• Organic Express Hair Color Lab Downtown East 768x561

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Place Category: Hair Salon

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36 Reviews on “Organic Express Hair Color Lab - Downtown East”

Overall:
  • Leila Chow
    2 weeks ago

    This place has been my go to hair salon over the years since it’s opened. Liz is amazing with her skills and very professional. She’s friendly and willing to do my requests of undercut shaves and recommending what will suit me. Whenever I want a change and do color works, I know that I can trust Liz to recommend what works for me. Make sure to ask for Liz!

    Requested style: Hair cut: Undercut, side shaves with a bob for women

    Stylist: Liz – professional, friendly and skillful

  • Chee Weng
    1 month ago

    Very good service from stylist Ryan and Jessie

  • Choong Kar Mun
    1 month ago

    I have always been following Ryan, and I’m very happy to hear that he’s back to help out at the shop so I can get my hair cut by him. There’s also a lady named Jessie, who is very polite and friendly. I really enjoy the service here.

  • Danielle Ong
    1 month ago

    Liz was great! I had a hair cut. Patient and no hard selling.

  • Jianchong Goh
    1 month ago

    Best experience! Stylist and scalp specialist very expert and help me solve the problem . Will continuously come this outlet !

  • Evelyn Teo
    2 months ago

    UNACCEPTABLE CUSTOMER SERVICE 04/10/2024
    My past two experiences at the hair color lab, beautifully executed by stylist Jay Lee, were truly delightful. Unfortunately, today I encountered a distressing level of customer service that left a lasting impact on me. I brought along my friend to introduce this salon to her.

    1. We were two elderly who has trouble walking. Upon reaching the salon at 1130hrs, I was informed by Stylist Mans that there were no slots available until 1230hrs and told to come back afterwards around 1230hrs and WhatsApp them prior to going over.

    2. I did not WhatsApp them before going over because I have already informed Stylist Mans specifically that I will be back at 1230hrs after lunch.

    3. Upon reaching back at the salon at 1230hrs, I was then informed by a front desk lady that they have accepted another customer already and the next available slot is at 1430hrs. She then highlighted that I failed to WhatsApp them before reaching which is why they have accepted another customer.

    4. This is totally unreasonable and unacceptable because I have already specifically mentioned that I will be back after lunch and the WhatsApp text to them should NOT be a form of booking when I have already mentioned that I will be back at 1230hrs lunch.

    5. If they were to admit their mistake that it is a form of miscommunication and lapse on their end, I will not pursue the matter. However, they just decided to blame it on the fact that I did not WhatsApp them which is why they accepted another customer.

  • Jong Cyndi
    2 months ago

    Higher recommended stylist mans , good service and knowledgeable. Will come back again !

  • Lum WY
    2 months ago

    Thanks to Mans dying my beautiful hair. It was gorgeous and colour is so bright.

  • lim chee xuan
    2 months ago

    Thanks for Mans, for my haircut it is handsome and detailed.

  • Ng Kar Boh
    2 months ago

    Really enjoy mans service.I was very satisfied the hair cut. He is very friendly and professional.

    Thank you mans!

  • Alex Choong
    2 months ago

    Mans has great service and will always make you feel comfortable chatting.
    And the technology is also very good 👍

  • Danny Saw
    2 months ago

    Had a nice and profressional service from hair stylist Mans.He really seems to know what others need, and yes im very happy with his service, well done and keep it up!

  • audrey
    2 months ago

    Got my hair coloured today beautifully by Liz! Thankyou soso much will come back again❤️

  • Nicole Gan
    2 months ago

    Hair stylist is friendly. I had an enjoyable haircut session. 😁

  • Kuanie Lee
    2 months ago

    Jay is very good 👍 my to go place for hair

  • Noraini Surani
    2 months ago

    friendly approachable and honest hairstylist
    voice out my concern and he give honest review for the best hair service for my hair condition
    will be returning again for future hair service

    stylist jay lee at downtown east outlet

  • Jerlin P
    2 months ago

    Love the calming and friendly atmosphere at the salon. Staff were soft spoken and not pushy. Good results and value for money. Jay is really good.

    Stylist: Jay

  • Eileen Tan
    3 months ago

    Great experience! Thank you to Mans and Liz!

  • Alvina Q
    3 months ago

    very good hair coloring experience by Mans. highly recommended!

  • Rayanne Gomez
    3 months ago

    Hands down, my favourite hair salon *ever*. They’re always the sweetest people ever and I feel like all of them are capable stylists, I don’t have to worry about who I’m going to get. Highly recommend :3 Mans’ head massages are really good, I felt like I was going to fall asleep

  • Janice Chuan
    3 months ago

    I come here regularly for scalp treatment and the staff here (esp Liz & Jessie) are always so welcoming. Always a pleasure to have my hair done here ◡̈

  • Yee Shuen Deng
    3 months ago

    The staff here are all very professional and friendly. Will recommend to come for hair service at this outlet

  • Wendy Lee
    3 months ago

    Really impressive with Jeremy service. 5 stars & will be continue coming back.

  • J****s
    3 months ago

    Had hair colouring & treatment and I’m satisfied with their service (Jeremy). Got the colour that I want

  • Ameerah Patail
    3 months ago

    Been here multiple times, and i strongly recommend it! Jeremy esp 🙂

  • Hikaru Esya
    3 months ago

    First time doing my organic hair color treatment at this outlet. It’s really a very satisfying and great experience. Overall the staff of this outlet really friendly and knowledgeable, very helpful as well and understanding. Exceed my expectations with the service they have provided, offered and delivered. Would recommend this outlet if you would love to experience it for yourself!!

  • eqsy closet
    3 months ago

    Jeremy is friendly and professional..

  • Nazimah Miraji
    3 months ago

    Good service by Mans

    Hair type: Good service

    Stylist: Well ✔️

  • Desiree Wong
    3 months ago

    Liz and her team are very friendly and professional. My mum and myself love their services. Most importantly, they do not hard sell.

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