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41 Reviews on “Shakura Pigmentation Beauty - Heartland Mall”

Overall:
  • April Z
    5 months ago

    I have been encountering very hard time to make the appointment. Urge the management call me and request to refund!

  • Adeline
    9 months ago

    Fenny @ Shakura- Kovan is very attentive and careful person. Is my pleasure to have her as my consultant.

  • Peter Tay
    1 year ago

    Cindy is a excellent consultant who is committed to take care of my skin.

  • Irene Pang
    1 year ago

    Cindy is an excellent consultant.
    With her attentive & friendly service, feels comfortable being with her.
    Nice & Happy to have you taking care of my skin condition.
    Good Job!

  • Ivy
    2 years ago

    I’ve visited Shakura@Kovan for the last few years and have always been greeted by the friendly and helpful counter staff. I’m impressed by the professionalism of my consultant June who never fails to answer my question knowledgeably! My skin condition has improved after the
    last few treatments, appreciate June for all the care and services rendered! Always looking forward to my next appointment!
    Thank you ladies from Shakura@Kovan

  • Jenny
    3 years ago

    I always look forward to my facial sessions at Shakura Heartland Mall where my consultant Ashley will always greet me with a broad smile and a warm welcome. Ashley is a professional and skillful consultant. She treats my skin carefully and attentively, analyzing my problems and providing her solutions. With her professionalism and skills, my skin tone has improved. Ashley is also a very caring consultant who ensures that I am fully relaxed during my treatment. Thanks Ashley, for the great effort! Highly appreciated!

  • Vivian Chan
    3 years ago

    I have been here for 2 years and i enjoy my facial at Shakura. The service from counter staff are excellent and always welcome with big smile. I would highly recommend my facial consultant June, she is very professional and friendly. She know my skin problem very well and she will recommend the best treatment for my skin. I have no doubts in asking her any question and she is always patient and clear in explanation. After the treatment, i feel my skin condition is approved. I am very thankful for her amazing service. Strongly recommend to come Shakura for a facial. At Last, i would like to say thank you for all the team at Heartland Mall. Appreciate so much. Thumbs Up !

  • Jacqueline Ghoh
    4 years ago

    I’m a happy customer at SHAKURA Heartland Mall, my therapist Cindy is very attentive and always doing a great job with my treatment. Thumbs up!

  • Tan Amas
    4 years ago

    Always having a great experience with Shakura. Serene and her team is always friendly and provided with the best services. Been with Shakura since they opened till now. They showed me the best results and services. Strongly recommend to come and look for Serene and
    Shakura.

  • Gwee Ahbuay
    4 years ago

    Excellent service and wonderful treatment from Shakura Pigmentation Beauty. Especially Serene, she’s a nice and caring person for all customer and very will follow up our skin conditions and care for our skin conditions. Always feel welcome from them and friendly staff. Appreciate so much.

  • Cecilia Lim
    4 years ago

    Have been with Ashley @ kovan since last year. Ashley is very professional and knowledgeable. I know my skin will be in good hands under her care.

  • Cendy Seng
    4 years ago

    It was a quick and relaxing experience. The consultant was professional and knowledgeable. She was able to quickly addressed my skin issues and came up with suggestions on how I can fix them.

  • Renu Krish
    4 years ago

    Always enjoy my facial at Sakura Heartland Mall. Great Therapist who are very professional and polite and does great facial.
    Never regretted going to Sakura @ Heartland Mall.
    Great thank you to my therapist Cindy.
    Since the time you step in from the reception and till the end, you will feel welcomed.
    Great service and kudos to all working at Sakaru @ Heartland Mall

  • Evon Tze
    4 years ago

    Good services and catered to the care that my face needed. Felicia has given me a good care throughout the past 1 year, it was a good journey with her and I could see changes to my complexion after coming for treatments.

  • Eva Cheu
    4 years ago

    June is a friendly and good beauty consultant ? she taking care about my skin and well follow up my skin treatment at all time.

    She recommended me the correct skin package for me. Well recommended ?

  • Alex Ong
    4 years ago

    Ashley at heartland mall outlet is friendly and caring to her clients. She makes sure that her client gets their appointment and calls them befoeehand to confirm the appointment.

  • Hye Yoon Song
    4 years ago

    Cindy is always very meticulous with my skin. I feel confident that she takes good care of my skin???

  • xxjessieoo
    4 years ago

    Ashley was sincere and committed in carrying out the facial. Overall experience with yesterday’s facial was good. I’ve enjoyed the face massage and facial. I am also given a powder to apply at home to help with the healing from the extraction. Thank you for the service.

  • Steven Tan
    4 years ago

    Always a great experience at Shakura. The clean, cosy and minimalistic space make me feel comfortable. My consultant Kit is very friendly, caring, approachable and professional and help me understand my skin a lot better. I have followed my consultant Kit from JurongPoint outlet to Kovan outlet. I am happy with the service.

  • Sakura Chan
    4 years ago

    Ashley is commited and professional in her service. I like her friendly and caring attitude. She also knows her products well and know what is best package for me. I have seen improvement in my skin throughout these 3 years and thus have sign up to be a testimonial model under her. I hope she can have more customers that she can take care of their skin well in the future as well.

  • Goh Raymond
    4 years ago

    Felicia: Great beautician who goes the extra mile to provide the extra services. She is consistent throughout every session and is very friendly to talk to! I would definitely recommend her to my friends and family.

  • Ng Dwayne
    4 years ago

    Rachel is a very caring therapist, she explains the process very clearly and is very gentle with the treatment. The clinic has very nice ambience too.

  • Alicia Lee
    4 years ago

    Had been visiting them for the past few years to get my pigmentation treated. I don’t have any visible freckles now but I still visit them for regular facial. The entire procedure is soothing and relaxing. I like my friendly and skilful consultant Evon, she has been my to-go consultant and she knows my skin problem much better than I do. Recommending this place to people who prefer something more “organic” than aesthetic skin treatment.

  • Clara Lee
    4 years ago

    Dear Shakura, I am so pleased and impressed with Serene’s consistent, professional and high quality service. Her advices are very valuable and tailored to my needs. She uses her strong experience and expertise to help me with my skin problems.

    My once dull, uneven skin tone and spots are cleared due to her care and help. It helped me regain confidence when meeting people and delivering presentations at my work.

    Not only does Serene service her customers from her heart, she is an outstanding manager in leading her team to deliver the highest customer service and quality to every customers at Kovan branch. The branch is always filled with positive energy and laughters. It’s clean and staff are so well trained. I always look forward to every appointment. I highly recommend anyone to try their service.

    Well done Serene and Team! I look forward to see you soon.

    Clara Lee

  • Angela Yang
    4 years ago

    I’m really impressed with the eye treatment that I had it for the first time! Could see some difference alr! ?? this reminds me of how I felt the first time when I had their miroko treatment too!

  • 2014Y4EUCLID TOW LEE TING
    4 years ago

    Thank you very much for the excellent service!always enjoy coming for the sessions. Thank you to the staff at their Kovan outlet, the best team here???‍♀️ Especially my consultant Felicia!!! The sweetest and most professional! Thank you once again!

  • Wei Ling Wong
    4 years ago

    Rachel is very attentive and delicate and has good skills. The room environment is very comfortable and clean as well.

  • Nishigandha Mandhare
    4 years ago

    Had facial treatment at shakura service provided by Felicia. It was great experience. Very professional.

  • Darren Tan
    4 years ago

    Evon is really friendly and skilful!

  • Raelyn
    4 years ago

    Super hard-selling which is quite a turn-off.

  • Samantha Ng
    4 years ago

    Very bad service to call to even make appointment with the Kovan Heartland Mall branch. I wanted to make appointment for facial but Customer service staff who picked up the call was rude, not polite yet couldn’t even make appointment for me before she tried Interrogating my entire background. When I asked to do for 1 session 1st, she deliberately quoted me a really exorbitant price of near $500 for 1 session when I could do it anywhere else. Rude Rude Rude! Don’t patronise Kovan Branch!! Bad Service to the max!

  • Hong Xia Ang
    4 years ago

    June’s service is good and pleaseant experience.

  • Carmann Teh
    4 years ago

    June was excellent. Thanks for your kind and efficient service.

  • Gina Ho
    4 years ago

    Serene Ng services are excellence. She is friendly and sociable. Never felt boring during the treatment.

  • ESTHER TAN
    4 years ago

    Evon from Kovan outlet is skilled. She’s is friendly and knows what’s the best product for me.

  • Vivy Chia
    4 years ago

    June is a very patient and friendly beautician who understand customers’ requirements well.

  • April Zhou
    4 years ago

    June is a very helpful and experienced, she helps me improved the skin condition throughout the journey with her. ? and I enjoyed everytime doing facial with her. Thanks a lot to her that my pigmentation improved a lot.

  • Karen Sia
    4 years ago

    Excellent service from Shakura Kovan Customer Services and Serene is a very nice and friendly consultant, Serene always take care of my skin condition and i always feel welcome. ?

  • Jr
    4 years ago

    Really thankful to have June to regularly help me with my facial care and i have been a with shakura for 7 years and counting. Would definitely recommend it here! ?

  • Gurbachan Singh
    4 years ago

    Serene @ Heartland MALL is pleasant ,cheerful and a patience service consultant. Takes pride in her work and does an an excellence work

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