• polish the nails room waterway point

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Place Category: Salon

22 Reviews on “Polish The Nails Room - Waterway Point”

  • Katherine
    6 months ago

    What a bad manicure experience in this shop, i the manicure artist was like in a hurry, keep checking on her watch when doing my nails, 1) please don’t accept customer if you are in a hurry or rush for next customer.
    2) She didn’t even want to understand the design i was expecting, didn’t even communicate with me what i want, instead just told me add $10 , add $20 just for the little glittering on top. Ended up the design turned out not what i was expecting, we agreed to remove & redo. Second time, she didn’t check with me what that the effect i wanted again, while I thought it was still in the processing, she applied the last coating already, is the design which i need to top up $20 with no difference from the first time.
    The worst manicure artist i have ever met!
    3) For the Boss, please look, need to top up $20 just for the glittering like that ??

  • junior hann
    10 months ago

    How this company will earn or have good sales when you don’t even approach customer standing outside when they look keen to do their nails at your shop. Staff was so free , they know we were standing outside waiting but nobody wiling to approach us.please have your employees train.

  • Prathika
    11 months ago

    Good experience always.

  • Ziding Lee
    11 months ago

    Great service and space !

  • Dave Soh
    1 year ago

    Worst service given….nail not neatly cut/trim and later offered Spa for half legs for $6 extra but just go thru motion not even any leg massage at all….corner of big toe nail is obviously not done well…very disappointed with the service of nail tech….although my wify nail tech was nice and meticulous….guess you need to get the right nail tech? Or is it I’m a guy hence they just anyhow do the job?

  • I Heart
    1 year ago

    Had my pedicure done today and the result was horrid. It looked like it was done by a kid. Showed the lady who did it (who seemed very unfriendly and irritated during the whole time she was doing my nails) and she just told me that is because i have chosen colorless. She didn’tp even offer to redo it. Worst $98 spent and will bo come back to this outlet ever.

  • Anne Weerapass
    1 year ago

    Good comfortable chairs. Experienced staff who work fast. A bit pricey compared to smaller shops at heartlands but I guess it’s a mall so therefore the higher prices.

  • Pheck Shwan Low
    1 year ago

    Oh my god ! The staff here can feel that they are not happy !! They are not warm ! Not friendly ! Very unapproachable !! What had happened ? I spent money and yet did not enjoy at all !! The whole process the atmosphere was very tense !! Definitely will NOT go back again !!

  • Chiawlin Heng
    1 year ago

    staff are polite, no hard selling package like other shop, recommended

  • cheese boy
    2 years ago

    Very skilled nail tech (with the bangs)! I did a walk-in appointment and got their classic manicure + nail art combo. The nail tech was so meticulous!! Such a shame I didn’t catch her name, because unfortunately I don’t speak Chinese, but I’m in love with her work! I could tell how much care was put into every step of the manicure, and it was almost 2h before we were done. My nails were pretty rough-looking coming in, with hangnails and skin peeling off the sides, but she gave so much attention to my fingers. Truly deserving of the word spa… Would recommend to people who are willing to spend a pretty penny to get their nails transformed!!

  • PJ
    2 years ago

    During manicure session

    My manicurist can’t draw (it’s ok, then we can stick accessories). But, she also barely stick those accessories well and have a very bad temper when I’m trying to give comment on my nail art (she seems like cannot follow the sample I’ve show her earlier).

    After sales service

    My gel nails (nails that without any accessories on it) peel off after 4 days and i went back to the shop but unfortunately they are still close for CNY and they will be resume for business exactly 1 week time after my manicure session. When i find another day to come back to the shop, the manicurist said that it was too many days passes since my manicure session, so she will not fix them. So, after the gel peel off and next the nails is broke, i will be ENJOYING my CNY with the ruined nails.

  • Zi Yan
    2 years ago

    Very responsible group….

  • Avilasha Uma
    2 years ago

    Price was reasonable and service was great! Loved the ambience.

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