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Place Category: Salon

8 Reviews on “Skin Inc - ION Orchard”

  • fum yi
    2 years ago

    Great customer service and the facial was relaxing and effective

  • mia yong
    2 years ago

    my first visit the store gave me very bad customer experience, which will definitely be my last purchase from this company. i was interested in the light device and some of the serums so went to get it. upon payment of the device and 3 serums, the staff showed me very complex discount and promotion deals. all on paper, hand written on the spot, no brochure. according to them it is only in store deal and changes time to time.

    the device and 3 serums costs were very close to next level of discount, which requires a few more dollars of spending to be entitled. so i shopped around but found nothing else that i’m interested in. so i moved to cashier to make payment. then another staff came in and tell me another complex deal, which put in a way that sounds even more worthwhile than the previous one. so in the end i bought the device, 3 serums and toner. on my way back home, i just realized that in fact, the first deal is having even more discounts than the 2nd one, which both also required purchase of 1 more toner.

    i would say their tactic is great to confuse customer. eventually, rip off those that aren’t having clear mind at the moment of purchase. yes. i feel exploited and will never visit them ever.

  • Van Hoang
    4 years ago

    Very friendly customer services & amazing products

  • Vanessa Loh
    4 years ago

    Skin saver all the time, the MDD brightens up my skin every morning & the deepsea hydrating mask ensures I wake up with glowing and hydrated skin!
    The facial treatment is the best stress reliever and I look forward to it every month to give my skin that extra perk!

    P.S. my shoulders always give a cry of gratitude after the session!

  • I Gwen Lee
    4 years ago

    Just went for my birthday month free facial treatment. The therapist rushed through the facial and was very rough with her strokes on the face. There was like a 1-minute shoulder massage and that was it. I was thinking of buying their products since there was also 25% off but after the treatment, I didn’t even feel like staying there a minute longer. I know it is a free treatment but don’t give any free treats if you are going to do it half-heartedly. Never going back again.

  • Jayne Tham
    5 years ago

    Amazing and warm service! Definitely will return to stock up on my serums 😉

  • Earth Sim
    5 years ago

    Service was great, staff was not pushy with products during the treatment but i loved it so much i bought the products at the end of the session.

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