• nail palace sembawang shopping centre

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17 Reviews on “Nail Palace - Sembawang Shopping Centre”

Overall:
  • amanda
    2 years ago

    staff Theresa has very good customer service, always a pleasure having her do my manicure!

  • Jia Qian Lim
    2 years ago

    The staff is very kind and helped me match the colors. Recommended

    员工很亲切 帮我搭配颜色 推荐

  • jiahui J
    2 years ago

    Good service

  • Grace
    2 years ago

    Developed paronychia on toe after pedicure. Staff made an effort to be pleasant, but the hard selling made the whole experience far from relaxing.

  • Shu Jiuan
    2 years ago

    thanks for the excellent experience and good service expecially Theresa Vanessa and Celine. Very friendly and open to conversations.

    I did my gel mani padi and enjoyed my rest day here last week! My colleagues are giving high compliments on my gel mani padi ❤️ Will come back again!

  • Jaslin Sim
    2 years ago

    I went to this outlet. Their price is incredibly insane. I asked the staff there she said because of shop rental but even those atas shop at town also doesn’t charge this high. In total I paid 70+ for threading. On top of that, the staff who did for me thread until my newly done lash extension twice but still denied when I told her while i was in pain. Imagine during the threading 1 side of my earring also flew out. Still tryna hardsell me package after I went through such ordeal. Definitely my first and last visit. Terribleeeee experienceeeeee everrrrrrrrr

  • CC CC
    2 years ago

    Horrible hard selling. Hate it

  • Lai San Wong
    2 years ago

    Bought a package from Nail Palace but am worry to step into for services! This is due to their HARD Sell service. Similarly, have been told by several outlets that I have fungus and it will spread if i do not buy products to treat it.. this is appalling after i went to my dermatologist (nail) that he said my toes are not fungus infected ?

    Each visit despite having to have alreast paid few thousands of dollars, we will be continuing to receive hard sell of products.

    I am a Very unhappy customers

    Try at own risk!

  • GM O
    2 years ago

    First time ever coming here, and will definitely be my last. Ridiculously exorbitant pricing and the constant hard-selling is absolutely disgusting and a total put-off. I can’t recall how many times I had to say NO. I can get something similar done at a quality nail salon in town at half the price.

  • SWMR
    2 years ago

    I went with my daughter. The staff was doing some major hard selling on the package. yikeeees.

  • Krisila Teo
    2 years ago

    I am client @ nail palace in*** Northpoint. That was my first time EXTREMELY BAD EXPERIENCE!!!I was asking for MEDI & PEDI.The lady was nice at 1st…I was in rush that day so l hv not check my nail. When I was having dinner outside, I saw my nails was not FULLY polished like chips off aweek kind.I went back and show the same lady yet she can say l DO MY
    OWN…OMG!!! I say how can u !!

    say that!? U never polish properly and ACUSE client? That was really a very bad nails place I ever been.l tot she wil apologise and re paint..SAD

  • Fatimah Osman
    3 years ago

    terrible service. didn’t do a good job. not to the standard at all. staff tried to hard sell service. when I refused she kept pushing me to buy package which really annoyed me. I think they should stop hard sell processes to make the customers feel inconvenient. I will never use their service again!

  • urban iten
    3 years ago

    Staff harasses customers hard-selling packages and refuses to let you leave unless you sign their package – warn your friends and family.

  • Peepee Poopoo
    3 years ago

    Excellent service by staff especially Celine who gave me a perfect service and understanding. At first glance I though its kinda pricy but it’s definitely worth the price by knowing how much the products cost and great service by staffs. I mean it’s near 2022 now what else is cheap. “Cheap things don’t goes well I guess” ? . Plus nails also a reflection of your health especially my toe nail never touch before? so why not give it a try.

  • lil am
    3 years ago

    Staffs are very friendly and did their services professionally. Got my manicure and pedicure done by Vanessa,Celine,Patty and Novia. Had a pleasant time, will definitely visit again! 😀

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