Joyre TCMedi Spa - Compass One

Joyre TCMedi Spa - Compass One

1 Sengkang Square Compass One, #04-10, Singapore 545078,
20 Reviews
6246 4300
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  • joyre compass one

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    JOYRE TCMedi Spa is a pioneer in integrating Traditional Chinese Medicine with modern spa treatments and beauty aesthetics services to deliver personalised treatments that match each individual’s body constitution, and lifestyle to bring about a sense of balance and total wellness.

Place Category: Clinic

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20 Reviews on “Joyre TCMedi Spa - Compass One”

Overall:
  • KATHERINE WAN
    9 months ago

    Winwin is extremely detailed, provides through explanation and advice to help you understands the issue. She is always friendly, encouraging and full of smiles. Highly recommended.

    Reply ↓
  • Dennis Samuel Chew
    1 year ago

    May and Belle provided excellent service and advices for my pains of my knee. Results are seen within 2 visits and is very effective. Thank you!

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  • Chui
    1 year ago

    Their tuina not bad but very hard selling their product. Every tuina session keep talking about their product. Pls stop selling product to me.

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  • rea miramon
    2 years ago

    (27May) They’re good in marketing and enticing advertisement but poor customer service. I tried a Tuina massage in Joyre before it’s not really good perhaps it depends on the masseuse so I bought a voucher to try again but I just regret buying one as I went through a hassle of booking appointment. They don’t accommodate when they know you bought a service package in a discounted price.

    (Update as of 29May) got a reply from the business for this review. not a surprise that they are more responsive here

    Reply ↓
  • chew peipei
    2 years ago

    Worst customer service ever. Do not bother to sign package here as it’s so hard to get a slot and ‘their so called customer service’ will never get back to you. you can refer to the message I send on march 26.

    Reply ↓
  • JOHN SEE
    2 years ago

    Staff is no manners to the customer who don’t want to take packages from them ,it’s good experience when having as a first time tryer, but the schedule is difficult to arrange for visit ,they show their really bad attitude and no manners

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  • Frank Zhang
    2 years ago

    I went for a 60-min massage session but the therapist ended the session after only 50 minutes. I was not late for my session, in fact, i reached the outlet earlier than my scheduled slot.

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  • Bosco Lim Hearted Moments
    2 years ago

    Took up the $38 trial for the back and ahoulders for 30 Min. Therapist You You was very good. I felt so relaxed and tired (to sleep). Hope I can have a good sleep tonight. Normally I wouldn’t consider massages packages, but for this, will consider taking up in future!

    Thank you sister You You for the experience 🙂 谢谢优优姐 ????

    Reply ↓
  • Francis Tan
    2 years ago

    Called compass one outlet to check for some services, charges & appointment schedule earlier today. The person that answer the call claimed they are very very busy & need to call me back. Given my mobile but waited for more than 2+ hours no call. I call back, they are still busy, not enough staff/ & appointment today is full! She should have tell me 3 hrs ago & I can look for alternatives. Business is good, probably don’t need new potential business…….?

    Reply ↓
  • 仲仪
    2 years ago

    Xuan is very helpful for my back pain. Release all the muscle tension.

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  • Shihui wong
    2 years ago

    Xuan is my therapist and she is very helpful and knowledgeable, I used to have cold hands and feet, but has got better after doing bath spa with her.

    Manager Catherine is friendly and patience as well.

    Reply ↓
  • Rina Tan
    2 years ago

    Worst experience ever..

    I bought a package of 3 sessions to try last year but the receipt unfortunately was submitted to Compass One customer service to claim the points. When I called up to book my 1st appt, they only told me when I turned up for the massage that they cannot locate my records. I refused to pay and told them to try to search their records. When i tried again a couple of months back to book, they again told me they cannot find my records and claimed they will check with their HO. Since then no news from them at all.

    I am writing this off but will not patronize them ever again.

    Reply ↓
  • Laine 王 E
    2 years ago

    Faith took care of my skin very carefully and professionally, which helped my skin improve a lot. Thank you for your care ??

    Faith姐姐很细心很专业的照顾我的皮肤，让我皮肤改善很多问题.谢谢你的照顾??

    Reply ↓
  • Michelle Lau
    2 years ago

    Redeemed a voucher for a facial session and was served by Faith – she’s knowledgeable and was very careful with my skin. Meticulous and didn’t rush the treatments. Had a pleasant and relaxing experience 🙂

    Reply ↓
  • OKS Tan
    3 years ago

    Very lousy customer service,

    When I sign package tell everything can. After sign up package, can’t book appointments.

    Call in also very bad customer service.

    Reply ↓
  • zakiyah rosli
    3 years ago

    My therapist Yoyo knows what is my concern and after treatment i feel much better. Thank you. Will recommend my friends here too. Thank you. 🙂

    Reply ↓
  • Hong Puay Hong
    3 years ago

    Professional service. Highly recommended.

    Reply ↓
  • Jelphine Koh
    3 years ago

    All the staff are very friendly and they know what is my concern. I feel very relaxed and comfortable whenever i come for treatment. Thank you l

    I will recommend my friends here too.

    My therapist Auruora and the Manager Catherine are friendly & pleasant. 🙂

    Reply ↓

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