Mode aesthetics - Bedok Mall

Mode aesthetics - Bedok Mall

BEDOK MALL 311 New Upper Changi Road #B2-37 S(467360),
113 Reviews
6386 5964
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    MODE Aesthetics delivers award-winning results with innovative treatments ensuring 100% customer satisfaction with quality assurance. From the UK to Korea, MODE has partnered with industry experts and leading aesthetic manufacturers to provide only the latest and most effective aesthetic treatments to all customers.

Place Category: Clinic

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113 Reviews on “Mode aesthetics - Bedok Mall”

Overall:
  • Alfie
    1 year ago

    Although it is my first time trying micro needling, I am satisfied as I was informed earlier of the process. Angeline knows what to do and is very professional. I would recommend bedok for anyone who wish to try.

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  • Sue
    2 years ago

    I have no prior impression of this salon before, but decided to give them a shot after a quick reviews glance online. AGNES was so wonderful and detailed with her work, all my fears of the “risks” I might be unwittingly taking vanished.
    No nagging hardshell like many other clinics is a huge plus, so i bought a couple more sessions in return!

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  • FR
    2 years ago

    Hi all. I do not write reviews, but my experience at the Bedok outlet with Angie was so traumatic, discriminatory, and rife with casual racism that I had to come here and write. I am a brown-skinned foreigner who lives between the US and Singapore. While filling the intake forms, I informed the lady at the front desk that my Singapore number was not set up, and I had foreign phone number. Upon that, she asked me to share with her my “India number”, and all the while her body language was as if she was frustrated and inconvenienced by me. I am not from India and have literally never even been to India. This assumption, and the discriminatory attitude that followed, made it obvious that MODE Aestherics is a racist facility, it is hostile to people of color, and is a threat to Singaporean values of racial inclusion. If you are a White person or Chinese Singapore, by all means visit them as they will treat you much better.
    My “therapist” Angie took me into an office, where I proceeded to share with her the conversation I had via booking on Instagram about my skin history and previous microneedling treatments. Laser and needle treatments are tricky for dark skin — there is always a risk of hyper or hypo pigmentation given the melanocytes in our skin. But having done microneedling and peels for years with aestheticians in the US, I wanted Angie to know the specifics of my skin. She interrupted me by saying that she cannot do the procedure on my entire face, adding that “we do not know what you spoke about while booking the appointment”. First of all, why don’t you know? It is the job of the business to collate important information about the customer and SEND it to the outlet. The have some 80 dollar promotion for fractional microneedling going on, which deceptively makes you think its a normal face procedure. It is not. They will only treat a portion of the face under this promotion treatment, and this is something hidden in fine print that you will find out only at their outlet. Anyway, I caught this issue, and MADE SURE I booked a full face treatment of $168. I was not there requesting undue privileges, I was requesting a treatment I was paying for. It seemed like Angie assumed that given my racial identity, I was PROBABLY paying for the cheaper package. When I informed her that its not fair, and that I am a serious user of aesthetic service who does not want to get warped up in discriminatory pricing and the stupidity of “treating only part of the face” (I did not use the word stupidity with her), she responded to me “you be nice to us as we are being nice to you”.
    Would the staff speak to other customers in this humiliating way? Would you treat a White girl in this way? I am aghast and shocked at body language and casual racism of MODE Aesthetics. The staff member in question should be seriously questioned on her skills — both interpersonal and aesthetic skills. MODE Aesthetics would have to make serious investments of money and time in training Angie and the front desk people at the Bedok outlet.

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  • Deborah
    2 years ago

    Served by Angie ng and agnes chong.

    Did hifu. Horrible result. Removed my cheek fat under my eyes, thickened the bottom half of my face. Eye circles look worse, Worsened my skin condition, a lot of acne and pores on my face after I did hifu, skin looks more dull, lifeless with blotchy skin. All because I saw a promotion on tik tok. As always, told that my face would look better more defined. Only agreed to the 60 plus dollar promotion to get a more defined jawline. Convinced me on the bed to do the 500 dollars two session hifu package for the whole face, told that it would make me look better. Did one session. No refund, no restitution, extremely upset by the decision to come here

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  • Gin
    2 years ago

    I came to the outler for their ads of laser trail first time customer for 25$ without any hidden costs according to their claim. I came there and realized the 25$ is for the laser itself ONLY. No one would do the laser without cleansing or wash face right 🙂 and extraction (if u hv pimples). Their price for face cleansing and eztraxtion is 98$… haha such a trick! Completely waste my time. Alert for those who wanna try!

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  • Beedhu
    3 years ago

    Jia xin was very efficient and gentle throughout the treatment. She made sure that i was comfortable. All the Staff at bedok outlet were friendly . Overall, the experience was very pleasant!

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  • Candy
    3 years ago

    No sure this the correct platform to feedback my unpresent experience on my carbon laser treatment at mode Aesthestic at bedok on 15 Jun.When she doing carbon laser on my face, the lady did not put on goggles instead she apply 2 cotton on my eye. Wander this is safely procedure when do treatment on client?

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  • April Lee
    4 years ago

    Nice environment and service was hassle-free. Agnes was kind and attentive.

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  • Sheryl Han
    4 years ago

    Very pleasant and hygienic facility with extremely dedicated and professional staff. Agnes is an expert at what she does and it’s great to have her overseeing my treatment!

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  • Editha Del Carmen
    4 years ago

    Been coming to Lush since beginning of year and find the team very professional, fair and easy to communicate with. Agnes in particular has been excellent – very gentle and communicative whilst doing my treatments.

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  • Vanessa YM
    4 years ago

    The atmosphere here is clean and nice, and the staffs here are friendly, especially Agnes, she chitchatted with me during my treatment, it made me feel less anxious and nervous. ??

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  • Elena Chua
    4 years ago

    Jinn was really gentle and was able to answer all the questions I had!

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  • Arwa Izzuddin
    4 years ago

    Jia xin explained each procedure and was very professional.

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  • Widya Alwi
    4 years ago

    Jia xin was very efficient and gentle throughout the shr treatment. She answered my questions clearly and made sure that i was comfortable. All the Staff at bedok outlet were friendly too and weren’t pushy. Overall, the experience was very pleasant!

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  • Milafe 25
    4 years ago

    Great experience with Jinn, highly recommended.

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  • Rozanne L
    4 years ago

    Jinn is professional and friendly!

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  • Gillian Lim
    4 years ago

    I’ve been visiting Lush Aesthetics for their SHR treatment which has been effective for me. Thanks to the team at Bedok, especially Agnes, who has been very gentle, thorough and friendly. My experience with Lush is one that is consistently comfortable and easy. I would definitely recommend their services to a friend!

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  • RY Karasawa
    4 years ago

    I had SHR treatment with my 16 years old daughter. Very satisfied as it is no pain and effective so far. Ms. Agnes is a skilled aesthetician and all staffs are trained well. Looking forward to finish my course.

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  • Nor Fa
    4 years ago

    I signed up for SHR package bec I was assured that every session consist of unlimited shots but that’s just a way to lure you in and get more sales. The session will only last for a pathetic 5 mins and when you requested for longer duration, the therapist (Jinn) was being reluctant and said that it was already 700 shots so they can’t do longer for you. I did not see any improvements even after 18 sessions, just a waste of money.

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  • Celine Tsang
    4 years ago

    Jia Xin helped me with SHR, she was meticulous and very friendly! It was a painless and fuss-free treatment, highly recommended if you’re considering Brazilian SHR! The best one I’ve tried so far.

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  • Jinryeong Kang
    4 years ago

    I am always satisfied with JX 🙂

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  • detgirl11
    4 years ago

    I did luscent hair removal and carbon laser with Jinn today and I thoroughly enjoyed the experience. I was not used to the sounds of the laser and I was startled at first but she comforted me. She also assessed my needs and recommended solutions. Great job lush aesthetics bedok. See you soon again

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  • Agnes Kok
    4 years ago

    Excellent service by Jia Xin

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  • Crstna Potayre
    4 years ago

    I like the facial . Thanks to Agnes ?

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  • Yingying Seng
    4 years ago

    Jiaxin is patient, kind and soft spoken. Love the service here!

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  • Dreamliner
    4 years ago

    Jann is a good therapist… i do microneedle RF and she did patiently all area and willing to adjust to my request to strengthen the scar area

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  • gracia alipio
    4 years ago

    Jinn s a good person to attend to. Easy to talk with and not difficult to sell at. Friendly and give you advice in what way your skin need it.

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  • Marian King
    4 years ago

    jiaxin good service and friendly pretty..

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  • Stephanie Lee
    4 years ago

    Great experience with Agnes from Bedok outlet. She’s very attentive and The whole treatment was very relaxing and comfortable.

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  • Jasmine Tan
    4 years ago

    Always enjoyed my visits to Lush – staff are generally friendly and my skin has improved a lot under their care. Agnes does my treatments most of the times and she is always very professional and thorough and takes the effort to check that I am comfortable throughout the treatment.

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  • surekka kannan
    4 years ago

    Jinn was very friendly and professional, had a great first time experience here at Lush. Service is wonderful ?

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  • Huiyi tan
    4 years ago

    Agnes was friendly and helpful in treating my skin, gave advice as well on how to take care of my skin better. Prices slightly on the steep end but overall experience was good 🙂

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  • shan hwee amanda
    4 years ago

    Jinn is great and friendly.

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  • IRIS lns
    4 years ago

    Jinn was very kind and helpful

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  • Margaret William
    4 years ago

    I have been going to Lush Aesthetics @ Bedok Mall for a while now. At first i was skeptical and wary of their services as i do not like being pushed to sign up any packages or purchase any products. However, I slowly began to enjoy and like the way the staff manage the customers as they have never pushed me to buy any products nor sign up any packages. In fact, i signed up on my own. I have been going there for Carbon Peel, Almalase Lazers and Oxygen infused with Vitamin C therapy treatments. They provide good quality and professional services to me. I must say I am deeply impressed with their services, particularly Agnes. She is very professional, very patient, warm and friendly towards me. She always makes me feel very comfortable and relax each time i am there for my treatments. She always shares with me how my skin condition at that point of time and what i should be doing to improve my skin. I would recommend them to anyone.

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  • Talita Oktarisa
    4 years ago

    It was really nice and great treatment with Jinn…

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  • Lim Ling
    4 years ago

    Jia Xin, Agnes
    Very friendly and helpful staff. Clarified my doubts patiently and didn’t hard sell me at all. Will come back again!

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  • Karen Kwan
    4 years ago

    Jinn is friendly staff …

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  • Jerique Yew
    4 years ago

    Cosy place with friendly aestheticians.

    Jinn is professional and really thoughtful when giving me my treatments.

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  • Valerie Cheng
    4 years ago

    Teeth whitening. Jiaxin was very attentive and detailed. ??

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  • Shirley Teo
    4 years ago

    Agnes was very detailed and gentle in her treatment, patiently explaining to me the steps of the treatment so that i understand the full benefits of the treatment.

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  • Guo Yuting
    4 years ago

    Agnes is very patient and polite throughout the treatment session!

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  • Winter Law
    4 years ago

    Been there for 5times for SHR. Its effective as of now and I love Agnes service. Service is the only reason I will choose to continue my treatment at LUsh.

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  • Shima A.
    4 years ago

    Thank you Agnes for a relaxing evening of facials and teeth whitening

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  • Gan Ping Woo
    4 years ago

    Thanks to Lush Aesthetics! Yesterday Agnes did the laser pore treatment for me. Thumbs up to her as she is gentle and caring. She also explained on how the treatment works 🙂 Thanks to Lush and Agnes

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  • Nur Quraisyah
    4 years ago

    Good service by Charlene and Agnes!

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  • Tiffany Tian
    4 years ago

    Jinn is friendly staff .

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  • Tay TN
    4 years ago

    It was a pleasant experience, see instant result with 2 rounds of treatment. Good advice from consultant Charlene and great service from the Assistant Agnes. Thks.

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  • Anggun Sari
    4 years ago

    Agnes,.. I just want to say thank you for do my first time lasser. My face fell fresh. I hope for the next session.

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  • Julia julia
    4 years ago

    Jinn was professional and friendly ! Good recommend .

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  • Sabitha Munnangi
    4 years ago

    Very good service and polite. Agnes does good job. Very professional and good communication and also advice very good products.

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  • Kimberly Seah
    4 years ago

    Effective results and great service by Agnes! 🙂 She’s the best!

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  • Chern Yi
    4 years ago

    Have been going here for my IPL treatments after my package with Estheclinic ended. Although I liked Estheclinic, it was a little out of my budget. The packages in Lush are more affordable and value for money. Jia Xin, my therapist, is lovely, polite and professional. Makes the experience a very pleasant one!

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  • Supatchaya Intharasupa
    4 years ago

    Jinn and mandy

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  • zahrin amir
    4 years ago

    Agnes & Jinn attended to me for my sessions. They were careful and always ensured I was comfortable throughout the session. They’re all very warm & welcoming.

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  • Gaiana Lim
    4 years ago

    Treatments are effective and reasonably priced. My therapist Jiaxin is very friendly and professional as well.

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  • sammi
    4 years ago

    Was attended by Jinn today, she was very helpful and provide recommendations based on my skin condition. Thank you!

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  • Krishna R
    4 years ago

    Jiaxin from Lush Aesthetics is one of the most professional therapist. She possess great amount of experience in handling various laser machines and provides customized treatment according to one’s skin conditions. She is one of the most patient among all therapists and carries wonderful smile even with demanding clients.

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  • ゆゆゆゆゆ
    4 years ago

    Agnes had good communication!

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  • Fronda Ngoh
    4 years ago

    This place is very well-maintained and have a luxurious vibe to it. Soft music will be played while you are undergoing treatments and this helps in relaxation and allows us to de-stress. Jinn is a very professional lady who explains my skin condition elaborately to me every time i come by. She will give me pointers on how to improve my skin condition. A great person to chat with as well. Thank you for the wonderful sincere service.

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  • Hanna Taufiq Siraj
    4 years ago

    My treatments at Lush were always amazing and my skin looks great after the alma laser. Bright and radiant. The staff is always helpful and professional. My therapist is Jiaxin and she is very gentle, friendly and very good with the treatments!

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  • Ang Mei
    4 years ago

    JiaXin is good patient therapist who takes pride.thank you

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  • tan yanhui
    4 years ago

    Jia Xin has been attentive in meeting the needs of her client. And patient to introduce the products as well.

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  • Mahirah Mahid
    4 years ago

    Jiaxin was my therapist & she was very patient & gentle! High recommend her!

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  • Dawn N
    4 years ago

    I had a great experience with my esthetician Agnes from Bedok outlet. My facial with her was really relaxing and comfortable. She was gentle and ensure that my session was thorough! Always look forward to having her. (:
    Like

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  • Candle Light
    4 years ago

    Jinn was my aesthetician who was very kind and friendly to do treatments on sensitive areas. She is also very respectful and professional (hygienic). Would come again ^_^

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  • Jasmine Yap
    4 years ago

    Jinn helped me with my SHR session today. She is professional and makes you feel at ease. Thumbs up!

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  • Ankita Yadav
    4 years ago

    Jia xin did my Hydra facial , this was quite refreshing and done nicely , thanks .

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  • Zubeidaa Noor
    4 years ago

    Had a good and relaxing session with Jia xin. She is gentle and great. Thank you Jia xin.

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  • Oleo L
    4 years ago

    Very pleasing experience! Service is good and the staffs are very welcoming. Jiaxin who did the treatment for me, is very professional and friendly!

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  • Hanni Syafiqah
    4 years ago

    I am happy with my experience here with one of the workers there called Agnes at Lush Aesthetics @ Bedok. She was kind and gentle throughout the session and made me feel at home. <3

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  • Christina Thong
    4 years ago

    Excellent services by Agnes. She is very focused and never failed to check in with me every now and then during my treatment. She makes me feel very comfortable.

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  • jasmine teo
    4 years ago

    Kudos to the Team at Lush Aesthetics (Bedok) – Angie, Jinn, Agnes & Jia Xin for helping to fix my acne-prone skin condition since 2017.

    You can count on them as they pay extra attention to your needs and budgets.

    I loved their exclusive minty masks. It is the most moisturising one I’ve ever used.

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  • 綾A-Lin
    4 years ago

    Yesterday having Agnes to do my SHR treatment, she was so attentive, found that my skin were very dry and peeling, so she put some moisturiser on to my face, and I was surprised by her thoughtfulness, thank you~
    And thank you to the thoughtful Jinn as well for always serving me ☺️

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  • Wei Liang Sim
    4 years ago

    Agnes and Jinn is very professional and friendly. Treatment much more effective than those scammy non laser pigmentation treatments

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  • Kiren Kaur
    4 years ago

    Jinn is just great!!! Enjoyed the treatment under her.

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  • Kang JY
    4 years ago

    Agnes was very attentive and professional

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  • Azzi m
    4 years ago

    Had completed 3 sessions of Fraxel microneedling for my pitted scarring, and the scars have improved drastically by at least 70%. Worth it with almost no downtime. Products used are also great. Jinn is very friendly and very detailed in carrying out the treatments.

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  • Belles koh
    4 years ago

    Thoroughly enjoyed my facial & IPL sessions since the first visit to Lush Aesthetics. Having concerns in certain areas of my face, Agnes took the time to hear me & provided insightful & personalised advised from her view. However, felt that the level of professionalism in terms of the time management seemed to be a disappointment for the recent session.

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  • Chona Andres
    4 years ago

    Mandy as my consultant provided good explanations on my skin care needs. Jinn as my aesthetician was gentle and always ask if I am comfortable. They are accommodating and service is good. Definitely will come back for next session. signed up for carbon laser treatment.

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  • Lily Kong
    4 years ago

    Went for super laser hair removal and received a great service from Ms Agnes. The hair removal is quite effective and there are no hard selling. Satisfied!!

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  • Narendra Kandregula
    4 years ago

    Overall, excellent service by Jia Xin.

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  • Elis Lim
    4 years ago

    Jiaxin – Did SHR treatment with Jaixin. She was friendly and meticulous during the session. Highly recommend ??

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  • Steffi Mun
    4 years ago

    Been a customer here for 2-3 years. The lady serving me today, Jia Xin, is nice and pleasant and not hard selling. Some of other sales people do hard sell.

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  • Anissa Schmitt
    4 years ago

    Very calming environment with soothing music and scent. Staff (Jia Xin) was very friendly and patient.

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  • Fadhilah
    4 years ago

    Jiaxin was really friendly and professional during the entire treatment. Thank you!

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  • Jojo Ln
    4 years ago

    Jiaxin is good and very friendly. I’m happy with her services

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