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Place Category: Salon

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31 Reviews on “Cecilia Westberry Beauty Spa”

Overall:
  • Hermione Neville
    3 years ago

    Loved it. Exceptional service very attentive.

  • Sharanya Paul
    3 years ago

    They have great service for waxing. They even provide home service. Easy to book and professional staff and extremely time sensitive. A definite go to!

  • Katherine Unson
    3 years ago

    The best facial of my life

  • A V
    3 years ago

    They always meet my expectations! Cecilia and all the personnel are great! Thank you!

  • Jaz Ching
    3 years ago

    It was my first time and I did a couple of services: waxing (Brazilian, underarm, & eyebrows), facial (basic with shoulder massage), and spa (mani & pedi).
    I was a little overwhelmed when I got in because there was no waiting area as there are 3 seats for mani and pedi services right at the entrance and by the reception counter. Nevertheless, the staffs were very professional and quite nice.
    The waxing was surprisingly little to no pain compared to the other waxing places I have been to before but very thorough and quick.
    The facial was so good and relaxing. They threw in a “free trial” of the tendon massage and it was super good as my facial muscles were quite tight and therefore “clogged” causing a bit of bloating on my face. I would highly recommend to have the tendon massage along with the facial service.
    The spa (mani & pedi) were quite well done as well. The scrub and the mask on the hands extended up to my elbow while the one on the feet extends up to my shin area which was surprising because for some places they literally just do the hands and feet area. Now my limbs are so soft like a baby’s butt.
    All the therapists have a very light touch that could easily relax you. The best thing is that they don’t hard sell during or even after the service is done. They just let me know they also do hair services.
    Definitely will come back for another me-time pampering day.

  • Mynameis Iqa
    3 years ago

    They’re so professional and so nice towards you. Did brazilian waxing twice already and service is tip top! Thank you ladies!

  • Neo Seng
    4 years ago

    Fried enough

    炒的夠火喉

  • Shruthi Sreeram
    4 years ago

    I scheduled an appointment with them at 7 pm. And the website mentioned that the procedure would be over within 30 mins. And to my wonder they started exactly at 7 and completed by 7:30 pm. The staff who handled me was excellent at the quality of service she provided and friendly too. Definitely recommend Cecilia Westberry Beauty Spa for a visit. I am sure one would never regret going there. I am definitely visiting them again. Cheers 🙂

  • Fel I
    4 years ago

    Look no further! The best spa with attention to detail staff is here for you! You can walk in and get all your beauty needs done in one go. Cecilia is a true professional and her team is stellar! If they have availability, take it, as you can’t go wrong at Cecilia Westberry Spa ✨

  • Samantha LWN
    4 years ago

    Front of the shop looks like a storage facility than a beauty spa… full of discarded furniture !

    Saw their staff (in uniform) often gathered and smoked under the walkway (next to the lift lobby near the Indian provision shop). The cigarette smoke blow into the residents’ flats… Very inconsiderate people!

  • Rachel Bethany
    5 years ago

    TLDR: Avoid the holland village location. My skin is still recovering thirteen days after my hydra facial there. Wheelock location is great.

    My first experience with CW was for a hydra facial at Wheelock place. The cost was high but the service was excellent, the location and ambiance was high quality, and my skin looked wonderful several days later.

    Six weeks later, however, I made another hydra facial appointment at the Holland Village location and it was dramatically different. The space is in the ground floor of an HDB and not nearly the same quality or ambiance. No air con outside the treatment rooms. First technician did not speak much English but was okay, but then Cecilia came in with a hard sell to purchase products, get a manicure too, and sign up for a future microneedling appointment. She did extra extractions that were extremely painful and left me bleeding and in much worse condition than just “a little bit of redness” that you might expect. Thirteen days later and my skin is still healing. Avoid this place.

  • Joelle Tan
    5 years ago

    My go to place for waxing that has never failed me. The staff here are very friendly as well, thank you Elaine and Z-Fiona for the fantastic service!

  • Vanessa Willis
    5 years ago

    I have booked twice now with them at their Wheelock Place spa and each time there has been an issue. First time there was no therapist there for our confirmed booking so we had to wait till they sent one over 45mins later from their other spa. Second time there was no booking in the system even though I had a confirmation from them. So they said I can wait till they send someone over. I just left this time not waiting.

  • V Tan
    5 years ago

    Efficient and professional spa services. Bright and clean feel. simple yet tastefully designed interior . Facials and massages are top of the class. Using the best brands in skincare. Cecilia will analyse skin and recommend the most suitable treatment to bring out your best. Ask her. There’s nothing she doesn’t know!

  • Charlee D.
    5 years ago

    It is funny how even 3 months has passed, I still can remember the terrible experience I had with them specifically with Cecilia (the owner). For someone who runs the business and faces her clients, she really needs to improve her attitude and the way she treats people.

    She was pretty invasive with her questions, shaded me for where I come from and to top it all, belittled me because of my nationality. What a racist. Next time, put a sign in your shop on the type of races/nationality you wish to serve only. She should know better given her “experience”.

    Oh and they love to upsell! Be careful on the type of service/s you are getting since the last time I went there, I was supposed to get a facial as well but I was surprised to pay 2 and a half times more.

  • Carrie Lee
    5 years ago

    I booked the facial treatment ($200) but in the end they charged me $555 for facial and massage. This is just a beauty spa in HDB and really too pricey.

  • Jacqueline Chang
    5 years ago

    Ratree is the best for waxing!

  • valerie machoba
    5 years ago

    The pedicure was good but the pricing is not clear, website lists callus treatmet at $21, then its turns out to be $48 apparently because of a foot mask that must be sold together with the treatment. I’m also still not sure what the callus treatment actually was because I felt I got what you would expect in a standard pedicure at any reputable place. Ended up paying $90 for pedicure which is pretty pricey

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