• AM Aesthetics Bedok

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6 Reviews on “A.M Aesthetics - Bedok”

Overall:
  • Teo
    3 years ago

    Very arrogant manager in Bedok Mall branch. Went there for my booked Pico laser but was kept waiting for 45mins. 1) rcvd reminder a day before my booked n cfm appointment. Was flabbergasted as I was in shock to see the premise being closed. Gave a call n was told they have shifted to a few units away! What a pleasant surprise!!! 2) after 45mins waiting time, I was ushered into a messy room much to my dismay. D staff told me that they have just shifted in 2 days ago into the new units though much bigger n I said that I don’t have much time left to do my Pico laser as I needed numbing cream n because I have been kept waiting for 45 mins. I told them that I liked to switch to normal laser instead! 3) Half way through my normal laser, there was a short circuit! Puzzled, the doctor walked out n I told d manager that I rather stopped d procedure coz I didn’t feel safe n comfortable! She replied that I should just wait but I declined. Then she said ok. I then told her that it was a half way job, so A.M. Aesthetic should not account for this normal laser n she agreed. A few minutes later, the doctor came in n I told him what had just transpired between d manager n me. The doctor being professional n polite said: ” but as least let me finished what I have started.” So he carried on with my unaccounted for laser. 4) When I m done with d doctor, I went to d reception where I sat down with d manager n wanted her to ensure n assure me that session was not charged! I specifically told her to check on their system to check on my balances of my fully paid lasers. This is to make sure that my balance remainders will not be compromised! Her rude reply : ” I have already given U FREE one” Her tone was akin to ” hey free one ! Why so cumbersome! Guess what? She said, oh system is out as they have just shifted in! Nevertheless, I thanked her n reminded her to get one of he staff to call n update me on my balances but Not a drop of call came in! Very mighty n high- handed staff they employed. Have second thought about buying n renewing my packages. Very regretful but have to bear with their arrogance since I have balances of my lasers with them!

  • Doris
    3 years ago

    Their service isn’t the best. Slow to respond on their whatsapp. Did not record my appointment in their system so I had to wait when I arrived. Like another reviewer said, I went down cause there’s a promo but was told by one of the therapists that I should do a more expensive type of treatment. Since I already paid a deposit (which is non refundable if I don’t take up any package) I went ahead. Then I saw the doctor who didn’t really explain a lot and proceeded with the treatment. Was quite upset at 2nd appointment because the doctor was a different person and said that the package I signed up for isn’t really effective for my skin concerns! Wasted my money. Don’t see any noticeable results. Also, don’t buy their skin care products. It’s overpriced and they even gave me products close to expiry.

  • Cecilia Tan
    3 years ago

    Dr Amu at Bedok Mall she is very detailed, kind and caring. Today 2/11/2021 so glad she did what best for me and making my very first experience easy and painless. Fiona always my preferred therapist as she provided comfortable solution and service since day 1 Refresh time.

  • Holly
    3 years ago

    Worse service i have ever encountered with therapist who were obviously unprofessional in handling treatments for their customers. Manager of the store was also equally unprofessional. They have zero consideration for customers time & to my horror, they mishandled treatments and was completely not concerned about the condition of customers skin due to their mishandling. Absolutely will not return!!

  • Fatin Hazwani
    5 years ago

    Horrible service. Would not recommend. Person serving was very rude and will pick on your every flaws to increase sales. Do not go to CCK outlet. Playing it dirty by manipulating customer and will pick on your flaws to lower your self esteem so hard that they can up sell their product. If you need help with your skin, this is NOT where you should seek for help. They are only out to get money. Not passionate to help at ALL. Seek help elsewhere, it’s not worth it

  • Angel
    5 years ago

    Went down to toa payoh suppose is for Carbon laser. but after spoken to the doctor he mention this carbon is not for permanent pores. and give me suggestion for other laser that is permanent for pores with different price??? but what’s the point for doing if not permanent? it’s glad that the doctor did explain clearly.. but if the staff can explain over the msg instead of wasting clients time to go down…. just for the sake of making an appt and telling me is good for pores??? what if clients staying jurong?? isn’t it wasting their time??? although the doctor did explain but I feel that if I need permanent laser for pores I may as well do rejuran with my clinic and fast result??? if this is not permanent. I won’t recommend at all.

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