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10 Reviews on “SPIQ HAIR BASE Japanese Hair Salon”

Overall:
  • Chen
    3 weeks ago

    In response to the reply from SPIQ on 29th May:
    ———————————————————————————–
    First of all, indeed I am in agreement with a haircut with less thinning than usual, but I am NOT in agreement with a rushed haircut without effort and design.

    After Misami have finished the haircut (within 40 mins for washing, cutting, blowing), she did some simple styling and back then I didn’t realised that the fringe in front cannot be either tied up or pinned up. It was at such an awkward length that no any experienced hairstylist would have done.

    I only find that out when I return home after washing the next day, this hairstyle have caused so much inconvenience during my daily life. I am shocked that in Whatsapp she have clearly mentioned that the short time for the whole service was NOT because of next client being early, and now here she is saying otherwise.

    FYR the next client came as early as around 1:30ish in the afternoon when I’m merely halfway through the haircut. For a standard chest length haircut + wash and blow, a professional hair stylist should at least allocate 1 hr for the appointment, your next client was 30 minutes early for her appointment that’s her issue, not mine and you should not cut down on my appointment time just because you don’t want her to wait.

    I have clearly mentioned that I was late because of taking care of baby and the salon shows no sympathy in the reply below. I have also expressed my apology for being late for 10 minutes on that day. If you have a next client/appointment and you think this 10 minute will affect the quality / effort you put into your current appt, then be honest and inform the current client. We can either fix next appt or find another solution, but not by rushing your way through as that is very unprofessional.

    If this is how you treat a return customer who have been visiting your salon for 3+ years, so be it. Not sure how you are gonna retain customer by putting on the blame on others without reflecting about your own actions.
    ———————————————————————————–
    I’ve had my hair done at this salon many times. I used to always get my hair cut by a Malaysian stylist named May, but after she returned to Malaysia, the salon suggested another stylist called Misami. My previous experiences with her were generally okay.

    I had a 1:00 PM appointment on Thursday, but due to taking care of baby, I arrived 10 minutes late and got to the salon at 1:10. From washing to cutting to blow-drying, the whole process only took 40 minutes. She mentioned that I might experience postpartum hair loss, so she didn’t add too many layers to my hair.

    However, after I got home, I realized that the haircut lacked any real style or design. Overall, it felt like she didn’t put much effort into it and was quite perfunctory. After so many years of coming to this salon, I’ll most likely stop going from now on. It was really disappointing.

  • Bee Huay
    1 month ago

    Want to thank SHINYA SAN for his amazing job on my hair! Not exaggerating but he’s a magician. The straightening and perming were done with such skill and care—I left the salon looking 10 years younger! SHINYA san is very gentle and meticulous and really enjoys my hair pampering session there. Thank you for the best Mother’s Day gift SHINYA san

  • 大山和子
    2 months ago

    In charge, Shinya.
    I am always very satisfied with the accurate response even to vague requests. In addition to providing detailed explanations, they will also carefully cut and straighten your hair.
    He is very personable and easy to talk to, creating a comfortable atmosphere even during long treatments.
    Thank you as always.
    We hope to see you again next time!

  • M L
    2 months ago

    I’m really happy with how silky smooth and frizz-free my hair is now—no more bad hair days! I’ve had naturally curly, frizzy hair and Singapore’s humid weather only makes it worse. Soft rebonding has always helped, but I was hesitant to do it again because my hair is thin and fine, and, well, I’m getting older—haha. I was worried it might end up looking too flat.

    After doing a lot of research, I decided to book an appointment with Shinya at SPIQ. He was incredibly professional, polite, and patient throughout the entire process. Since the ends of my hair were already straight and a bit dry, and the new growth was frizzy, he recommended doing a partial premium straightening focused only on the roots. He also suggested a low-maintenance hairstyle that suits my busy lifestyle—super thoughtful!

    What I really appreciated was how he explained every step and every product he was using on my hair. That kind of transparency really builds trust.

    Overall, I loved the salon’s atmosphere and was impressed by the professionalism. If you’re thinking about hair straightening, I highly recommend going to Shinya.

    *No hidden charges—he quoted the price upfront, and that’s exactly what I paid.

  • Eunice Goh
    3 months ago

    I was looking for a new hairdresser and was very happy with the outcome. It made my daily hair management so much easier.

    Had a pleasant first encounter with Shinya-san. An attentive, patient stylist who takes great pride in his craft. Even when I had some minor feedback, Shinya-san was responsible and kind to help address them without delay. True quality service.

    I look forward to being back again soon.

  • Zoe Zoe
    4 months ago

    I recently visited SPIQ Hair Salon for the first time to get my hair rebonded by Mashi, and I couldn’t be more impressed. Mashi is an experienced, dedicated, and meticulous professional who took the time to explain each step of the process, from start to finish. He also gave me detailed instructions on how to properly care for my hair afterward, which I truly appreciated.

    One thing that sets SPIQ Hair Salon apart is their commitment to customer satisfaction. Unlike other salons where you might have to wait while the staff serves multiple clients at once, SPIQ ensures that you have their full attention. You need to book an appointment in advance, which guarantees that they dedicate their time solely to you. For example, when I arrived, Machi took exactly 5 minutes to start the treatment, and he didn’t keep me waiting while attending to other customers. He washed and blow-dried my hair right away, ensuring I felt valued and prioritized throughout the entire visit.

    Most importantly, the results of my rebonding have been fantastic. Typically, after getting a rebonding treatment at other salons, my hair would return to its natural texture in just a couple of days. However, five days later, my hair is still perfectly straight and smooth—much longer-lasting than I’ve experienced before. Mashi truly has a great skill set when it comes to hair rebonding, and I’m confident I’ve found my go-to salon. I’ll definitely be returning to SPIQ Hair Salon when my hair starts to wave again. It’s rare to find such a dedicated and professional team, and I’m thrilled to have discovered this hidden gem!

  • Ting Zi
    4 months ago

    I got my hair done by Shinya-san and I absolutely loved how it turned out! I initially requested hair straightening but he kindly explained to me the negative effects it will have on my hair, since it has already been bleached before.

    So I opted for hair treatment + haircut instead! Shinya-san makes sure that I’m comfortable before proceeding, and he is very sweet and kind. My hair is super soft and stylish now!

    Unlike other salons, no hardselling is involved. I’m very thankful for it! This salon is my new favourite and it will be my go-to. I hope to come again next month ٩( ᐛ )و

    ありがとう!! From Ivy

  • Allie M
    5 months ago

    This is my first time doing premium straightening at SPIQ hair salon and I’m impressed with Shinya San’s amazing skills. I felt very assured under his care as he was meticulous and took care of the damaged part of my hair during the treatment – the result was lovely & smooth hair! He also gave me good advice on proper hair care.

    Much appreciated for the great service, Shinya San! ありがとう!

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