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44 Reviews on “Shakura Pigmentation Beauty - Tampines 1”

Overall:
  • San Lim
    12 months ago

    My skin always feel refreshed after my facial. Great service from my consultant Elaine. All the staff are friendly and pleasant.

  • Mdm Lim
    1 year ago

    Left photo done on 8 Aug by another salon. No scarring bruises
    Right photo done by Shakura, blood, bruises, scarring.
    Shakura compensation?
    $48 refund and $30 grab for travelling from tampines to jurong east.
    If this happens to your mum, she must be a beggar for receiving such compensation!

  • Mdm Lim
    1 year ago

    Decides to use another account as my original feedback and photos hidden from google. But both are hidden. This is how facts are covered up. Now, I have to seek repair damage from other salons for their bad service that has caused my skin with more pigmentation. No wonder is called Shakura Pigmentation

  • Wy
    2 years ago

    Great experience in Shakura, my consultant weishi very professional and friendly. Been with her almost a year and I can see my skin improved ?. Would highly recommend her to everyone??

  • Shirley
    2 years ago

    I m very disappointed with the treatments. The therapist try to juggle multiple customers at one time slot and do not remember the needs of the customers even after a year of treatments. They simply rush thru the clean up n put mask on Yr face then leave u alone. My pigments didn’t improve. I stuck cos I have signed up a package.

  • Anne
    2 years ago

    CS staff are super unfriendly, inflexible and cold. I wouldn’t recommend this outlet.

  • Joan
    3 years ago

    Menard is my beautician n her commitment to customer services provided to me is highly appreciated.
    Thank you for the attention n the professional manner in resolving issues. Well done! Joan (9/4/2022)

  • Judy Tay
    3 years ago

    I am glad I chose Shakura for my facial treatments. I got my treatment done at the Jurong Point outlet last week, and I fell in love with their service and care. They are true experts and understand what a customer really needs. They were genuine in suggesting solutions to me. No foul play, no fake commitments. Everything was crystal clear.
    If I talk about my visit, I was warmly welcomed by the Shakura staff. Let me reiterate that their approach is very customer-centric, and the care and attention is very genuine. You’ll experience it from the first visit, not just in their mannerisms, but in their impressive treatments too. I get daily compliments for the apparent glow on my skin, which makes me blush! They have customized skincare solutions for customers facing pigmentation concerns/skin trouble.
    I have nothing but thanks and absolutely no complaints for the team at Shakura. I would love to visit your guys again for your services. My special thanks to Felicia for her valuable suggestions and consultation. You’re a true champ.

  • Eileen kwok
    3 years ago

    The facial is very good. Kelly has always given good service & explain in details condition of skin. Double thumbs up.

  • Happy Lee
    4 years ago

    Karen and Menard are very patient, professionally and knowledgeable.
    They always know my skin condition and able to give me advise, Karen and Menard facial skills are excellent. Every time I finish my facial. My face look fresh, radiance and brighten. Thank you Karen and Menard. Thank you Shakura

  • hby
    4 years ago

    Friendly consultant and good services

  • Cherine Ng
    4 years ago

    Fantastic service as always! My skin condition has improved tremendously over the years thanks to Menard and her team. Love the experience here everytime!

  • aisya bahrin
    4 years ago

    Love the flexibility of my package as it allows my treatment to vary according to my skin needs. Came in with very irritated skin today and had the oxygen facial. Skin felt and looked much better after the session. Thanks to my consultant Menard for her recommendation. Always appreciate her professionalism.

  • Jane Wee
    4 years ago

    Menard, Consultant very good service.. Staff very welcoming.
    Ambience n environment very clean n bright..
    Team wok is good n very accommodating.
    Thank you. ???????

  • Min Li Ng
    4 years ago

    My consultant is giny , I’ve been with her since my day 1 at shakura. She is very detail and friendly . I see visible result on my pigmentation .

  • Nicholas Lee
    4 years ago

    Been a regular here for years. Giny’s a really friendly and skilled consultant and her attention to detail has really improved my condition ?? definitely recommend

  • Aun Chiew Neoh
    4 years ago

    Customer service is great and friendly consultants like Karen and Meena. However product effectiveness is below expectation, even more than 5 years of treatments.
    In short, I am happy with the service from the staff at Tampines but see no sincerie offer fr the management team to help client like me to convert existing package to a better treatment package.
    Overall 3 stars for Shakura due to poor result fr the treatment/ products.

  • Jovan Wong
    4 years ago

    Good treatment good environment

  • Ryan Wee
    4 years ago

    My consultant Jean is very professional in her jobs, she’s Very detailed and nice. The customer service is very polite and friendly. They remembered customers name and greet us in a nice way. thank you for the wonderful service from Tampines outlet staff.

  • Steven Sia Chin Siong
    4 years ago

    I have been patronising Shakura for past 3 years and I am very satisfied with their service.

    Whenever my appoint is approaching, I often will always recieved text message to confirm my appointment.

    Whenever I visit the outlet, I was often greet by the friendly front desk. Thereafter I was been brought into the treatment room in a very short time. As soon as the treatment start, I felt that the beauty consultant is very professional in handling my case. My assigned beauty consultant had also provided me with update on the condition on my skin.

    I am very satisfied with the Tampines 1 outlet service.

  • Goh Joanna
    4 years ago

    I am a long time customer at Shakira. The service team is all very friendly and helpful. They will tend to ur needs very professionally and also recommends accordingly. I always enjoy my experience at Tampines One branch and had became good friends with some of them too.

  • Danny Lai
    4 years ago

    Tampines 1 provides good services and the Customer Services is friendly and helpful. The consultant is knowledgeable and offered great solutions to solve my problem. With Shakura for more than 3 years, the consultant are all professionally trained and always personalize solutions to every individual.

  • Grace Maramba
    4 years ago

    Menard is very experience, if would continue the treatment i wish she will continue het service yo me….i like the ambience..they are very friendly..

  • Sandra Brampy
    4 years ago

    Consultant Menard was exceptionally professional and skilful. Thank you.

  • Yoke Eng Jane Ng
    4 years ago

    As usual, Karen displayed her experienced skills in a very pleasant manner. Besides, i really enjoyed her massage on the shoulders, face and eyes. Well done! Keep up the good work.
    The reception staff are also pleasant.

  • Lydia Seet
    4 years ago

    Have been with shakura since 2017, I’m happy with my consultant Menard and Karen service. Thank you Tampines outlet staff for the good service provided.

  • Stephanie Lim
    4 years ago

    Clean environment, decent facial. However, they are charging for $400+ a session for pigmentation facials which is pretty steep. Not for me, but probably suitable for someone else who can afford it.

  • Zahara Hashim
    4 years ago

    Happy with the service from my consultant Chris . She take are of my skin very well . Very comfortable with her .

  • abirami ramakrishnan
    4 years ago

    Had a great rejuvenating session with Shakura,Tampines. My consultant Chris is totally professional and handled the entire session well. Definitely recommend Shakura’s 10x sessions!!!

  • Kum Huiting
    4 years ago

    Chris has been with me for about 2 years. Her techniques are very comfortable and she gives timely feedback on how to maintain my skin youthful. Rather costly but worth the experience

  • Nur Mira Nazura
    4 years ago

    I’ve been with Shakura for almost 4 years now and it has been really great. I’ve seen a lot of improvement with my skin and I would love to thank Crystal for it. She’s been taking real good care of my skin and knows what’s best for it. She recommends treatments that only suits my skin and nothing more. She’s friendly and easy to talk to and always understanding. Most of the staffs that I met here before are welcoming too. Thank you!

  • Jamaliah Salleh
    4 years ago

    Cyristal is a cheerful personality. She has done great job attend to me for few years. All the best for your new posting.

  • Agnes Tang
    4 years ago

    Have been with Shakura at Tampines One for many years. The staff are friendly and greet you with a cheerful smile every visit. My skin improved a lot and my pigmentations was indeed lighten.
    Thank you Crystal for your patience and professionalism.

  • jeff rey
    4 years ago

    I have visited multiple company before shakura but fell in love with not just the results but the hospitality the stuff provided. Not only are they friendly but the professionalism shown was tip top. For example, i was late today for about 5-10mins but counter stuff on duty was yan ping, not only did she smile upon greeting me but when as far as asking me if i had a good day today as well as offering me water to drench my thirst. I really love the hospitality shown by all the stuff as well. It made me want to go back there everyday. Special shout-out to kelly 🙂 my consultant, always making my day when i visit shakura. One of my favorite phase said by her is “leave your face to me , i make sure you will be handsome”. Shakura tampines central 1. Fighting !! See you guys on the next appointment 🙂

  • Tan Lillian
    4 years ago

    My consultant Ms Crystal Siew .from the day I sign the courses she hv being very patient and good w her job no hard selling on her product.
    And also very help and know her product and skill very excellent!
    And the counter customers service Ms Yan Ping also very courteous on her job and smiling all the day on fixing my appointment.
    Recommended to u all to come and try it???

  • Elesia Lee
    4 years ago

    Initially, I came without much expectations, but the consultants here went beyond and I had more than what I bargain for. My consultant, Jean, is very knowledgeable and professional. She checked the skin condition and advise what is the issue and what can be done to ease the situation. The ambience and friendly staff complete the experience. No hardselling with good results. Definitely highly recommended.

  • Wu Cindy
    4 years ago

    Giny take good care of her customer at the same time she meet up to the beauty knowledge and manage to deliver her promise to her customer at the same time she always goes the extra miles for customer. Giny is very steady.

  • Kris Chia
    4 years ago

    Beautician Chris is responsible, detailed and skilful- Make great efforts to remove my blackheads and her massage is always an enjoyable process.Recommended skin therapy and managing my appointments.
    Chris is sensitivity and understanding towards my needs and affordable package. Thank You Chris.

  • Lim Audrey
    4 years ago

    A special shout out to Consultant Crystal …. She is very detailed and professional when carrying out her duties … Always enjoy my monthly facial over at Shakura Pigmentation Tampines 1. Crystal is very sincere and not a pushy consultant which sometimes will scare customers like myself away … A special thank you to Yan Ping, Mandy & Rachel for always being so cordial , friendly and make customers feel so welcome … They attend to customers requests promptly and efficiently … Special thanks to all the staff @ Shakura Pigmentation Tampines 1.. ??✌?❤️

  • Abel Chang
    4 years ago

    Comfortable and at ease. The beauticians always ensure that you walk out rejuvenated and happy! Strongly recommended.

  • vijayarani raja
    4 years ago

    I have been with shakura for the past 3 months, my consultant Giny Yeo is very nice and friendly . I see visible result in my treatment. I Would highly recommend her to my friends.
    Thank you!

  • ZEE Phay
    4 years ago

    Staff is very friendly and patient with explaining the procedures.
    Went different companies before, usually quite hard sell, but here it’s just pure recommendation with concerns addressed, professionalism and customer centric attitude.
    Highly recommended!

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