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69 Reviews on “SkinLab The Medical Spa - Plaza Singapura”

Overall:
  • Ashley Khor
    5 years ago

    I had a voucher to try out Skinlab’s facial and enjoyed my experience and decided to sign onto a package membership. The ambiance is clean and very comfortable. Penny and Yami are knowledgeable and caring therapists and consultants who provide great service and advice without being too pushy. My skin has definitely improved in the last 6 months with regular visits every 4-6 weeks

  • Faith Ham
    5 years ago

    Penny at Plaza Sing outlet is very skilful, and experienced therapist. friendly and patiently explaining the steps.

    The products she introduced to target my skin Intense Hydrating H.A. It really helps to moisturise my skin.

    She also let me try Day Protect Gel Tinted after my facial.

    Highly professional!

  • Rae Ong
    5 years ago

    I visited the outlet at plaza sing and Elaine is my therapist. It was a comfortable experience with her. She is friendly and knowledgeable. Able to answer all the queries that i have regarding e treatments

  • Aeron Yeo
    5 years ago

    Have been with SkinLab for a few years and every visit/experience has been good. Recommend Ginii as the go-to therapist, providing great care and service! Treatments that I do here include IPL and facial. The IPL can be done even for guys with too much facial hair and resulting in ingrown, as per my issue. As I have acne, the medical peel facial is the best to see improved skin condition and lesser breakouts. Also, best to make a reservation in advanced as they are always mostly fully booked.

  • Sheila Sim
    5 years ago

    The service here at Plaza Singapura branch is great. Elaine is very friendly, detailed and gentle with the facial and massages. She constantly gives advice on maintaining good skin as well.

  • alvin chua
    5 years ago

    Did medical peel & aloe vera treatment at plaza singapura with penny & yami.

    Overall, i find that the session is very enriching whereby penny will let you know in detail what you are in for and what does this treatment do for you.

    They will monitor your condition and advise you on the various treatment thats suitable for your skin.

    All in all i’m very satisfied with the time spend here in skinlab.

  • Rachel Lee
    5 years ago

    Nice customer service and very accommodating to my skin needs. Doesn’t hard sell and always recommend something that I need for my skin condition. I recommend people who have skin problem to give this a try 🙂

  • jiawen peng
    5 years ago

    Good place for facial. No hardsale, the sale Yami patient and kind. Elaine is skillful and gentle. Have a pleasant experience at SkinLab.

  • Jeanette Ong
    5 years ago

    The whole experience was really good with therapist Regine and consultant Yami. Facial was great!

  • Sylc
    5 years ago

    I like the services and their recommendations improved my skin. I am doing the medical peel treatment and my acne has reduced after a few treatments. Yami and Regine have treated my skin very gently and they are very friendly as well.

  • Cheryl Chia
    5 years ago

    Have been with skinlab for more than 1 year. Staff here like Penny and Yami are professional and friendly. Facials have been done by Penny and my skin has improved a lot since then.

  • Lav Love
    5 years ago

    My therapist Regine she did a great job and very professional. Sharo the manager explained on the package details, however not hard selling. Overall very satisfied on their service! Will recommend to friends.

  • heng jiayu
    5 years ago

    Penny is friendly and professional. The results of facial is great.

  • Joseph Teng
    5 years ago

    Pleasant experience for the first time. Regine is very friendly and professional. The facial experience is very good.

  • GeCk NgOh Chan
    5 years ago

    The Omega light treatment was fabulous and light up my skin. Treatment done by kris and yani were good!

  • GK AI
    5 years ago

    Regine: Awesome service at skin lab. Had an enjoyable experience and satisfactory service

  • Janice Chen
    5 years ago

    Come with my friend to skinlab for facial, facial is good, try the new therapy, Omega Light Clarifying Face Therapy, recommended by Regine. It is quite good and suitable for my current skin. As I have dry skin, this therapy, using red light (Rejuvenate), help enhances blood circulation for skin cell renewal and firm up skin.

  • Joanne Lim
    5 years ago

    Great experience with every visit. Have been with them for 1 year and has never fail me with excellent & friendly service. Therapist are professional and good. They will customize the facial based on your face condition. Strongly recommend to have your facial with them.

  • Lynn Teo
    5 years ago

    Great experience with every visit, they never failed to provide a excellent and friendly service. They shower limitless care for me and my skin condition.

    Service receive is very comfortable unlike other beauty clinic, I can express my thoughts and they take into consideration as well. Beauty advice given after each session to help me better improve my skin for day to day routine.

    Great shout out to my consultant, Yami, friend and likeable approach make me feel like home. Another shoutout to my beauty therapist Regina, excellent set of skills. Very soft hand of hers, and constant checking on me. Every steps during my session she will explain clearly what is being used and what is it for.

    Overall a huge thumbs-up for this 2 ladies and the team in Plaza Sing. Thank you for such blissful experience ??

  • Laila
    5 years ago

    Ive always had great spa experience at Skinlab. Have been to theirvarious outlets and all the therapists are experienced, friendly and kind.

  • Ellen Lee
    5 years ago

    Jing Hui is an excellent therapist. She has been very attentive and providing me with her good service. Importantly a repeated customer! 🙂

  • Anna Alexis
    5 years ago

    It was a Great Experience and Kris was Good at Therapist…

  • Wenjun Zhang
    5 years ago

    I’m a regular customer of Skinlab, have followed my therapist Penny from Bishan branch to Plaza Sing branch. She’s cheerful, professional and passionate about her work. The service is good and I like the products too! Recommend to try out 🙂

  • Ruth Tay
    5 years ago

    Have been with Skinlab for quite a few years, and have stuck with it because of the fantastic service, treatment skills and ambience.

  • Aaron Baltazar
    5 years ago

    The therapist pauline and cheryl are very good and very direct with appropriate approach towards their service will recommend their service to anyone !

  • Wan Wei Soh
    5 years ago

    Thank you Regine for the professional service! It was nice to have clean pores again 🙂

  • Chrislint Tan
    5 years ago

    Enjoying the sessions at Skinlab, Regine has always been attentive and gentle starting the sessions with head massage and lavender smell, I often go for the facial sessions feeling tired and stressed but leave the place feeling all relaxed and better. They were able recommend the suitable facial for the session according to my skin.
    Yami the consultant has also spent time to explain the different kind of treatments and packages with no pressure. Great service standards!

  • Jane Ng
    5 years ago

    My therapist is Regine and Yami, they are very family and with good hands I enjoy my facial a lot !!

  • Calvin K
    5 years ago

    Really happy with the result and condition of my face after just 6 sessions. Dr Gabriel and his team of therapists were professional and extremely detailed during every treatment.

  • karen lim
    5 years ago

    Penny is a very good therapist, she explained some products that is suitable for me, although I have not purchased any product from her yet, and she also teach me how to take care my own skin.

  • shirley Wu
    5 years ago

    I have been doing facial in Skinlab Plaza Singapura for more than 3 years. All the consultants and therapists are very nice, they will introduce products to me but not force- selling. They are caring, polite and kind. Special thanks to my desihnated Therapist – Ms. Aurore Lai, you are the best ! Also Yami, a consultant with cheerful smiles always.

  • Leelian Gui
    5 years ago

    It’s a pleasant experience here for the 1st time. Elaine is very detailed and thorough w the extraction and service. She explained clearly and not pushy at all. Product used are good too. Will recommend to those w any skin problem.

  • Elix
    5 years ago

    Have been going to the skinlab this year and have seen good results with the facial treatments! My congestion issue has improved significantly since I started the medical peel treatment. My beautician, Penny, is friendly and skilful and will always recommend the appropriate treatment each time. Looking forward to try out more new facial treatments in future.

  • belinda lim
    5 years ago

    Jing hui and Yami have provided very good service. Had a very relaxing facial at skinlab

  • Zhiying Isabel Lim
    5 years ago

    My skin condition has improved a lot since I came to skinlab plaza sing. All the therapists and service staff are professional and friendly.

  • Peihsien Goh
    5 years ago

    Did my facial there and service was great. The facial lady, Pammy introduced me Oxy-firming eye treatment which was very effective for my dark circles. Her massage skills were also awesome which were stress relieving and relaxing. Will definitely go again.

  • Marion Yong
    5 years ago

    First time here but had a good experience!
    Aurore was very gentle and careful. There were certain parts of the extraction that hurt a little but she took extra care to lessen the pain. She’s was very nice and friendly and made the whole experience an enjoyable one.

    Jeannie was also very patient in explaining the process of the facial. I could opt between a aloe hydration treatment and a peel. After hearing my skin condition and upcoming social event, she made the expert recommendation to go for the hydration treatment!

    Will definitely recommend SkinLab! ??

  • Ethel Phang
    5 years ago

    Was recommended to Skinlab due to pretty severe adult acne issues and have since gotten much better under their chemical peel facial, free doctor’s consultation and medication. Penny my beautician is also extremely conscientious in extraction and i am confident that my condition will continue to improve under her care.

  • Francis Ng
    5 years ago

    Great Experience!
    Very happy really enjoy Aurore’s facial service and shoulder massage.
    Will return for more!???

  • James Wong
    5 years ago

    Have been with SkinLab for the past couple years, enjoying their consistently high level of service and treatment. This is something that is hard to find amongst the various other beauty spas in Singapore.

  • patricia lim
    5 years ago

    My favourite place for facial!

  • elsy Lee
    5 years ago

    Penny and Sharo are very nice and patient in explaining various functions of different facial packages. Thanks

  • Mich zhang
    5 years ago

    it’s a life changing experience with Dr Wong, i did thousands of research and was very reluctant to do anything on my face before meeting him, but his honest opinion and professional explanation has made me a different person. if you still have doubts about Aesthetics, come and see him, you will know what i mean!

  • Brian Cheong
    5 years ago

    Always a pleasure visiting Dr Gabriel Wong and his team at SkinLab. Expert advice and explanation, and excellent, precise skills targeted for what you really need. Dr Gabriel is extremely patient, and with a great sense of humour as well, which puts me at ease. Highly recommended for anyone who wants the fine-tuning that is natural and easy!

  • Elsie Teng
    5 years ago

    Dr. Gabriel Wong and his team never fail to impress me. Each visit is a pleasant experience. Dr. Wong makes a keen effort to understand my concerns before suggesting the treatment options. He is attentive, has a keen eye for beauty and an amazing ability to put his patients at ease. The results of the treatments has exceed all my expectations. Needless to say, I will return again.

  • Justyne Chua
    5 years ago

    Very friendly and helpful staff who are genuinely concerned about helping you improve your skin.

  • Y Wong
    5 years ago

    Thoroughly enjoyed my facial treatment here. Staff were professional and not pushy at all, only recommended suitable treatments for my acne prone skin. Highly recommend consultant Sharo and therapist Aurore who took such good care of my skin. Thanks!

  • Penny Tan
    5 years ago

    Staffs are friendly and approachable. I had my best experience at skinlab plaza Singapura. Most favourite is their I2PL which make my face be the brighter tone. Will support them again???

  • mayy puan
    5 years ago

    I have been here for 3 years. My beautician is Ginni. I will wash my face every time according to my skin. Professional extraction is not painful, not red and clean. Violet’s follow service make sure every month will let me report and Dr Wong is A very skilled and skilled doctor is very satisfied with the team that he has done for me. I will continue to support the team.

    在这里3年了 我的美容师是Ginni 每次都会依照我的当天皮肤来给我洗脸专业extraction不痛也不红又干净 Violet 的follow service make sure 每个月都会让我报到 还有Dr Wong 是一位很细心skillful doctor非常满意他为我做的filler chin一直保持进步的团队 我会支持下去

  • Sharo Lee
    5 years ago

    All of my visits to SkinLab has been very relaxing, the staff are very professional and friendly made me feel very comfortable. I have noticed significant improvements on my skin after a few sessions of treatment.Highly recommend!

  • Yahui Yang
    5 years ago

    Visited to remove my freckles as I’m really fair and get freckles very easily. Also had a facial treatment as well as botox here, all I can say is that they aren’t pushy and they provide excellent service! Dr Gabriel is affable and ensures that you understand the procedures etc before he administers the injections. Definitely my choice for aesthetic clinics! 😀

  • MW Yim
    5 years ago

    Based on my experiences here, Dr Gabriel is definitely the primary reason why SkinLab at PS stands out from the rest! He treats you professionally like a client but chats with you like a friend! I felt at ease in his capable hands and warm personality. Always walked out happier after each visit. Can’t recommend this clinic enough!

  • LEX TAN
    5 years ago

    Dr Gabriel and his team at SkinLab have been very professional and have always taken care of me from the beginning. Dr Gabriel was able to highlight the issues i had on the wrinkles on the forehead and reccomended treatments that were sustainable and highly effective.

    Thank you for the great service and accomodating to my appointments!

  • Christina Sow
    5 years ago

    5 stars because I love how friendly are their staffs and Dr Gabriel never failed to impress me with his skills! ????

  • chad han
    5 years ago

    Absolutely recommend Skin lab especially Dr Gabriel!! Unlike other clinics, I feel that I’m not coerced into treatments that I don’t need/want. ??

  • Eddee Peh
    5 years ago

    I had a great experience with Dr Gabriel. He was professional and friendly. I had a few sun spots on my face due to prolonged sun exposure and after a few laser sessions with Dr Gab my skin has improved tremendously. Highly recommend Dr Gabriel’s services!

  • Sue Han Lim
    6 years ago

    Love the service at this clinic. The staff are really warm and friendly. The staff take their job seriously when cleansing face etc. I also love the clean and modern decor of the place.

    I love Dr Gabriel too. He’s affable and makes you feel comfortable talking to him.

  • Esther Tan
    6 years ago

    TERRIBLE Service! Please train your staff how to provide good service to customer!

  • Eugene Tan
    6 years ago

    Service has been consistent when I arrive once a month for my facial. The therapist, even if I don’t get my regular one, will go through the same steps to clean and care for my face. What I like is how they will analyze the condition of your face before recommending the treatment that will best suit you. Have been with them for over 4 years and happy with their service.

  • Ribbon H.
    6 years ago

    Absolutely hate the pushy attitude of the staff! Signed package already and still asking u to upgrade each session every single time! Showed unhappiness and unwillingness to give u the service u deserve! I paid $300+ / facial session already and still I have to upgrade before I get decent and relaxing facial session?

    Will not be renewing after current package ends.

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