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Place Category: Clinic

66 Reviews on “SkinLab The Medical Spa - Tampines”

Overall:
  • Stella
    1 year ago

    The therapist assigned to me for my facial was Vanessa. My experience with her was that she’s professional and have done a good job. Many thanks for the good facial experience.

  • Marlene Koh
    2 years ago

    I went to the branch at Tampines 1 with my sensitive skin problem and was recommended by the doctor to take up a $3k+ package for 10 sessions of Clear and Brilliant Laser. However, this treatment had my skin problems worsened as I have a Rosacea issue. The laser aggravated my skin and made it painful and red and it did not go away even after almost 2 years. I did not even wish to continue with the laser as it was making my skin worse than improving it and I had to change the remaining 6 sessions to fillers, which were not to my satisfaction either. I felt cheated and decided to return to the clinic recently to realise that it’s a new doctor now. I complained to the doctor my problem and the doctor mentioned that Clear and Brilliant Laser should not be used for my skin condition. To my horror, he suggested me to sign up for another 10 sessions package again and that would cost me another $3k with just a slight discount! I suggested that I do not need 10 sessions and only wanted 6 sessions, but the doctor did not allow it. I felt really disgusted with their service. It was only fair if they could provide me with a reasonable amount of treatment as compensation, but they just wanted to squeeze me out dry with no sense of remorse! The damage they now done to my skin for a $3k+ spent out of my hard earned money! All thanks to Skin Lab at Tampines 1, now I have to put on very thick makeup everyday to hide my red-toned face from embarrassment!

  • Lay suan
    2 years ago

    Excellent service by Ms Hui Yee from Tampines 1 branch. Professional and knowledgable and very patient in explaining the products and types of treatment. Very responsive to queries and rescheduling of appointments. Kudos to her and SkinLab. Thank you!

  • Angelica Mae Amodo
    4 years ago

    Tried the Tampines branch. Its worth it. Angela and Eve were so helpful and explained to me everything- each processes and products theyre offering. No hard selling. They are friendly ad well.

  • Anna Iremedio
    4 years ago

    Love the experience! It was my first time, I only came because I had a free voucher. Hui Yee was so helpful, letting me know the benefits for each step. Definitely a worth it experience.

  • Pang Arzaga
    4 years ago

    Vanessa, my therapist for the day 5th July. She is very friendly. She’s able to advise on my skin condition during the treatment, and I’d definitely recommend her. Place is clean and nice as well, pleasant experience overall.

  • Salanne Lee
    4 years ago

    It’s my first time ever coming for a facial. Ever. I heard about them via a promo voucher and decided to give it a try. Tina and Eve have been really friendly and knowledgeable! I am positive that my skin is in good hands ^^

  • Husainah Ali
    4 years ago

    The overall experience was amazing. And we saw really good result almost immediately after..

  • shawn wee
    4 years ago

    Vanessa, my therapist for the day (9 Feb), is experienced and friendly. She’s able to advise on my skin condition during the treatment, and I’d definitely recommend her. Place is clean and nice as well, pleasant experience overall.

  • Natassha J.
    4 years ago

    Professional service and satisfying facial treatment.
    Thank you to Selena and Jeannie for the good service.

  • Angela Lim
    4 years ago

    Vanessa was really very good and handle me professional although I’m just a teenager no hard selling and upselling at all !!! Will come back again to sign up !!!!! Best facial place that I went !

  • vanessa lim
    4 years ago

    Satisfied with the service rendered by Jeannie. Willing to listen to my concerns and treat it. Bought the $30 voucher and I would say it’s very worth it. Thank you

  • Marie Concepcion
    4 years ago

    Venice was very professional. I like her service and will definitely come back 🙂

  • Maine & Kevs
    4 years ago

    I found out about SkinLab from a $30 promo voucher and surprisingly received an excellent service. There’s an obvious difference in my skin already. Very informative and friendly staff. Thanks Vanessa (therapist) and Sheryl from Tampines One branch.

  • Long Jun An
    4 years ago

    Experience was wonderful. Service is excellent by Selena. Definitely worth a visit!

  • Evyla Yulia
    4 years ago

    Friendly staff, good comfy place.
    Eve is always accommodating and my therapist Angela always provides good service.

  • Phoebe Cheah
    4 years ago

    Excellent service by Vanessa (the therapist). The extraction is less painful yet effective. No hard selling. Jeannie is patience and friendly.

  • Nurazlin Binte Razak
    4 years ago

    I’ve been getting facials from skinlab from 2016 (was from plaza sing and moved to tampines branch when they opened here), and their medical peel treatment really works for my clogged pores! Totally cleared my cystic acne, and I’ve also gotten treatment for millia seed as well as other skin concerns. Tried out their milk peel recently because my skin was a bit dry today, and was attended to by Jeannie and Eve, and they were great! Jeannie recommended me some products as well because my cleanser was finishing and she wasn’t pushy at all and let me try a range of products that she thought would address my skin concerns. Thanks so much!

  • Li Juin Wong
    4 years ago

    I have been with Skin Lab for about 2 years and I have to say that their service and facials are top notch. Previously my therapist was Candy before she moved to another outlet. She was really good. Now currently Tina is my therapist and I have to say that she is really good too. She is very patient and meticulous. She knows my skin condition very well so is always able to advise on the facial for the day. The service staff here is very friendly and patient and try their best to accommodate my requests. Keep up the great work, Tampines One Skin Lab!

  • Angela Tan
    4 years ago

    Visited the Tampines One branch. Got to know the place via referral. Met consultant Eve who is very friendly and professional. She is very knowledgebe and will recommend the suitable facial based on your skin type/condition. My therapist Vernise skills are very good. She is very patient, humorous & accomodating. I always look forward to my facial appointment with her.

    Overall always a very pleasant experience.

  • Amabel H
    4 years ago

    To: Ms Jeannie and Ms Eve
    Thank you for attentiveness, kind understanding and great service. 🙂

  • jas .c
    4 years ago

    I have been entrusting Skinlab with my skin for many years, from the Wheelock branch to Plaza Singapura to Tampines One, following my amazing therapist Jeannie. Always patient and understanding towards my needs, she’s very much like a sister to me. The Skinlab team is always welcoming and positive. Coming by for my facial is always feels like a much needed treat away from the hustle and bustle of daily life in Singapore.

  • irene sze
    4 years ago

    Very satisfy with the excellent services being rendered by Angela.
    She is professional and provides exceptional service patience and knowledge in answering my queries.
    My skin felt so smooth and looked so clean after the treatment. The extractions performed were done quite professionally as well. Highly recommended??

  • Gracia Lam
    4 years ago

    Great experience at SkinLab and especially at this Tampines 1 outlet! It has been a great experience and I have really enjoyed my treatments with Vernise and Eve. I have also seen my skin improve and am satisfied with the outcome. Vernise has been very patient and comprehensive in explaining to me my skin conditions and I think her face massages are the best!

  • PAN SY
    4 years ago

    Relaxing, effective, soothing, indulgent — all good things. Tampines team (specifically Hui Yee and Eve) are amazing at what they do but also the warmest group of people. You’ll leave with glowing, happy skin but also a relaxed mind! Can’t say enough good things about Skinlab @ Tampines! I’m so glad I found a high caliber skin care salon with an honest (no hard selling which is best!), helpful staff and comfortable setting. Already looking forward to my next appointment!

  • Zerlina Tan
    4 years ago

    Tina and Eve from Tampines branch are amazing! Very informative and not pushy at all. Great service and very nice space/environment. Recommend!!

  • Elizabeth Pua
    4 years ago

    Fantastic team at Tampines ! Helpful and friendly. Angela does an excellent job!

  • Zheng Yutis
    4 years ago

    Great job, Tampines 1 team! Excellent service! Vanessa made sure that I am comfortable during the process. Jeannie has discussed well their service, no hard selling! Love the team! ❤️

  • Myichel Lam
    4 years ago

    I must say they are very professional and the services are excellent in Tampines 1. The therapist who always does a marvellous job and with excellent facial skills is *Ms Angela Chin*.
    She is awesome, always patient and cautious when she uses skin treatment machine on pigmentation and rejuvenation.

  • Steven Lim
    4 years ago

    The service and facial did by Angela is awesome and skillfull.No hard selling and friendly,highly recommend !

  • Hwee Chen Tan
    4 years ago

    I enjoy coming to SkinLab @ Tamp 1 for its dedicated and excellent service. My personal therapist Angela has been very meticulous and patient in my treatments. Eve has also been very professional in her consultations. Thank you SkinLab for taking good care of my skin 🙂

  • Teo Kai Hui
    4 years ago

    Had a very pleasant experience with Jeannie and Hui Yee, excellant service by them. Highly recommended.

  • Sylvia Low
    4 years ago

    Vanessa has very skilled, gentle hands. she explained what were the steps and always made sure i felt comfortable throughout the session. thoroughly enjoyed my facial there and I highly recommend her.

  • Grace Tan
    4 years ago

    Angela has been most excellent and detailed in my treatment. Eve has also taken great care in the consultancy. No hard selling and they have been most friendly and kind. 100% recommend and thank you for the excellent service.

  • Eugenia Chua
    4 years ago

    I love coming to skin lab for facial especially having a sweet and lovely beauty therapist vernice. Always being very friendly and making my every facial session a relaxing and comfortable one. Everytime after my facial i would feel refreshing. Would definitely recommend friends and family member to skin lab.

  • Nayla Binte Riduan
    4 years ago

    Thank you SkinLab (@T1) for taking good care of me. Excellence service and staff especially Hui Yee!!!!

  • Taufiq Izzudin
    4 years ago

    I’ve been to SkinLab for a little over half a year. Every time I come for my appointment I’m always greeted by a cheerful bunch of therapist who are always ready to help.

    Service at SkinLab has to be one of the best I have experienced at any wellness center. The treatment rooms are accompanied with a pleasant aroma and soothing background music to ensure the best possible treatment experience.

    My personal therapist, Venise, is also very adept at providing the best facial treatment. It is obvious that she is very well experienced and only after a couple of sessions my skin has gotten a lot healthier. She also goes out of her way to prescribe skincare tips to ensure that my skin is kept in the best condition possible.

    Highly recommend!

  • Chloe Lim
    4 years ago

    Skinlab facial provides comfortable environment, the medical peel facial makes my skin brighter and smoother. Highly recommended!

  • Ay Koon Tng
    4 years ago

    Special thanks to my facial therapist, Venise, who has never failed to provide excellent service and advice whenever I am at Tampines One Skin Lab. Venise is one of the best extraction facial specialist whom I have met, and together with Skin Lab’s high quality skin care products, she is able to help me maintain (consistently), a spot-less and glowing complexion with fuss-free facial treatment.

  • Evelyn Lim
    4 years ago

    Visited the outlet twice so far and enjoyed both sessions! Therapist Venise is professional and she provides exemplary service. Consultant Eve is friendly too!

  • Anna
    4 years ago

    Love my facials with SkinLab! Extractions are mostly pain-free! Thanks Consultant Eve and Beautician Angela!!

  • Elenore Lyu
    4 years ago

    Miss Venise is awesome! ! ! Eve is also great! ! Every time I come to do treatment, I am very happy, and the effect is not bad! In short

    Venise小姐姐超棒的!!!Eve也超棒!!每次来做treatment都很开心,效果也不错!总之满分?

  • Lihan Deng
    4 years ago

    The young ladies here are very serious! Miss huiyee is very gentle and responsible and very professional! Eve is also very helpful to make an appointment every time! The effect is also very good!

    这边的小姐姐们都很认真!huiyee小姐姐很温柔很负责也很专业!eve每次也都很贴心的帮忙预约!效果也很不错!

  • Cai Rong Ho
    4 years ago

    Consultants are meticulous and service is good.

  • Shirley Kang
    4 years ago

    Best recommended for facial and excellent service on Eve and my fav professional beautician Tina. They listen and v patience. No hard sell which I think most people concern on this. Thanks both.

  • Amanda Peh
    4 years ago

    No hard selling and really like the facial here. Consultant Eve usually give good advice on the facial package available. Recommend therapist hui yee.

  • Veronica Teng
    4 years ago

    Have been here for a year and they have helped with my acne skin issue.Eve and Venise have helped with me and have been giving me suggestions on how to improve my skin conditions.
    Never regret joining!! Highly recommended

  • Belle Bajar
    4 years ago

    I have a very good experience here at Skinlab. The staff are all friendly and accommodating . Especially Eve who assisted me always. I will highly recommend this to my friends as the service they are providing is really worth it. Thanks Skinlab. Kudos to your team. ???

  • Dap A
    4 years ago

    I am very satisfied with the service provided by therapist Hui Yee at Tamp 1 branch. Her facial massages are gentle yet firm, and she is the most thorough during extraction amongst all the therapists I’ve booked at this branch. 2 thumbs up to Hui Yee! The products recommended by Eve for my facial were also suitable for my sensitive skin. Other than the occasional “selling” of additional products after each session, I am happy with the services and I would recommend Skinlab to first time users. – Daphne

  • Sarah Koh
    4 years ago

    Venise Chong is an amazing and efficient therapist. She does the facials with a heart and I am very happy with her treatment. Thumbs Up and Keep it Up !!

  • Cindi Voon
    4 years ago

    Bought the Fave first trial hydrating facial and it states valid for WP holder too. When I reached there, the staff told me that they don’t accept work permit holder and wish to refund. Told them it’s stated on Fave about the validity for WP holder and the lady told me it’s Fave’s mistake for that and there are willing to do the facial for me. ? a week after skin lab facial, went to check on Fave again, THE VALIDITY FOR WORK PERMIT IS STILL THERE! Please call and check before you purchase from Fave. Facial was ok. But abit hard selling. Wanted to ask me sign a $2k plus of package. They will give you a attitude after you rejected

  • edna Kian
    4 years ago

    Have been with skinlab tampines for about one year. Service has been superb! No hard sell, no gimmicks. Treatment is always tip top from my favorite therapist, Angela. Though young, she is very good with what she’s doing. She is careful when trying new things on me, making sure I have no allergic reactions, even called the next day to check if my skin is OK. The branch Manager, Eve, never hard sell products or package to me. When I have queries, she always takes time to explain, even though it’s closing time, she never rush me. She’s knowledgeable with products and treatment and will only recommend what is needed for me., not like some places that are only keen to make sales.
    Highly recommended !!!

  • May Chua
    4 years ago

    my skin had significant improvement! many thanks to vernice whom is passionate and friendly ! ❤️

    highly recommend vernice and skin lab to anyone whom wants to see improvement on their skin condition. lastly , many thanks for making my skin beautiful! 😉

  • YuLei Liu
    4 years ago

    SkinLab The Medical Spa integrates the pampering, attentive yet unobtrusive service of a world-class spa with the most advanced of aesthetics techniques and cosmetic dermatology. In this facility, we create non-invasive, non-surgical, safe and effective beauty solutions to treat mind, body and soul.
    Our Medical Spa has built a reputation of excellence by providing treatments to consistently high standards. Our beauty therapists have a minimum of five years experience both locally and abroad and have certified training. They also undergo continuous weekly assessments and on-the-job training. The edge that sets SkinLab The Medical Spa apart from others comes not just from the well- researched, latest technological machines that we provide and the top-grade products carried here. It also comes from the in-house tailored treatments and the well-trained therapists and consultants whose knowledge help every individual client find the treatment that will best meet her needs.

  • Tee yx
    4 years ago

    Got serviced by Angela from Tampines 1. Did medical peel. She’s professional and informative. Her extraction doesn’t hurt and my face didn’t stay red for long after the extraction. After facial my face feels light and clean but not dry. Overall good job!

  • yvonne Miiss
    4 years ago

    Very fantastic service accompanied with very visible effects. Special thanks to therapists Angela and Eve for making my first experience in facial so fulfilling. They have far exceeded my expectations and I am extremely satisfied with their excellent service. Highly recommended!!!

  • Marife Bayani
    4 years ago

    Great service by Angela and Eve! ??

  • Anna Tan
    4 years ago

    Eve and vernise provide excellent service and highly recommended.

  • Jessabel Tey
    4 years ago

    Great Service! Always feel pampered by them! My go to facial! 🙂 Hoghly recommend!

  • SJ kho
    4 years ago

    Excellent service provided by the team at Tampines One. They are very professional, friendly and genuine in providing advice to treat different skin condition. Highly recommened to all

  • Y Wong
    4 years ago

    Professional and thoughtful. I always enjoy my facials here. Highly recommended!

  • L ZF
    5 years ago

    Used the ocbc voucher for a first time trial. Tina was good and professional in her facial skills. Their price point, however, is quite high.

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