• MODE Aesthetics jem

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65 Reviews on “MODE Aesthetics - Jem”

Overall:
  • Zac
    3 months ago

    Have a pleasant experience with Aries from Mode Aesthetic(JEM), she is very detailed and precise. Thank you!

  • Wendy
    3 months ago

    Mandy was very professional with her job. I whatsapp her at 4.45pm to check if I can come after 5pm to purchase 1 pack of mask. Mandy waited for me despite her knock off hour on Sunday. A big thumbs up for her professional attitude towards her work. Thanks, Mandy.

  • Tracy Wang
    5 months ago

    I wish to give a dedicated long positive feedback on Dr Michael Lim for his meticulous work and attention to details, having to clean up the shoddy work and mess by Dr Seow Weibin On 28 Feb 2024, I went to Mode Aesthetics at JEM outlet. I was told by Dr Seow that my remaining filler left in the package was not sufficient and for eye filler, I need another brand called Ellanse instead of the usual HA filler which would not be as lasting, in Dr Seow’s words. As it was my first time trying Dr Seow’s skills, I took his advice and upgraded to this more costly filler, which has 4 units for the same price compared to 6 units of HA fillers.

    Firstly, he did not mark out on my face at all before injecting. He injected very fast and did not prompt his patients at each step of injection and what he did, unlike Dr Lim. At the end of the procedure, he overfilled and he assured me that I need a week or so to let the filler set. Hence I waited. Days passed, then weeks. I whatsapped my photo progress and disappointment to the outlet and my anger just built up especially when I made another visit to speak to Dr Seow, who nonchalantly told me I can easily dissolve it with filler Hyalase. What an unethical attitude! He might as well fill my whole eyes until it bulges before he Hyalased them and burn my money! Not only that, I was left with unsightly bulges which people asked if I am lacking sleep. Who in the right mind would go to an aesthetic clinic to uglify themselves instead of beautify themselves? All my holiday photos had bulges and I had to edit them!! I was never uglier! I felt even uglier when I smile because the bulge will be even more pronounced!

    Although the outlet had done service recovery and I went back to Dr Lim (despite their good reviews about Dr Seow which led me to switching to him to try), this one single horrifying experience with ONE doctor left me traumatised. I do not even know if I should even try Ellanse with the better doctor, Dr Lim, in the near future.

    So much for an incompetent and complacent Dr Seow who did not even seem remorseful or wrong about what he did, merely to be brushed off with “not to worry, we can Hyalase it anyway” crappy reply. This is akin to cheating customers who are told to purchase and then need another procedure to undo it.

    To my horror, Dr Lim actually informed me that it not advisable for people to use Ellanse on the eye area! To make matters worse, Hyalase may or may not even work on Ellanse. So I can only hope, pray and wait! Makes me wonder if Dr Seow is even a certified doctor with the right skill sets and knowledge. Wonder how many victims out there who did not speak up like I do. Super utterly dismayed and disappointed with Dr Seow! Never will I ever go to any clinic who hires him!

  • Jojo
    1 year ago

    Annie at Jem is amazing. She is through and kind. She takes her job seriously. Definitely and highly recommend her.

  • Qin
    1 year ago

    Appreciate Aries assistance, the service is highly attentive and patient.

  • Liliwati
    2 years ago

    Go to mode Aestetic at jem outlet my beauty therapist Kelly its very good and professional highly recommended her

  • Nra
    2 years ago

    Pat is very good & friendly. Dr Lim is very very good.

  • Shikin
    2 years ago

    Pleasant good customer service from Jems outlet that was provided by Kelly.
    Thank you for making me feel comfortable through out the facial treatment.

  • Liz Liew
    2 years ago

    Second time here at JEM to do my face treatment and I request to a same person Miss Aries to do the treatment for me, she is a experienced staff n perform well. Excellent. Keep it up !

  • Julia
    3 years ago

    This clinic is only interested in serving those who have high spending power.
    Poor customer services.

  • April
    3 years ago

    I feel great and comfortable for their service. Thank you?

  • Kimberly Nguan
    3 years ago

    Miss Jessy and Dr. Elaine are very friendly and professional. The treatment is worth and effective. I’m happy with the result . The laser treatment improved my skin tone.

  • Jazz888
    3 years ago

    Had a trial on Ultra HIFU on 18.12.2021 afternoon, Aesthetician Yin Yin is a very professional with courteous staff, will definitely book for an appointment with her service again.

  • Sherlyn O
    4 years ago

    First time doing Fat Freezing treatment, Yin Yin is friendly and makes me feel comfortable, big thumbs up

  • St Raihanah
    4 years ago

    Friendly staff (Annie tiong) and lovely place. Explains well and feel welcome.

  • Jiayi Lim
    4 years ago

    Annie tiong – very relaxing and comfortable experience!

  • Solar dragon
    4 years ago

    Enjoy my treatment-Alma laser & derma-shine with therapist Aico. I like her facial massages and her jovial personality. The sales consultant is not pushy.

  • YY Ho
    4 years ago

    I would like to commend Aico for her professionalism and friendliness. Being my first time doing hair removal, I was pretty nervous but she chatted with me throughout the session and patiently answered all my queries. The session was pretty much pain-free too. Would definitely recommend their service to those who want to try out hair removal.

  • Lee Zelin
    4 years ago

    Aico was very nice and friendly. Treatment is good too

  • Lee Yee Song
    4 years ago

    Yin Yin is very friendly and professional, highly recommended!

  • Ayidah Rajesh
    4 years ago

    Ying Ying was very professional and patient. Good service:)

  • Joyce Zhou
    4 years ago

    Aico 非常温柔,仔细介绍各个步骤的效用,谢谢

  • Tammy Tan
    4 years ago

    Aivo have been very helpful and patience with me. She’s very professional and I have seen proven results after few sessions with her. I am satisfied with her service.

  • lily_ JeonManoban
    4 years ago

    Aico..
    Is very friendly and lovely person yet professional in work ,

  • Mo Zhang
    4 years ago

    Annie Tiong 很耐心,讲解的很详细。

    Annie Tiong was very patient and explained in detail.

  • alana kasem
    4 years ago

    The therapist Aico was very accomodating. 🙂

  • 88tham
    4 years ago

    Special thanks to the therapist Aico& the receptionist Mandy, they are very professional and helpful.
    The overall experience is satisfying. Most important is they are not pushy like other aesthetic clinic and will just offer the best treatment that suit you.

  • May Tham
    4 years ago

    Annie Tiong given a good service for me to have a very good first experience

  • Cindy Wira
    4 years ago

    Aico is a very friendly and lovely person yet professional in her work. Her work is fast and efficient yet painless. Do look out for her!

  • Lee HW
    4 years ago

    Aico is great and detailed therapist

  • 坡上生活记
    4 years ago

    Aico is very good service☺️

  • XiaoMin Lee
    4 years ago

    Annie Tiong good
    Aico is good

  • Nurul Ain
    4 years ago

    Excellent service by the whole team. Aico was my therapist and she ensures that the treatment is done well.

  • Rhowena Artie
    4 years ago

    Annie Tiong did a very good service and explain to me well.very professional

  • qiong liu
    4 years ago

    盈盈小姐姐的手法很好 做完脸感觉脸上很干净很舒服

  • kavitra thanapal
    4 years ago

    mandy was very patient and kind while explaining the process and prices.. aico was very warm and comfortable to be with.. thank you ladies.. Will definitely recommend this place.. value for money

  • Tara Chan
    4 years ago

    My therapist – Ms Aico who very friendly.
    This is a nice place to visit. Staffs are professional.

  • Indra Krishnan
    4 years ago

    Excellent service and v friendly staff. I was very satisfied with my first laser facial and will go for the 3 time trial. I was served by Ying Ying and highly recommend this place.

  • Ryan Shahnur
    4 years ago

    I had a very good facial session with therapist Aico on 4 May 2021. I don’t know why it took me this long to get a facial but it was an AMAZING experience. Aico did an outstanding job. From start to finish it was flawless and smooth process. She was very kind, and knowledgeable of what she was doing. I highly recommend the facial by Aico. I will be back to use her service again.

    Additionally, I was also super impressed with the care and attention I received at my facial appointment on 11 May 2021. Therapist Yin Yin welcomed me in with a friendly smile. First Impressions count so much! Yin Yin is truly Great! She was very tentative and thorough on explaining with detail what she was doing and what products she was using on my face. I felt relaxed and at ease. I was pretty impressed with the final result. My face have never felt better. Thanks Again Yin Yin and Aico for your Amazing touch! I definitely will recommend both of you to my friends and family.

  • Xhaw Wee
    4 years ago

    Thanking Ms. Aivo..loving it so pampered with my session ?

  • Sandra Kwok
    4 years ago

    Yin yin has been very professional and exceeded my expectations.

  • zhaozhi goh
    4 years ago

    Ying Ying was really careful while doing fractional laser ?

  • Asmara R
    4 years ago

    Very good and professional treatment by Yin yin!

  • Wisti Rahmakhira
    4 years ago

    This is my first time trying teeth whitening. The service really excellent with Yin yin. She is professional and very nice.

  • Xue Er Peh
    4 years ago

    Had treatments at Jem and was served by Yin Yin. I like that she’s friendly, gentle and helpful. She’s able to answer my queries and look after my needs whenever I’m there. 🙂

  • Marlissa Ali
    4 years ago

    My session with Annie tiong was great. She explained all the steps and I felt really comfortable. Thank you!

  • yong ching pei
    4 years ago

    It was my first treatment with Mode Aesthetic, aesthetician – Ying Ying.
    Very comfortable treatment, friendly and nice environment, clean sanitation and professional service. Looking forward to my next visit.

  • Joel Randall
    4 years ago

    Annie Tiong was awesome! Teeth looking super white after treatment

  • Kate Lim
    4 years ago

    Enjoyed my session with Yin Yin. She is. Very gentle and patient lady, we had a lovely chat and I will be back for more treatments. 🙂

  • Chanel S
    4 years ago

    Aico was my therapist and she is one of the friendliest person around. She will let me know that the cleanser will feel cold before she starts. During the extraction, she will also check if there is any discomfort. Left with a clean face and happy mood!

  • Afiqah Azli
    4 years ago

    Yin yin is a very generous person she ensures my procedure is smooth and always ensure I’m not in pain . Thank you !

  • Gene Yee
    4 years ago

    AICO, Good attitude and service

  • Lim Shuhui Esther
    4 years ago

    Annie Tiong with good service.

  • toniya sundaram
    4 years ago

    It was a pleasant experience and the service was satisfactory @aico, Thank you

  • Tryphosa Vivian
    4 years ago

    Staff Aico has been such a wonderful staff. She will attend to your needs with a great heart

  • 伊人
    4 years ago

    I have my trial here, see how resutlt going

  • Shu Wen Lee
    4 years ago

    Great service by Yin yin, really cheerful and friendly therapist, made me feel comfortable and relaxed throughout the procedure.

  • Angela Tan
    4 years ago

    Great and comfortable experience with Mode Aesthetics! Yin Yin the beauty therapist is very professional. She provides great services and is gentle throughout the process . Most importantly she makes you very comfortable to be with especially when you are having sensitive area treatments. Highly recommend her! And the rest of the staff at JEM are very warm and welcoming and always checking up on you on the progress of your treatments.

  • O EL
    4 years ago

    Extremely pleasant customer service from staff Ying Ying. Thank you!

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