• V medical aesthetics clementi mall

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31 Reviews on “V Medical Aesthetics & Laser Clinic - Clementi Mall”

Overall:
  • Png KL
    2 months ago

    On the treatment.
    After 6 sessions, I can see significant improvement. Most time treated by Dr Chia. Very pro and assuring.

    On customer service
    Much improvement needed. Coming 10-15 mins before appointment time is not encouraged by the practice there. Appointment given 1030 but clinic only opens at the same time.

    Hygiene
    The clinic needs to check regular for mould accumulation on the ceiling and changes to the pillow cover after each client. Not sure about the goggles used during laser treatment.

  • Koh Kester
    8 months ago

    Very nice and clean environment! Very friendly and highly knowledgable team. Had a very good experience visiting this outlet. Highly recommended!

    1. Shruti Khattar 4 weeks ago

      My experience with them is quite negative to be honest.
      While I don’t have a lot to complain about their service, they hardly put any emphasis on giving a good and relaxing experience.
      Their only motto is sales, not even a minute of the entire duration of the treatment, the sales girls insist on pushing packages.
      It is very annoying. They don’t even realize what they are saying as it is so mechanical.
      First, they suggested me 7-8 sessions of underarm laser.
      Then, after 5 sessions, it became 15-20 as according to them, my hair follicle is too thick.
      Seriously! It’s the underarm area we are targeting and I am not very hairy.

  • Christabelle Ng
    8 months ago

    (I really like that the assistant here is very kind and attentive in explaining, and the doctor is also very patient in helping me with my care. I will take my son to solve the problem of acne. I really recommend it👍)

    我很喜欢这里的assistant很亲切很细心解释,医生也是很有耐心的帮我做护理,我会带儿子去解决痘痘的问题,真心推荐👍

  • Becky Eng
    8 months ago

    Dr Chia is approachable and answered all my queries. No hard-selling and staff always promote what is necessary. They just introduced tea / coffee menu. Love it the environment. Cosy setting.

  • Wanling Chua
    8 months ago

    Great experience at V asthetics, staff and dr are really friendly. Did my laser with Dr Chia and seeing good results within 2/3 appts in!

  • Honey Beezz
    8 months ago

    Dr. Chia is very great and provided deep details of theatment.

    Staff Miss Noelle also friendly and not hard sell. Highly recommend to come this branch.

  • Sherly Tay
    8 months ago

    Noelle has been amazing and dr Chia does the job wonder. Recommended with HDL service.

  • Janice Lee
    8 months ago

    Been here for few sessions and the result is good. We are being serve by the sales consultant and the service level is tip top, no hard sell. Doctor Chia is very experience and they will explain every queries you have and make sure the best result shown.

  • ivy lee
    8 months ago

    First time here, staff are polite and doctor here very polite. Will come again.

  • Karen Lee
    8 months ago

    Doctors and consultants are very friendly and professional in giving advice.

  • Grace Wong
    8 months ago

    I visited Clementi branch today for treatment and all staff are very professional and friendly. I would well recommend.

  • estella85
    8 months ago

    I have been visiting the Clementi outlet for a few months for Pico laser and HIFU treatments. I have noticed visible results, and my pigmentation has lightened significantly. Even my family has commented on the improved complexion! Dr. Chia is meticulous when it comes to addressing your concerns, particularly in areas that require more attention. He also follows up on the progress of those specific concerns. The staff there are friendly, especially Dione, who recommends treatments that you need without overly hard sell.

    Don’t forget to enjoy a cup of coffee while you’re there too!

  • Dion Cheung
    8 months ago

    (Dr chia and staff, the service attitude is very good 👍🏻 and very friendly, ☺️Now also have provide Coffee service ✌️)

    Dr chia and staff, 服务态度很好👍🏻也很亲切, ☺️Now also have provide Coffee service ✌️

  • LYY Yp
    8 months ago

    Dr Chia is very professional and very clear in the explanation before every step of my pico laser and collagen. My pigmentation has lessened a lot and I am very pleased with the result after 5 sessions. Overall, very pleasant experience.

  • 陳珺兒
    8 months ago

    (Very good environment and very good service. The doctor is also very handsome😄)

    非常好的环境还有非好的服务医生也非常帅😄

  • 忠しし
    8 months ago

    I just did 3 x pico , I saw my pores improve a lots , and my skin texture already smooth, Dr Chia is very professional and always before treatment will explain my skin ,Staff also very friendly, highly recommended

  • Adeline Lim
    8 months ago

    Dr Chia is professional and careful in providing the treatment. He kept me informed on the steps before carried out the treatment. Staff here are very friendly to make you feel at home.

  • Bryan Tan
    8 months ago

    Dr Calida Chua

    I would like to thank Dr Calida Chua for being all her advice and also recommendations. She adjusted my initial treatment option that optimised my recovery and achieved faster results.

    Which is something that I am appreciative of. The staff nurses are all very friendly and helpful as well. Always ensuring that every visit is enjoyable.

    Thank you! Always look forward to my next visit 🙂

  • Lee Lee
    8 months ago

    I would like to show appreciation to Dr Chia for his professionalism, staff Gigi for her patience & pleasant service as well as staff Michelle for her thoughtfulness. My skin condition has improved markedly after just 3 sessions. Thank you to the team @Clementi for your excellent care!

  • lee NL
    8 months ago

    Second time here, staff are polite and doctor here very professional. After the sylfirm X session I can see my skin texture are improve. Thanks a lot definitely will recommend my friend and family here!

  • Jonas Sng
    8 months ago

    Did Pico Laser with Doctor Chia at V Medical Aesthetics Clementi Mall and showed excellent results. Skin is improving visibly after a few sessions. Extremely helpful clinic because both the doctor and staff are friendly and enjoyable to communicate with. Strongly recommended!

  • Xinwen Thio
    9 months ago

    Dr Calida has been very patience and knowledgeable! Great experience

  • Cynndi Lee
    9 months ago

    I’m satisfied with the professional service rendered by Dr Chia. My pigmentation has improved alot after the pico laser. He’s able to answer my queries professionally.

  • Hew Wee wee
    9 months ago

    Pico laser is good. Very satisfied with my freckle pigment removal done by Dr Calida and Dr Chia. My skin is much hydrated and better after chanel injection . Am now using sylfirm x for my melasma toning. Can’t wait to see the results. Nice clinic setting with friendly doctors and staffs.

  • Kelly Chok
    9 months ago

    Recommends me treatments that I only need. Had done fotona 6D and profhilo on my face and results are very good. Clinic staffs always follow up on my skin and made sure everything is alright. Their service are really good. Very comfortable with them

  • Su Gan jie
    9 months ago

    Dr Calida is my regular doctor. She is always very thorough in doing my treatments. I recommend sylfirm x to those who wants to improve their skin quality. Although my skin is aging, Dr Calida manage to help me. Very grateful. Highly recommended.

  • B P (Pat)
    9 months ago

    I signed up a PICO package with this clinic at Clementi and has completed a few courses of PICO laser treatment. Whilst the doctor and service provide reasonable treatment/services and there’s some improvement in my skin condition, would like to highlight their negative practises. There are much hard/soft selling of new treatments by the service staff without them understanding your skin condition, the suitability of the proposed treatments, pros and cons of the new treatments, combined effects of a few treatments, short term and long term effects. The products they hard/soft sell range from yellow laser, stem cell injection (?!), etc. the service staff are not doctors, are they suppose to do these without even having an in depth understanding of your skin condition? They are exploiting our motivation/desire to have better skin conditions! Their sale tactic is always “doctor give discount, after this week/month no more”. One of them even show me the facial pictures of another patient/customer who have bought a ‘needle’ package to convince me to buy the same treatment. Please respect his privacy! There is a breach of trust issue here. Please don’t show pictures of patient/customers without seeking their permission! Please prioritise patient/customer needs, privacy and long term positive skin outcome above profits and hard/soft selling!

  • Velisa Sasa
    9 months ago

    I have a dry skin. But after Dr calida recommend me do the profhilo treatment my skin is more hydrated n brighten.The staff also very friendly.

    Thanks.

  • Emily Low
    9 months ago

    I’ve had a very positive experience with V Medical .Dr. Chia has been transparent and helped set realistic goals (hair loss). The full team at the clinic are always positive and very helpful !

  • Ian Cheong
    9 months ago

    Dr Chia is very professional & provide very sound advice for my skin condition & requirements, can really see improvement after a few sessions. The assistants are very friendly & patient since my first visit. Really enjoyed my experience!

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