Modern Beauty Salon - Orchard

Modern Beauty Salon - Orchard

SG 321 Orchard Road #05 01-06 Orchard Shopping Centre 邮政编码: 238866,
32 Reviews
6235 4232
Write a Review
Favorite
  • modern 1

  • Profile

    Modern Beauty Salon offers a wide range of treatments by our well-trained beauty therapists. Our beauty consultants review customers’ usage regularly and recommend suitable treatments to our customers. We also customize specific treatments according to the needs of our VIP customers. Our senior management closely monitors the latest trends of beauty industry and acquires state-of-the-art beauty machines in order to maintain a pipeline of new treatments.

Place Category: Salon

Shop FACIALSINGAPORE

32 Reviews on “Modern Beauty Salon - Orchard”

Overall:
  • Anna
    2 years ago

    Visited twice and experienced extreme hard selling. Forced to take up more expensive package each time. Very unpleasant experience.

    Reply ↓
  • ellenayoon@yahoo.com
    3 years ago

    Wei Jin’s from Somerset Modern Beauty. I am very happy with her service. Her service is excellent, friendly and able to follow up with my appointment. I have been facial for many years. Now my age is 60 and my skin look so radiant.

    Reply ↓
  • Mei Liang
    4 years ago

    isabel服务很好很细心也很专业，每次的做的tx我都很满意。mavis和huimin也是一个很热情，给人的感觉很亲切。

    Isabel’s service is very good, attentive and professional, and I am very satisfied with the tx I do every time. Mavis and Huimin are also very enthusiastic and feel very kind.

    Reply ↓
  • T珊
    4 years ago

    I love all the people here, they are very friendly and provide professional services.Keep it up guys !!!

    Reply ↓
  • Jessie TAN
    4 years ago

    ISABEL是一个很专业又很贴心的美容师，不需要我讲什么他都会安排的很好让我很满意

    ISABEL is a very professional and caring beautician, he will arrange it well without me saying anything, so I am very satisfied.

    Reply ↓
  • robert Gan robert
    4 years ago

    My friend bring to try facial，i very like the facial n beautician isabel??

    Reply ↓
  • Demi Chong
    4 years ago

    people here are very kind and friendly. they care about the well-being of us :))

    Reply ↓
  • Lisa Lee
    4 years ago

    The experience is very nice and comfortable, had no problems encountered. Friendly consultations with good service at orchard

    Reply ↓
  • minmin lim
    4 years ago

    very good n professional????

    Reply ↓
  • Meng Chian Lim
    4 years ago

    Aisuan, 她服务态度认真，平易近人，:让人感觉轻松自在。

    Aisuan, her service attitude is serious and approachable, she makes people feel relaxed and at ease.

    Reply ↓
  • Pink Lin
    4 years ago

    Huimin 手艺非常好?

    Huimin’s craftsmanship is very good?

    Reply ↓
  • Meimei Kong
    4 years ago

    isabel 帮我服务很多年了，喜欢她的每次帮我安排的facial

    isabel has been helping me for many years and I like the facial arranged by her every time.

    Reply ↓
  • Flora Hong
    4 years ago

    Mavis and Vernise provide excellent service and highly recommended.?

    Reply ↓
  • Lie Lian Hong
    4 years ago

    Excellent service with beautician Weijin..

    Reply ↓
  • Jessica ong
    4 years ago

    The location is excellent, in the heart of Orchard road. Have been coming for facial treatments here for the past years . I like the way isabel and her team professionally give best advices.Best part is that they don’t ‘hard sell’ unlike many salons . I have never go to other salon after make my choice here. Thanks you for the good service!Thumb up!

    Reply ↓
  • Jan Tiu
    4 years ago

    今天非常满意她们的服务。尤其是Yuri的手法特别好?

    I am very satisfied with their service today. Especially Yuri’s technique is very good ?

    Reply ↓
  • Saphira Sarina
    4 years ago

    The staff at the somerset outlet are very professional and friendly.I really enjoy the facials provided by them.Good job!??

    Reply ↓
  • Nancy Lee
    4 years ago

    I read alot of reviews online and decided Modern Beauty is the place for me. They did a very good job, I tried out their facial and I liked it so I signed a facial package with them. Since then I have been going there for my facial every month and renewed my pacakge with them. The supervisor and staff are friendly at this outlet.

    Reply ↓
  • jess Tan
    4 years ago

    Extremely clean, professional and friendly staff, and pricing is quite good for the services. i never regret to come here for the service. it definitely worth the price and come back again. Thanks for the product explanation Mavis.

    Reply ↓
  • Lukas Ho
    4 years ago

    Thank you for the excellent services that provides to us. Thumbs up!

    Reply ↓
  • Anna
    4 years ago

    Mavis,Vernice,Huimin service very good..服务很专业。And the receptionist Jennifer is very helpful. Very satisfied with the service.

    Reply ↓
  • Tan Flora
    4 years ago

    Thank you very much to Mavis for the effect of the treatment provided today. Over the years, Modern has managed my skin better and better?

    Reply ↓
  • Tracy Tan
    4 years ago

    My beautician is Ms Isabel, She very patient n knowledgeable. Her skill is superb.She does not hard sell to me too. This is very comfortable to go facial at modern beauty when I have this professional beautician.

    Reply ↓
  • Orchid Teddy
    4 years ago

    I caution customers because not only the service is slow they are HARD sell their products.

    Treatment
    The treatments are not bad, but I hate it when during treatment they try tell you about your problem and try to sell you packages . It makes a customer feel very unsettling and uneasy especially a time /space to relax.. Typical Hong Kong Approach.

    After the treatment no tea is offered like most luxury spa/facial do and they take a LONG time to check you out because they want to keep selling even one have said “no” 5 or more times.

    Upon Check out, they fill in the “review for you” hence it is not a legitimate survey, as they will always give a high score for themselves and the information is not confidential” you are only asked to sign. Such reviews should be optional and conducted by the customer not pre-empt by the receptionist/therapist.

    Booking process is horrible.
    They are trying to encourage customers to use their app, the user interface and is mostly in Chinese so I did NOT download ( I tried the English version, but it is really bad and slow).
    Without the app, I request for manual booking, but they cannot make the booking on the spot and so they have to wait. For a few times they only call me back 5 days later, the last confirmation was 7 days later, which I have already made alternative plans as I have not received a confirmation from them. In the call, they cannot even provide me updates of my next 2 bookings has been placed in the booking system.

    When they call to re-confirm the booking they only update you via phone/app. As mentioned the phone is my only option, and the strategy is call the Customer once and hang up. They can’t even leave a voice message like most service provider. So Customers are forced to call back when it is impossible to get a CS agent online.

    The treatments are not bad, but the therapist skill is very different and inconsistent, so if you do sign up stick with your therapist.

    They can’t really speak English so if you can’t speak Chinese, I DO NOT recommend you to try to come, you will have communication breakdown. And the pricing is not the cheapest.

    Reply ↓

Leave a Review

Your email address will not be published. Required fields are marked *

Overall:
Select a rating
Drop files here or
Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 3 files)
Please drag & drop the files to rearrange the order

Shopping cart0
There are no products in the cart!
Continue shopping
0
Select an available coupon below