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21 Reviews on “AWAY Spa, W Singapore - Sentosa Cove”

Overall:
  • Shuchi
    2 years ago

    Don’t waste your money!!! I would give it -10 if I could. Please shut down the place as its a health hazard

  • yoonjung kim
    2 years ago

    The facility of AWAY Spa was great, however the skill of massage was not so good. Overall it was okay but I would not visit again.

  • Melissa
    3 years ago

    Went today for a couple massage – Yeni and Atiqah were FANTASTIC. ❤️ my shoulder neck pain 100% gone! I’m so relaxed now – just the way I want to be on my staycation so glad I came to W.

  • Dayne Cowan
    3 years ago

    Outstanding. The best massage and spa treatments I’ve ever had in Singapore. The facilities were excellent and the staff were first class. It’s expensive but you get what you pay for in this case.

  • Nishal Pillay
    3 years ago

    Massage and facilities was good.

    Staff didn’t put any effort into introduction. Only saw others without a mask, after we realised that no mask needed when vaccinated. Male and female spa area completely separated. Heads up would have been good before they offer couples massage.

  • Cindy Tan
    3 years ago

    Great massage and bed, lived up to 5 star standard. Details on hair dryer… its clogged with dirt and dust. And shower head not working well.

  • Jeremiah Ang
    3 years ago

    Friendly service staff. Wonderful massage and great facilities. Will go again definitely.

  • Amie Lin
    3 years ago

    The detox spa helped cured the numbness(for 2 mths) in my hands!

  • OceanSky
    4 years ago

    This late review is for around 3rd quarter of 2020. Not professional by the name of Billie service staff at the counter. 1 WORD to describe = Rude. Regardless you are Local Or Foreigners we must respect each other be it face to face or over the phone.

  • Angeline Yang
    4 years ago

    Had an amazing time at the spa. Service staff and therapists were courteous and genuine. Quality of treatment was excellent and we would definitely be back again! Thank you!

  • Andrew Lam
    4 years ago

    While W Hotel is generally a great place to stay, the spa staff is absolutely terrible and offensive attitude, especially the staff named Billie. Even if you are inhouse guest staying with the hotel. I won’t recommend trying it. Just use the other hotel facilities to avoid unnecessary angst and an unhappy vacation.

  • jeffrey yap
    4 years ago

    Lousy spa staff billie.lack of eq and communication skill

  • Kylie Boyd
    4 years ago

    My husband and I had a body scrub, massage, and a facial. The BEST spa experience we have ever had! We cannot wait to go back! Everything exceeded our expectations from the facilities to the services.

  • Douglas Cheong
    4 years ago

    Worse spa in Singapore. Very bad service especially from the staff name Billie and including their director name Dora who dun respond when complain were made.

  • Emmy Abdul Alim
    5 years ago

    Billie was absolutely lovely! In Singapore where the level of service is often wanting, it was really nice to spend time at Away Spa.

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