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20 Reviews on “Bioskin - Tampines”

Overall:
  • Lorinda
    3 days ago

    Has a Korean herbal treatment at Tampines outlet. Both Lucy who did my hair & Aden who attended to me were both marvellous. Excellent service, polite & accommodating without being pushy. No hard selling. Highly recommended to visit the outlet.

  • ZAINAP BTE SALEH
    2 months ago

    Priscilla is very friendly and always make me feel comfortable when I come to the centre for my appointment.
    I appreciate her advise on my well-being.

  • Jane
    11 months ago

    May and Yantang are good in their service.

  • Jessie
    11 months ago

    Lele is absolutely wonderful in her service to me . She performed her skill well and make me feel comfortable during my scalp treatment sessions.
    Always caring and make sure u feel comfortable under her care. Try afew therapists during my previous sessions still Lele is the best !

  • Julia Lee
    1 year ago

    I went to Bioskin Tampines for my monthly facial after an overseas vacation today. My therapist, Fitri has performed a very relaxing facial and shoulder message for me. Her skills are commendable and I felt refreshed after the whole session. Thanks Fitri for the excellent services.

  • Madhuri
    1 year ago

    It was really a very good experience for my facial by therapist FIT. She is sooo good n knowledgeable. After facial I felt so refreshed n relaxed. She was not at all in a rush while performing her job. No hard selling like others. Highly recommended 👍

  • Liew
    1 year ago

    The package is overpriced and not worth the try. Imagine you need to pay sgd 600++ per session. Think twice before go for trial session.

  • Lisa
    2 years ago

    Went for gua sha trial on Was attended by staff Lucy ler. Product use has Pleasant smell. Room is clean n nice. Enjoyed her facial n shoulder massage very much. Well done. Staff Priscillia recommended some package. Not pushy in signing up.

  • Nalyn
    2 years ago

    I just want to thank LUCY for my treatment today.She did a very good job and very good in customer service.Highly recommended.

  • Tina
    2 years ago

    Came to Bioskin @Tampines for facial & shoulders massage. Both friendly ladies Lucy & Chindy have been very professional. Chindy helped me to analyse my face condition & does the right treatment.
    Lucy’s massage hands are wonderful. Felt very relax after the session. Great way to destrss!

  • Sherlyn Chen
    3 years ago

    Just had an amazing session at Bioskin Tampines. Chindy & Pan Pan were very patient in explaining the different treatments suitable for my skin type.

  • Shannon
    3 years ago

    Priscillia is a person who is very friendly and professional ??????

  • Mui Lian
    5 years ago

    Make me feel fresh and relaxing

  • Grace Sum
    5 years ago

    Very very red, burning skin for weeks. Instead of apologising and remedying the situation, Doris from customer service threatened legal action for the poor review.

  • indrani g
    5 years ago

    A well deserved and great experience with Eva the therapist who took extra care in making me comfortable and feeling great

  • xiao ling huang
    5 years ago

    This is my first time writing a negative feedback.

    1. Gave in to pushy staff after going to Bioskin through Groupon 2+ years ago, and bought a facial package with 10 sessions for $808. I was promised that that package will never expire.

    2. After going for 4 sessions these 2 plus years, and coming back now, I was told that the facial is no longer available.

    3. I was asked to top up additional close to $2K (on top of the $480 balance I have in my account) for 10 sessions of their current O2 facial as my previous facial sessions are now “outdated” and unavailable.

    4. I refused to top up that amount of money. The staff then promised to combine the previous 2 sessions (2x $80) into 1 session of this O2 facial. She did not inform me that the one that I will be receiving is DIFFERENT from what she has been selling me, ie there are no ampoule and eye mask. I got this extremely basic facial at $160, which definitely costs less than $100 everywhere else.

    5. When I refused to top up an exorbitant amount of money for the O2 facial package after my facial, I was told that I can only receive 2 basic facial sessions with my remaining credit of $320.

    6. $320 = 2x basic facial sessions with no massage, no ampoule, no eye mask. Only extremely basic facial for $160 per session, unless I top up an additional $388 (+$160 in my account balance) which will enable me to receive 3x facial (more premium with ampoule, massage and eye mask) and 2x basic facial (with no massage, eye mask, and ampoule). Do your Maths.

    7. I was really annoyed at this point from hearing how they push their sessions across. Ended up spending almost 3 hours there when my facial lasted only 1.5 hours.

    8. The staff also claimed that those collagen drinks in my previous package 2+ years ago weren’t free, which contradicts with what I was told then (I will be provided collagen drinks FOC as part of my package). Hence, she said that the value of my facial was actually worth less than $808 (what I paid for), and I should not ask for so much. A side note, I did not take those collagen drinks then as they were too bulky, but am now told that the system indicates that I have collected them.

    9. I was so annoyed from hearing how they lowered the prices and subjecting myself to their pushy methods. The staff said that if I refuse to top up money, the $320 balance in my account (that I had to clear) would only allow me to have 2 basic facial sessions. Do your maths on how much such a facial with no massage, no ampoule and no eye mask will cost anywhere else.

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