• citispa northpoint

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Place Category: Salon

15 Reviews on “CITISPA - Northpoint City”

Overall:
  • Hellen F
    2 years ago

    The massuese is very good and very patient. The staff are all very kind as well, no hard selling.

  • Xiaoyan Chen
    3 years ago

    Super hard sell and constantly changing staff. End up paying a few hundreds per session only to get a basic facial. Very unprofessional.

  • koki makiko
    3 years ago

    Very pushy in sales !!!!

    When you reject them, they will rush to finish up

    Terrible!! I paid $200 for a basic facial !!!!!! Wad did i sign up for ?!?! Every time u go, they will ask you top or ask you combine your session !!!!!

  • beecheng amy
    4 years ago

    The worst massage I ever had. Tried sembawang shopping centre and north point branch, both same! This just proved that they really don’t have good masseur, sad. Never ever try!

  • Charlene Tan
    4 years ago

    Worst spa ever visited. Unprofessional in service and government should not even grant them licence to operate.

    Their so-called experience masseur trying to play the role of beautician by cleansing and washing my face. Did she get a mixed up role? Told me the beautician is attending to ano customer. Horrible service, i told her off! I paid an expensive package to get substandard service? Management also sucks. Poor management lead to poor staff service.

  • Jolene Charissa Chris
    5 years ago

    Had a package for facial and massage but worst company I ever visited.

    How can a masseur do the job of a beautician to wash/cleanse my face while the beautician is attending to another customer? Can the management do something about it. For the past few years since I signed the expensive package, i didnt have a good experience. Your so called experienced beautician cannot trim the eyebrow well. Have you heard of beautician trimming off the edge of your brow? She repeatedly did that n i decided not to let her trim anymore. The bukit batok branch beautician did the same thing to ny friend brow n she was very angry. What kind of standard of beauticians you have? Experienced? The masseur is also lousy. In my years of doing spa w different companies, your company is the only company that has the worst service. I feel sorry for your founder who built the company branding only to let your staff destroy its reputation.

  • CH
    5 years ago

    They engaged a very experienced China masseur who was trained in TCM previously but she left this spa after few months. The others masseur only press on the aching joints , couldn’t access the customer actual needs.

    1hr 15mins massage cost about $120 with sighing of package.

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