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103 Reviews on “Only Aesthetics - Holland Village”

Overall:
  • Linda
    1 year ago

    Very good service. And can see results.

  • 1 star rater
    3 years ago

    I really suspect the hygiene at One of their branch.
    I should have read the 1star review here before signing any package last year.

    No hard selling, yup, but when you reject an extension when your package ending, you see the salesperson giving her black face. She even dared to raised her voice and taunt you as if you can’t pay for a package. “U pay instalment la!”. “Sorry hor next month we don’t have this offer already”. “Too bad I’m not the boss and my system cannot offer u this good package next month”.

    They are friendly only when you take out your card to sign package.

    I’m not extending anymore because I observed that the therapist did not sanitize the machine properly for doing Brazilian. Beware.

  • Kai Wen Chong
    4 years ago

    I have done the LED and the result was amazing! I’ve only done my second session and now it really shows less hair/ almost hair-less !

  • Liu Venice
    4 years ago

    Great service by staff from Only. Strongly recommended.

  • Jiawei
    4 years ago

    The LED hair removal result very satisfied. The staff here are friendly and no hard sell .

  • Estella Poh
    4 years ago

    Staff are very friendly especially Chloe and Yvonne and they would recommend you products according to your needs. Able to see results from doing LED hair removal. The manager Chloe even personally went the extra mile to clear my clogged pores when I told her my skin concerns before she proceeded with my chemical peel and Onlipulse treatment.

  • Kunshan Lee
    4 years ago

    Did facial peel at this outlet, the result is good, skin feels soft and clear

  • April Angeli
    4 years ago

    Very effective and friendly staffs. Highly recommended ?

  • James Tay
    4 years ago

    I’ve been a customer of Only aesthetics Eon shenton for 1 years now. Great service provided by Linda n tracy. They are very friendly and professional. Very satisfied with the treatment result and will continue visiting this outlet.

  • Wen Xin Gan
    4 years ago

    Been here a couple of times and see good results so far! Recommend others to come 🙂

  • Reiane Ng
    4 years ago

    Ive done my second IPL treatment , the staff here are really nice and efficient . The treatment is effective as well !

  • Joy Chua
    4 years ago

    Penny is very patient and professional. Providing a fast and painless process!

  • Ashley
    4 years ago

    Good and fast experience, effective

  • Mei Xuan Ho
    4 years ago

    Been visiting Only Aesthetics and always happy with the service with very friendly staff.

  • Lai Sook Fun
    4 years ago

    Service is excellent. Good and fast effective experience.

  • Naziera Jastina
    4 years ago

    Great service rendered. Michelle was very friendly and accommodating. The treatment was quick, easy and great.

  • Jermaine Ng
    4 years ago

    Every time I come here staff are very kind and treatment very effective.High recommended

  • Lexi Haute
    4 years ago

    I chanced upon only aesthetics promotion during circuit breaker and was recommended to try onlipulse for the red acne marks on my cheeks. Previously I have tried a variety of skincare products but none could compare to 1 session of onlipulse. I just finished my 3rd session and can already see a 90% improvement in skin condition, I highly recommend this service to anyone who is facing a similar issue.

  • Vedellene Loo
    4 years ago

    Good service at HV branch staff is friendly

  • lovey chan
    4 years ago

    Comfortable environment and Friendly Therapists with good service.

  • Karin Chan
    4 years ago

    Good results shown for LED Treatment!

  • Jing Wen Ong
    4 years ago

    The service provided here was good and the treatment was effective!

  • Michelle Urriquia
    4 years ago

    Great great experience and staff at this branch. I took the IPLtreatment for my underarm and really got great results! Highly recommended!

  • L yn
    4 years ago

    Good customer service & freiendly staff over here.

  • Josie Setiawan
    4 years ago

    I bought the LED treatment package for underarms, within 2 sessions the growth has almost stopped. There are 5 sessions in total. It doesn’t hurt and the staff is professional & friendly.

  • Bernice Loo
    4 years ago

    Did SHR and is really effective!

  • Jacquelyn Soh
    4 years ago

    Nice and friendly staff. Nice to chat to as well. Here for laser and IPL treatment. Was lucky to get the lifetime package. 😀

  • Jasmine Ng
    4 years ago

    Have been with only Aesthetics Holland Village outlet for almost 8 years. Have signed up for lifetime package underarm hair removal and have seen significant results, no longer need the hassle to buy shaving cream and also prevent from cuts injuries.

  • Katherine Chua
    4 years ago

    The service is good. They are very friendly. The treatment I received is effective. Highly recommended.

  • Hui xian lim
    4 years ago

    Nice and very effective results. Highly recommended

  • Amanda Leong
    4 years ago

    Great service, friendly staff

  • Xue Qi Lim
    4 years ago

    Staff here is very friendly and nice! Their service is also superb! I recommend Chloe, her services are good and she’s very friendly!

  • Shi Ting Woon
    4 years ago

    Nice and helpful estheticians

  • Yi Ting
    4 years ago

    It was a good IPL experience! The staff are friendly and patient on explaining the products. will recommend people to try out their available services.

  • Angela Chew
    4 years ago

    Excellent service provided by Yvonne!

  • Xin Yi Ng
    4 years ago

    Came here for AureoLED for underarms hair removal. It’s very effective and good service.

  • HIME FENG
    4 years ago

    Helpful staff with hassles free experience. Looking forward to the result with new LED treatment!

  • Junling Chew
    4 years ago

    So professional and Highly recommended

  • summer loo
    4 years ago

    Visit Holland village outlet today bought a new led package looking forward to it staff is friendly

  • YI ZHU TAN
    4 years ago

    Very good service and fast results.

  • meria nah
    4 years ago

    Had been with Only Aesthetics for 4 years, treatment is definitely effective. Really friendly and assistive staffs, making you feel home. All thanks to Yvonne and Chloe! Thumbs up!

  • Clarence Chee
    4 years ago

    Doing onliclear trt for my acne problem at both only aesthetics & o medical clinic. My acne have improve so much . Most of the big red ones have reduce to small ones. Love the effective result fm the trt so much .

  • Evan C
    4 years ago

    Quick and easy and hassle free

  • Jade Ng
    4 years ago

    Had Auroled treatment. Highly recommend because of the friendly staffs here.

  • Cherie Rae
    4 years ago

    Wouldn’t recommend this place. I went in enquiring about their IPL and they recommended me to try their SHR laser hair removal after a lot of hard selling. Finally I did it and signed a package to continue the service with a promise that they would apply some serum for me after each session. Subsequently everytime I went, they would forget to apply and I have to remind them myself. And then came more upselling for a facial peel which I did not sign up for, only used the voucher they gave me to offset a single session which left my face feeling dry. They insisted to know why and I told them I was moving abroad for work but subsequently when plans changed and I continued visiting for my underarm treatments they kept asking me “aren’t you going overseas to work, you can still come ah?”. The worst thing is, I missed my latest underarm appointment due to work, yes it’s my fault, but when I reached out to schedule a follow up appointment, they told me that it’s only available in October (it’s now July). And they didn’t even apologise for any inconvenience, and when I asked if other outlets had a slot, they told me to call myself to check because they can’t see their appointments. This is a really ridiculous system for an establishment that’s not even small. I am extremely disappointed and am discouraging everyone from coming here. Bad service, too much upselling as well.

  • Jazreel Hoo
    4 years ago

    2nd appt today doing aeroLED for hair removal, after the first time I could already see results, my hair grew out slower and thinner

  • Sheryl Chen
    4 years ago

    Very good. My therapist is Yvonne and she is very professional.

  • Michelle Ng Min Hui
    4 years ago

    The staff are very professional and friendly. They do not try to hard sell, so do visit them to check it out. ?

  • YUHUI WANG
    4 years ago

    I am doing hair removal treatment here, the effect is super fast and does not hurt, I will share and introduce friends

  • Jesslyn Jia li
    4 years ago

    Chloe, her service very nice and patient. i brought the SHR package, it very effective and show good result that my hair start to grow slower. I would recommend her to my friend.

  • Jessica Sin
    4 years ago

    Been with them for years. Very good service each visit. Definitely recommend others to try!

  • Yvonne Chin
    4 years ago

    Very good service staff is friendly love coming to Holland village for treatment

  • Celeste Valdes
    4 years ago

    I’ve been a customer with Only Aesthetics for quite a few years. I bought an unlimited IPL package back when there was a promotion. I used to go to the branch on Scotts Road and because I moved now, I go to the Holland Village branch.

    I’ve not just done the IPL, I’ve also had a facial package, however, my skin broke out in the most horrendous way.
    Did I complain? Yes.
    Did they show any remorse? No.
    Did I get an apology? No.
    Did they compensate me? No.
    In fact, they advised me that I should do MORE facials but my skin just got worse. Each time I went, I was greeted with “Eyyyyy, what happen to you ah?” as if I needed to be reminded of how bad my skin was.
    But still, I stayed on.

    Since I transfered to Holland Village, I was hoping that this branch wouldn’t have those aestheticians that made uncalled for remarks such as “wah, you put on weight”. I understand that a friendly atmosphere is important but I found these remarks evasive and offensive.

    I have an upcoming appointment that’s been pushed back twice to a later date because of the circuit breaker and with the commencement of phase 2 just a few days away, I decided to text the HV branch to see if they had an earlier date.
    Here is the conversation that took place.

    Me: Hi since you guys are reopening. Can I please have an earlier appointment date.
    Only: we don’t have early evening slot
    M: When is the earliest date possible
    O: You already have an appointment on 13th Aug 6pm
    M: Yes I am aware but I am asking if you have an earlier *date*.
    O: Now don’t have. We can put you in waiting list.
    M: Yes, please put me on the waiting list.
    I would like to inform you that your customer service is really terrible. I’ve been with you for years and up to now, your handling of every situation has been atrocious. I suggest that all of you should go back to training.
    O: Sure.. Thank you for your suggestion.we will take notes about this?

    Yes, with the smiling emoji. This was the most condescending message I’ve ever received from them.
    It’s fine that their level of communication is not so good but where is the professionalism that their website boasts and raves about. I have yet to encounter such service. You have been forewarned.

  • Andrienn Khoo
    5 years ago

    The staffs here are very friendly and professional and the place is very clean.

  • Avigail Macalindong
    5 years ago

    The staff are very accomodating.

  • Apple Teo
    5 years ago

    Good Service!! Helpful and friendly staff Ms Hedy @ Raffles outlet!! ??

  • Tham Siew Lee
    5 years ago

    Great time as usual at only aesthetics Eon, Fanny is friendly and professional. Staff are professional and location is convenient too!

  • Lee Yun He
    5 years ago

    Staff are nice and friendly. Neat and professional environment. First time doing IPL, theirs is named auroled which suppose to help target darker pigmentation and faster effective results. Very comfortable, no pain at all just super mild stingy sensations. After 1st session could see the results and impressed.

  • Karen Goh
    5 years ago

    Don’t hesitate to drop by, one of the best aesthetics place i’ve been so far and the people there are always pleasant. My consultant is Chloe and she attended to me the first time, only to follow up my treatments and every visit has been pleasant! Recommended. ??

  • Lyka Orpilla
    5 years ago

    HIGHLY RECOMMENDED..THE RESULT IS GOOD

  • Fidelia Irena
    5 years ago

    The result is great, the staff is nice and everything is excellent, this is very recommended.

  • Shihui Yeong
    5 years ago

    ONLY Aesthetics HV has very professional Therapists who are knowledgeable in their products and treatments. They are not pushy & would only recommend products or treatments that target your concerns! Treatments are also proven to be effective so far!

  • Susan Luo
    5 years ago

    Nice and good results..High recommended

  • Agnes Tan
    5 years ago

    Been there and had armpit removal doing laser. After 6 treatments, the results is astounding. Hardly need to shave if ever after that.

  • Abby Jane
    5 years ago

    Very good. I already did the AeroLed and then for 5 sessions my armpit hair already gone. Good job guys?.

  • Choa xin yu
    5 years ago

    Did underarm shr treatment. Service is good.

  • glyn goo
    5 years ago

    Had a first session of LED hair removal. It was quick and painless! Done in less than 5 mins.

  • Le Ying Wong
    5 years ago

    I had a great experience with LED hair removal. Previously, I had done 5 sessions of IPL hair removal, however the results were not satisfactory and there was still much hair growth. After the advice of Yvonne, I switched over to LED treatment, and within a single session, I noticed a great improvement! Hair growth was visibly less even after one session. Would recommend customers to consider switching to LED hair removal if your skin and hair type is resistant to IPL treatment. ☺️

  • Pei Yi Chiew
    5 years ago

    Effective treatment results. Quick, hassle-free, and great service everytime.

  • JESLIN KAUR
    5 years ago

    Nice and results is very effective.

  • Alethea Tan
    5 years ago

    The treatment is quite effective and the staff are really friendly:)

  • Joline Koh
    5 years ago

    Great service and experience was good.The best thing was it is painless. That’s the most importing i was looking for and it did it.The staff very helpful as well. High recommeded

  • SOWMIYA MAHALAKSHMI
    5 years ago

    Friendly staff and services are all effective!!

  • Stephanie Lee
    5 years ago

    I’ve been coming to Only Aesthetics @ HV for the past 8 years, and their service has been consistently good! The rooms are clean and the staff are polite as well!

  • Yeng Minn Poh
    5 years ago

    Good service, prompt response, friendly staff

  • Joyce Loh
    5 years ago

    Always enjoy either starting or ending my day at O Medical Clinic Wheelock with the team! ? As a customer, what we look for is always the comfort, be it in terms of the hygiene or service. Im proud to say that the team at Wheelock has exceeded my expectations. My favorite go to is the ✌?✌? Double V Team; Vernice and Vivienne! They put in extra effort to ensure that I am comfortable throughout the sessions. Although results may vary across individuals, but they always take a pro-active approach to advise on the best treatment for each person and deliver results. I also appreciate the privacy I am given while receiving the professional treatments in Wheelock. Best of all, no hard selling!! And if you will like to find out more about any treatments, the team is able to advise you accordingly and fill you in on the details. Head over to “O” now and be in Awe!

  • jun lim
    5 years ago

    Gentle therapists! Very easy to communicate! Relatively painless 🙂

  • BoRam Sung
    5 years ago

    I like this place! Highly recommed~

  • christine joy jimenez
    5 years ago

    Been here for almost 3years and their service is consistent and they recommend treatments that suites for the client.

  • negnoy
    5 years ago

    Friendly staff and clean environment!

  • Mona tan
    5 years ago

    Nice and good results.High recommended

  • Lim claire
    5 years ago

    I like the services and staff very friendly. Good recommend to all.

  • Jamie Poon
    5 years ago

    I’ve tried the onliclear treatment and there was improvement in my acne. Looking forward to doing more onlipulse treatment to improve my condition further. Thanks to Chloe and her team!

  • pris ang
    5 years ago

    Their underarm shr laser treatment is really effective. Good service. Recommended

  • Szeyun Ting
    5 years ago

    my experience with only aesthetics holland village has been amazing so far! the service has been really great and the LED treatment i’m currenly doing is very effective. i’d definitely recommend this place to anyone looking for beauty treatments!

  • F Rs
    5 years ago

    Staff is friendly and environment is clean!

  • Yanny Samuel
    5 years ago

    Love the onlift treatments with Chloe! She is super friendly and gives great advise on anti ageing tips.

  • Viccintta Lim
    5 years ago

    Made an appointment to get a consultation and Chloe attended to me. Chloe advised me on the treatment I required without any hard selling. Whenever I come by for appointment Chloe make me feel very welcome and comfortable. The treatments she recommended show great visible sign and I’m very thankful. Chloe’s warm hospitality since day one still remains.

    The rest of the team at HV ONLY was very friendly and helpful as well.

  • wei shan yeo
    5 years ago

    Very professional service and the staff are friendly and helpful! Saw results within the first 2 sessions.

  • JANICE CHUA
    5 years ago

    very professional service and the staff very friendly.
    Good recommend

  • Cyrille Shamyl Bautista
    5 years ago

    Excellent service and staffs are friendly. Easy access location too.

  • Cherry’s Choice
    5 years ago

    Great service !! Staff are very friendly. You can look for Xin , she is very good 🙂

  • Johannah
    5 years ago

    Very patient and friendly staff and no hard selling! Would recommend!

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