Pink Haven Nail Lounge

Pink Haven Nail Lounge

470 North Bridge Rd, #04-06 Bugis Cube, Singapore 188735,
19 Reviews
6493 7397
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  • pink haven nail lounge

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    Pink Haven Nail Lounge – our nails and beauty salon is at Bugis Cube mall near to Bugis Junction. We specialise in nail care and beauty treatments. Our experience staffs take pride in providing professional and efficient services. We carry out our work with a polite, helpful and friendly attitude.

Place Category: Salon

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19 Reviews on “Pink Haven Nail Lounge”

Overall:
  • Michelle Wong
    2 years ago

    Went to their new tanjong pagar outlet. Walked in to get a promo $18 express gel manicure. Paid $10 more for removal too. Overall fast service which was what I needed and staff was very polite

    Reply ↓
  • poki poki
    2 years ago

    Very kind and do your nails so well.

    I am very satisfied.

    매우 친절하고 네일을 너무 잘하세요.

    매우 만족스러워요.

    Reply ↓
  • Cassandra Wong
    2 years ago

    Was veey impressed by Helen’s professionalism and services!will defnitely come back here for my manicures??

    Reply ↓
  • Rashminder Singh
    2 years ago

    Good & friendly staff, Helen and Jacqueline, were wonderful and very through and clean with their services.

    Reply ↓
  • Jing Xiaolin
    2 years ago

    The environment is very clean. The beautiful light music makes me relax completely. The whole process is carefully cared for. You will be asked whether each step is qualified. There is no mention of any packages at all. When everything is completed, after finish

    introduce a package that suits me. It doesn’t feel like a forced sell. very comfortable. Highly recommend pink haven nail lounge Helen and Jacqueline. Every employee is great. Will always patronize.

    Reply ↓
  • Alicia Loh
    2 years ago

    Friendly and attentive staff. Conveniently located and price is reasonable. Most importantly, no hardselling.

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  • Jamie Chan
    2 years ago

    Excellent. it was very friendly, patient and helpful in helping us find what we were looking for, highly recommended

    Reply ↓
  • Soori T
    2 years ago

    1) Booked appointment for 2 at 4:30pm quoting fave. Got reminded multiple times to be on time as they only have 2 people working and can’t delay other. Walked in at 4:25pm to find they just accepted a walk-in customer and they could only do 1 of us. So I had to wait 1 hour for the other lady to finish….poor poor customer service

    2) Person did the whole mani/pedi so fast. Wasn’t the best but didn’t complain for the price. Less the 1 day and it’s started chipping. Never had this issue before

    Overall, not the best experience made worse by poor workmanship.

    Reply ↓
  • Yun T
    2 years ago

    Did a gel mani & classic pedi on one evening last month. Initially, I had a pleasant time as the 2 ladies who ran the show were friendly. It was great that I had their undivided attention – 1 of them did my mani and the other did my pedi. I was utilising a fave coupon and they are pushy with the adds on (top coat, nail strengthener, etc). I gave in and did all 3 top ups that totalled to about $18. Despite reminding me not to be late (prior to my appt) as they have to attend to the next customer right after me, they still allowed a walk-in customer for mani. At this point, my mani was not completed yet but the next customer was not in. The walk in customer was disputing on some cashback for a previous service a and I noticed that the manicurist’s focus shifted. She hurriedly finished mine and this resulted in the sides not neatly done and there was a dimple on two of it. And despite topping up so much and being super careful with my pedi, it still smudged -_-. TLDR: service is friendly, average skills, pushy, don’t bother with the top ups.

    Reply ↓
  • Jaye Lee
    3 years ago

    Poor customer service and skills. They overlooked the appointment booked prior to their renovation. No apologies. Went back there for the revisit and GOSH if all nail salons are built that way; I would rather do my nails myself.

    1. Extremely poor customer service experience – You skewed up, you apologise. Period. Customer need to come back another day because of them forgetting the appointment and push the blame to the “system”. Ironically, they claimed 3 other customers were affected like us as well. But why do you appeared so shocked if we are not the only ones affected? And there is simply no customer service recovery extended.

    2. Subpar skills and standards – Poor cuticles cleaning, lengths filed are uneven, doesn’t even clean the underneath of the nails. I am shocked why are there even still customers going to them?

    3. Poor communication – Yes, I have kept quiet all the time on the revisit because I am simply not happy how they just deny responsibilities on system failure. That’s fine. But the way how they mock customers is UNACCEPTABLE.

    Manicurist: So the only way to make you laugh is buffing your feet! Hahahaha…..that’s easy! Your face was so black and no smile!

    So you think it’s funny? I find it funny too when the manicurist despite the standing position when we checked out was back facing her and she can continue to go on to talk about packages and how bad my “non-existing” nail fungal (was before but it healed with medication) were and how professional they are. You don’t call yourself professional; that’s giving a high hat on yourself. Shameless.

    If you’re the boss who did my nails, you are not a fit to be in the service industry. Since you don’t treat your customers as your friend, don’t expect the same in return.

    Reply ↓
  • Naeema Abdullah
    3 years ago

    The lady who served me was friendly and was not pushy abt taking up their packages which was great!
    I used fave coupon for classic mani and pedi.

    Service was great but skills were not that great though. My nails were not filed nicely and now they are in uneven length. Some nails are slanted and not nicely rounded as per my request. Classic manicure is chipping off after 2 days. And nails are not well painted at the tips.

    Reply ↓
  • Janna Rudetsky
    4 years ago

    Happy with my mani/ pedi both times I have been here- the final result, service and the fact the ladies are not heavily pushing packages. Recommend!

    Reply ↓
  • Daphne Junk
    4 years ago

    Ladies were not friendly when we first entered. I used the fave voucher and got gel for my hands and classic for my feet. My feet they told me that they were not going to put a colour as I was were shoes which were reasonable, but then they told me that I couldn’t use the removal session which is included in the voucher as it was approaching Chinese New Year. Subsequently the lady advised that I use her Vitamin E gel base coat which she mentioned would make the gel manicure last up to 3 months and this cost another $10 which I was happy to pay for if it benefited my nails. However, it has been just over a week and my nails not chipped within the first week, but two of the gel coatings have come right off with the others chipping away. You can tell that the layers were not done properly and it was not sealed at the top of the nail and hence the layers are peeling off at the tip of the nail. Would not recommend going to this place.

    Reply ↓
  • Esther Fong
    4 years ago

    Thank you Helen for your genuine service??

    Reply ↓
  • Yh S
    5 years ago

    Good service, nice price and atmosphere

    Reply ↓

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