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Place Category: Clinic

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47 Reviews on “SW1 Clinic - Paragon”

Overall:
  • Middy
    3 years ago

    Excellent skills and services! Highly recommended!!

  • Andrea Tan
    5 years ago

    I have just completed my third session of laser with Dr Low and I am very pleased with the results! Very difficult to get appointment with Dr Low though and I am not sure if she’s taking any more new clients but well worth the effort for me. I will be undergoing dark eye treatment next under her hands next week. I feel very comfortable with her, I really feel she will do her utmost to give me a good result and that she really cares about my concerns.

  • Jennifer Ong
    5 years ago

    I have been to several aesthetic places before but I really appreciate the professionalism and non pushy atmosphere in this place. Great facials for the newbies and many lasers four different skin issues.

  • Mari Lim
    5 years ago

    Pretty happy with my overall experience. Had a very thorough consultation with Dr Lee. I could see the results of my fillers immediately, i was told the effects of the lasers will become more apparent after a few sessions. Can’t wait!

  • GGG SSZ
    5 years ago

    Unprofessional and no sense of customer care!

    I was interested in a facial “suitable for pregnancy” that should take 6 sessions. They advised me to come for a consultation first to meet the dr.
    I did that and asked many times what it is about and to clearly explain the steps. The consultation was max 15 minutes and costed me S$90
    Following the Dr’s explanation and the assistant’s, I decided to book the package a few days later as there was nothing “new or different” than any other facial.
    Before I started the session they came up with things like “we will skip 1 step on the first part since it’s not recommended for pregnancy”, also “we will replace the mask with another one and we will use a numbing cream”. Seriously???? I came a few days for a consultation and none of this was explained furthermore the Dr insisted so many times that this is THE ideal treatment and suitable for pregnancy because it is absolutely not painful but he never said he will have to use a numbing cream and skip steps!
    I’m incredibly disappointed by their lack of professionalism in explaining procedures and cant trust them so I decided not to go ahead. They lost a potential customer and I dont recommend this place to anyone.

  • Diana Lee
    5 years ago

    Totally blown away by the service and the place here. Everything on their menu just looks awesome, I just wanted to try everything! My mum had the 24k Uplift facial and I tried their Fraxel laser. The treatment was surprisingly comfortable and the staff are so nice. Can’t wait to come back!

  • momo inc
    5 years ago

    I am usually so worried about people touching my face cos my skin is super important to me. Came here on a fren’s recommendation and had an (almost) painless laser followed by a red light treatment. really can see the difference, so thank you all for taking such good care of me, despite my multiple requests and questions 🙂

  • Allison Kwek
    5 years ago

    after going to seoul for plastic surgery and having the same done at SW1, I can say the difference is tremendous. In korea, it’s a bit of a hit and miss, and there is no extra care taken to minimise discomfort or downtime. But in singapore, i feel like i was treated like a princess, I really felt reassured and had total peace of mind that i was in the nest hands from start to finish! Thank you SW1!

  • Jasmine Lee
    5 years ago

    really grateful to the docs and nurses here who helped fix my skin a week before my wedding after a disaster at another clinic, which they did with expertise and understanding. Should have come here in the first place! Thank you so much

  • Chris Lim
    6 years ago

    One of the biggest clinics I have seen with with 30 treatment rooms and a team of aesthetic and plastic doctors for my every need. Consulted on hair loss and had their Keraclone treatment done. Was virtually painless. Excellent care!

  • Not quite my tempo
    6 years ago

    Great service. Staff is warm and friendly and the place looks great. Did a facial here and results were good. Definitely one of the better clinics I’ve visited in a while.

  • Terry Lim
    6 years ago

    Recommended by a friend and it changed the way I see clinics. Place is like a posh private club, and while seemingly buzzing with activity, you get a lot of privacy and attention from your allocated therapist and doctor. Very well run with high standards of excellence.

  • Kee Hui Lim
    6 years ago

    When I went for my appointment on as late Saturday afternoon, I found the entire paragon medical side to be empty, that is until I walked into SW1 clinic. It’s the only clinic on the entire floor that was packed with people and activity. The male doctor took his time speaking to me and gave me good advice and products. The place looks like a five star hotel lobby but the doctor and nurses was so friendly they put me at ease.

  • PS Lim
    6 years ago

    This must be one of the most under the radar clinics in Singapore. Set in the medical block of paragon, it is completely unlike any clinic I’ve ever been into. When you first step in, you are swept away by how gorgeous the place looks. Dr Lee and his staff were attentive and accommodating, in fact it doesn’t feel like a clinic at all.

  • CK Lim
    6 years ago

    I was pleasantly surprised to find I could see the doctor on a Sunday! While the entire Paragon medical suites was empty, this was the only clinic bustling with people. It’s such a convenience for people who are working. Awesome service with great attitude. There was a slight wait to pay as there were too many patients asking questions at the counter but otherwise a seamless experience. No complaints as I got served ice tea and chocolates while waiting my turn. You do get what you pay for, so if it’s quality you want, then this is the place to go.

  • rebecca choo
    6 years ago

    I would say this clinic tries the hardest at everything they do. It’s amazing the distance they go, from the attitude of the staff to the skills of the doctors. I am super impressed with their service attitude.

  • Tallelulah Chong
    6 years ago

    High standards in terms of patient care and attention to detail. I had a great cleansing facial here, their plethora of treatments are astounding. I like it that they always keep up to date and are using the latest equipment. Unfortunately new location at paragon is damn difficult to park. If you like me can only come on Saturdays, try parking at bideford which is opposite and take the link Bridge across on level 3.

  • Fatimah Siti
    6 years ago

    Great location in the heart of orchard road. I especially appreciate that I can always get a treatment on a weekday evening and even on weekends which is convenient when I fly in for a weekend. This dedication to service is unparalleled. I don’t think you can find another aesthetic clinic in Singapore more orientated to patient service. I definitely would recommend this place to my family and friends.

  • Yee Fong Chen
    6 years ago

    Have been a pt of Dr Low for over 10 years and I would trust no one else with my skin. This new clinic of hers is probably one of the best so far. Great work flow and fantastic staff. Loved their small touches like their Sapphire tea

  • Limin Loh
    6 years ago

    I love my facials here. They are probably some of the best ones I have tried. But the last time here, I wanted to add-on the Golden eye treatment to my facial but was told by the therapists that they were too packed to accommodate me. Asked me to make another appointment for it. Disappointing.

  • Catherine Lim
    6 years ago

    Had a facial laser and body treatment here before my wedding. Doctors and staff were extremely nice. I really like their skincare ranges, want to buy everything LOL! Place is huge but very comfortable. Nurse Melody took really good care of me and made me feel like a princess for a day. Thank you!

  • Bernard
    6 years ago

    Good service as expected for the price but beware they add in all sorts of beauty products at the end that are not part of the package (even though they make it sound like it is) and you are charged without knowing the price. This added $600 to my package

  • Flore Andrews
    6 years ago

    Thought this was a branch from London. But found it was actually a flagship from Singapore. Amazing service and range of treatments that borders on amazing. Staff are so sweet and accommodating and the doctors have the softest touch when administering injectables. Now I wished this was in London where I lived!!!

  • Lynette Chin
    6 years ago

    Recommended to this place for their PICO laser. Was half the price of what my plastic surgeon used to charge, and yet comes with nice perks like facials before and masks after! Was a totally new experience to the treatment I got before. Very recommended.

  • Rachel Lim
    6 years ago

    Very glad to have consulted with Dr Kenneth Lee at SW1. He was patient, kind and understanding. Not at all pushy which made me feel at ease. Really listened to my concerns. My friend who accompanied me had a consultation with their plastic surgeon at the same time! The place is seriously big with multiple doctors available. Will be embarking on my Refresh & Refine program this Friday after work!

  • Wm Lo
    6 years ago

    Personally after coming here to see Dr Low, I would go to no other place in town. She’s probably one of the nicest and most down to earth doctors I know, despite her popularity and experience.

  • Nicole Seah
    6 years ago

    Dr Lee’s threadlifts are a notch above the rest. I much prefer this new central location than his previous place. Iced tea with chocolates was a cute touch at the end. Pleased. While not a fan of pink, the place exudes class.

  • Justina Chong
    6 years ago

    Wonderful experience! Previously a pt of Dr Jonathan but was referred here. What world of difference! From their facials to their lasers, the standard is a class above the rest. Dr Kenneth Lee did a V-lift for me a week ago and my frens are asking me if I lost weight. Perfect!

  • SY Tan
    6 years ago

    Beautiful clinic. Wonderful experience. Have made appt for follow up.

  • Peter Lee
    6 years ago

    Just went for the Keramax scalp program. The only place in Singapore I know to offer medical treatments for the scalp for hair loss. Excellent service. Beautiful locale. A hidden gem on the 13th floor of paragon.

  • Pataya H
    6 years ago

    I was pleasantly surprised to be able to see a doctor and get a treatment on Sunday! This place must be the most hardworking place in Singapore. Location is central, I usually park at bideford road which connects to paragon on level 3. Also one of the very few places to offer Pico pigment and Pico smooth laser. Most clinics use the older models of lasers.

  • Tk Siew
    6 years ago

    Great experience with the team of doctors and staff who patiently explained to me all the post treatment instructions step by step, and even emailed me a video to watch on how to care for my skin post treatment. Will definitely recommend to my friends

  • Hammy CHen
    6 years ago

    Thanks to the medical team, i love my lips

  • Crystal Choo
    7 years ago

    All the doctors previously from The Sloane Clinic are here, I had to search high and low for them but I was so glad to have found them! Exacting service standards aside, I love their extended menu of spa facials especially O2 blush. Thanks for the glow!

  • Su-ann Tay
    7 years ago

    SW1 skin care and facials are the best! Kudos to Dr Kenneth Lee for his meticulous care as always. Love, love, love my oxygen blush facial. Thanks Gigi for the great care today!

  • Adeline Tan
    7 years ago

    Wonderful doctors. Thank you to Dr Chua and Dr Lee for taking care of my daughter and myself. Our complexions would never be the same without the both of you!

  • chiling Wei
    7 years ago

    Had such difficulty locating Dr Low from The Sloane Clinic till I screamed at the nurses at the old place that was taken over by some new China group. So glad I found them at their spanking pink joint! Tried their Baby skin program yesterday and already today my skin looked photoshopped! Also love their new stem cell add-on Pearl Eclat. Great!

  • Michelle Tan
    7 years ago

    Referred here from The wellness suite. Was excited to find out that these are the founding doctors from Sloane clinic. Was glad to have upgraded my laser to their latest program, really could see the difference in results after a few days. The doctors and staff are all very nice and attentive, the clinic is so big yet felt so cosy and classy. It’s the first clinic that I have been to that’s so pink but it really felt right after a while. Bought their Unicorn Tears essence and it is the best product ever!

  • babes nadia
    7 years ago

    Best lasers and medical facials in town! Made an appt for a laser treatment, doctor and team were absolutely awesome. Seamless experience in a top class establishment.

  • gui ying li
    7 years ago

    The usual good service of The Sloane Clinic I used to visit, if not better. I like the new consultation room concept. Tried 24k Uplift facial, highly recommended.

  • Faye Lim
    7 years ago

    One word WOW! you have to go to the clinic to new blown away by it. It isn’t just the ambience and the design, it’s the service, the staff etc. Chanel recommended me their Exilis body Magic and I must say I have no regrets so far!!!

  • Mary Tan
    7 years ago

    I cannot imagine why anyone would visit any other clinic after coming here. This is such a gem of a place! Thank you Dr Kenneth Lee for his patient advice and meticulous care. I would not trust anyone else’s hands. Try their CHAI skincare products infused with gold, it’s worth it!

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