
    4 years ago

    great service.xiao man therapist very friendly.Explain the treament.I will recommend this therapist and for my future treatment.

  • melted sg
    4 years ago

    Can’t emphasize enough on the ambience & service rendered ! Made me felt extremely comfortable & relax. Thank you Sandra for always making me feel at home !

  • Ming kang Lai
    4 years ago

    The service was excellent.especially the Xiao man is very friendly.The teeth whitening result is perfect.

  • Min Thant Kyaw
    4 years ago

    Fantastic ambience accompanied with amazing service ! Very impressed with the result and most importantly I must say again, amazing service from the team from Bio Aesthetic , thank you Sandra , Jennifer and Dr Fin for the reassurance & comfort !

  • Wan Ting Tan
    4 years ago

    All the steps are clearly explained to me by my beautician who is meticulous and thorough in each of the steps. A very relaxing facial.

  • Amanda Culhane
    4 years ago

    I had a facial and radio therapy treatment, it was very relaxing and my skin definitely looked better after. The facialist was outstanding, really outstanding.

  • Felicia Tok
    4 years ago

    Jennifer is very helpful and Doctor Fin is very professional and friendly.

  • Briana Lau
    4 years ago

    Doctor Fin was very friendly and professional. he advice the treatment that suits me best. Jennifer was really friendly and experience. I am very satisfied with the results and service. Totally recommend here

  • Samantha zhang
    5 years ago

    Worst customer service ever, Jennifer one of the sales there is racist and yells at customers. She hard sells and misleads customers to pay for services and then applies hidden charges. The treatment also did not show any results.

  • Angel Cha
    5 years ago

    I am very happy that I decided to choose bio aesthetic for my procedure. The staff are really friendly too.
    I had intended to do a nose threadlift and consulted dr fin. As it was my first time doing any aesthetic procedure dr fin was very patient and explain to me detailedly regarding the procedure and the differences between using fillers and threadlift.

    He also answered all my queries and uncertainties. He reccomended fillers as it was my first time and my nose bridge was initially flat, as there was alot of speculations about downside of fillers, he assured me and made me felt very comfortable going with fillers instead of threadlift to achieve the desired result I want which is volumizing the bridge.

    During the procedure, he was very patient and constantly checking if I felt any discomfort or pain. The whole procedure was quick and comfortable, I did not felt any pain at all and got instantly higher nose which I’m super satisfied.

  • Glendan Ho
    5 years ago

    Cool place… met this consultant Jennifer… great recommendations tat suits my skin type ?? face now getting the water it craves so badly

  • tommy Quek
    5 years ago

    Thank you Jennifer for your recommendation! Really love the treatment and I feel so refreshing now. Highly recommended!

  • Yew Swee lim
    5 years ago

    Thank you Bio Aesthetic and Jennifer, they are keen to provide details and they gave me a personable experience, very professional. Jennifer and the aesthetician are very knowledgeable, and they recommend the right procedures. I appreciate and I wouldn’t hesitate to recommend.

  • Anson Lee
    5 years ago

    Tried their skin treatment and am very happy with the results. Improvement were noticeable not just by myself but by friends. Jennifer and her team are professional and friendly too. Highly recommended. ?

  • kai akitsuki
    5 years ago

    Went for a nose filler. Dr Fin has been very patient in explaining the pros and cons of different peocedures and the results that can be obtained. I am very satisfied with the results

  • Stephen Tham
    5 years ago

    Great experience with Bio Aesthetics. Thank you Jennifer for been so professional and recommendations. Loving their hydra peel facial. Highly recommend.

  • Khant Min Thant
    5 years ago

    Did my CO2 Laser for old acne scars, very good result and painless. Service was very pleasant and the location is nicely located. Quiet & Beautiful. Highly recommended !

  • Dennis Koh
    5 years ago

    Was introduced by my sister to this clinic and brought my wife to to repair and revived her facial complexion and texture..My wife and me was awed and thankful by their quality customer service, patience and professionalism in our doubt, impatience and enquiry. Thumb up for Jennifer Tan for her professional team advise and extra care on my wife pregnancy too..cost saving with quality products.. Definitely recommend to my loved ones and friends.. Keep it up.. ?

  • anna belle
    5 years ago

    Excellent service, Jennifer and staffs there are all sincere, approachable and very meticulous when doing pre and post treatment care and has always been helpful with my requests. Dr Fin was especially professional and friendly and he always made sure that my acne skin is well taken care of. I did their chemical peel treatment + Q switch lasers and I’ve witnessed visible improvement. Can I also say that the ambiance and their Detox tea are nice!

  • Koh M
    5 years ago

    Booked a couple treatment with my wife using her package. Was very impressed with the service and I must really commend on the environment. My view on beauty saloon has changed, didn’t know it can look so modern yet relaxing. Now I understand why she loves to come here.

    Great Team, Great Environment & Lastly, Great Experience ! Thank you !

  • Jinny Chen
    5 years ago

    I had a lot of scars on my skin before. Thanks to Bio Aesthetic Medispa-Hydrafacial Peel for making my skin smoother and brighter. If there is a problem like this one for me, I recommend this.

    之前我的皮肤很多疤印,感谢Bio Aesthetic Medispa – Hydrafacial Peel 把我的皮肤弄的比较滑,比较亮。如果有跟我一样针对的这个问题,推荐这个。

  • Boon Kwee Yeo
    5 years ago

    Teeth just got whiten after one session.

  • Debbie Sng
    5 years ago

    Great experience! Jennifer and Rachel were both very friendly and polite.

  • Ray1983ism
    5 years ago

    I had an accident recently and got a bad cut on my face.
    I had went to other clinics and i was not satisfied with the outcome. After a few initial sessions, i was pleased that my scarring was reduced drastically.
    Dr Fin, Jennifer and the team was professional and friendly. I have subsequently took up long term package with them. Am looking forward to my next visit for better skin condition!

  • Yvonne Chin
    5 years ago

    Nice ambience and professional team! Thank you Jennifer, Xiao man and Rachel for taking good care of me!

  • Happy may
    5 years ago

    Dr.Fin is very patient oriented. Recommends appropriate treatments. She is the reason why I continue with Bio Aesthetics .Jennifer is the clinic manager is very friendly & helpful in answering to my queries. No hardselling. Sandy and Racheal the therapist does a good job as well with my Q-switch and Rejuran treatment. Overall very happy with the team ?

  • Lee Les
    5 years ago

    I have a great time over there , as all the staffs working there are very helpful and they are able to explain what I’m facing , specially Jennifer Tan she is the aesthetic manger she is so helpful I love the way she handle my face. Now my face has less acne scar . She really did very well . Thank you Jennifer

  • VAK
    5 years ago

    Dr. Fin was professional, patient and attentive, the clinic was clean and comfortable, and perhaps most importantly, there was no hard-selling of services. I did not feel under pressure to purchase any services. I plan to return again soon.

  • 12071981 Sktan@gmail.com
    5 years ago

    the manager Jennifer is very detailed to explain the right treatment & upgrade the existing package to suit me. hope the treatment can improve my skin texture 🙂 Rachel and xiaoman good service ?

  • Fong Yuki
    5 years ago

    The treatment is comfortable. Customer service is very good. No hard selling. Jennifer is friendly and not pushy. Highly recommended

  • Melissa Chew
    5 years ago

    Dr fin and Jennifer was nice and caring throughout my treatment. Thank you for taking good care of me whenever I am at Bio Aesthetic! Looking forward for my next treatment with you guys!

  • hoikhee chin
    5 years ago

    Had an amazing experience at this clinic. Dr fin, Jennifer, Rachel and xiao man were really friendly and helpful in explain the details to me. Nice ambience and atmosphere was great. Felt really relaxed throughout the whole procedure. Highly recommend and will totally visit again!

  • Joeyjoey Teo
    5 years ago

    Service was excellent. I praise all the staff not only for being very professional, but also because there is a very kind way about their personalities, and that shows me that they care about customers and service.
    The whole team was organized and friendly. Thank you Dr fin and Jennifer for the advise and I am happy with the results of all your treatments.

  • Jasmine Tan
    5 years ago

    I’m so glad that I’ve visited bio aesthetic. Initially I don’t really understand what is hydra peel facial comparing to the normal facial. Thanks to Jennifer Tan the consultant and the team for their professional product explanation and patience when attending to my concerns. I would definitely recommend to my friends around me. Money well spent for this tip top services.

  • Jelena Ng
    5 years ago

    Went for chin fillers and hydra peel facial. Detailed explanation, aesthetics manager Jennifer Tan and Dr Fin ensured that their customers walk out satisfied. They advised what is best for each and every individual. And that is why recommended to my MIL and gfs. Highly recommended! Definitely money well-spent ?

  • Jenny Law
    5 years ago

    Great facial, but a little pushy with products considering they already pushed me to get a higher priced facial, and I think they overpriced me some more but I couldn’t be bothered anymore

  • Wan Teng Tan
    5 years ago

    No result and bad customer experience. They don’t hardsell but they missell. They made mistake when charging to my card but told the bank they couldn’t reach me and need the bank to call me for payment when I didn’t receive a single call from them.

  • Vet Leong
    5 years ago

    Professional service at the heart of town….

  • Audrey Ang
    5 years ago

    Did the hydrapeel facial with Xiaoman and Sandy. They were very professional and the facial was really well done. The new outlet is designed beautifully and comfortable. No hardselling and reasonable prices. Definitely recommend if you’re looking for aesthetic treatments!

  • Charmaine Choo
    5 years ago

    Went for a hydrapeel session, staff were very friendly and professional. Does not try to hard sell products. Enjoyable experience, will definitely continue coming here.

  • Lillian Aw
    5 years ago

    Excellent team of managers and therapists, friendly and personable! Very nice ambience at the new Palais Renaissance location!

  • Alvin Lim
    5 years ago

    Very professional doctor and team. Did laser treatments and chemical peel for my acne, doctor fin explained the treatment very clearly and visible results can be seen. Highly recommended!

  • shawn loh
    5 years ago

    Very professional team. Dr Fin explained in details on the different treatments for my acne scars. Great location and interior! Good job

  • Shu Mei
    5 years ago

    The ambience is very nice and posh! it gives customers a very comfortable and relaxing environment! and the therapist is very gentle and i really had enjoyed a relaxing facial there 🙂 thumbs up! highly recommend!

  • Johnny Koh
    5 years ago

    Tried the laser treatment for my acne scars and I must say I am really impressed with the results. To add on, the staffs are friendly and the environment made me felt really comfortable. Will definitely continue my treatments with them. Highly recommended !!

  • mlpb lim
    6 years ago

    Professional treatment. Friendly staffs

  • Germaine Yeoh
    6 years ago

    Overall good experience from counter staff to beautician. Laser facial was one of the kind in the market, recommend to come and try!

  • Audrey Soh
    6 years ago

    Did the laser facial here and it was really great. Sandy and kaixin were the ones that handled me at the plaza sing outlet and I felt that their service was extremely polite and respectful as compared to the normal upselling you will get in a lot of facial places. Bought another facial to try it again in a few week’s time. Can’t wait to be back 🙂

  • Chelle reluao
    6 years ago

    Sandy gave detailed information about the procedure.Cozy room treatment and well explained benefits by xaisin while shes doing the procedure.Will come back after two weeks..

  • Kavitha Selvakumar
    6 years ago

    Got to hear about Bio Aesthetics from my friend and I went to try its services. Must say it’s value for money. They are not particular abt the cup size for the fat freeze, unlike many other places where it’s a different price for different cups. Also, each area gets 1 hour treatment. Great value for money??
    The staff there are super humble n down to earth, recommending the best services for me. Sandy at the reception table, knows exactly how to serve her clients. This is why I keep returning to this place for my treatments.Anyone should not hesitate to try its services ??????

  • Joey Teo
    6 years ago

    Bio Aesthetic staffs were friendly and very knowledgeable, had my filler and botox done with Dr Fin and Jennifer service was good in all a very pleasant experience. Looking good after the treatment and I am a happy girl now. Thank you so much to Bio Aesthetic Team!

  • Sandra Koh
    7 years ago

    Did a hydrafacial and restylane skin booster treatment here. The service was enjoyable and my skin was left clean and super hydrated. Kai and Xiao man were great, thanks for the treatment! 🙂

  • Sandy Mui
    7 years ago

    very nice experience over here..no hardsales.the.prices of treatment also reasonable..the consultant and therapist also very patient and friendly..

  • Justin Chen
    7 years ago

    Laser treatment with hydra facial was good. My skin is sensitive, so the doctor recommended that I did a hydrafacial with the laser to help lighten my uneven skin tone. For great service, look for Xiao Man.

  • Daniel Navarro Lorenzo
    7 years ago

    NOT PROFESSIONAL. I had a small bump on my chest which needed to be removed. On my first visit, they told me they would be able to use a laser to get rid of it and it would be a perfect, clean and fast treatment. I was made to pay for the treatment before the start of the laser process. When I went for my first subsequent appointment, they decided to squeeze my bump by hand instead, after which they gave me a “healing” cream which was already opened. I went back 2 weeks later to have the laser treatment and 3 months later, the bump looks worse! I want my money back!!!! I am writing this because I felt that the doctor didn’t really know what he was doing and I was made to pay for something that didn’t work! I’m very disappointed with the services. If anyone has further questions, I will answer you with pleasure. Thank you.

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