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Place Category: Salon

38 Reviews on “Modern Beauty Salon - Jurong”

Overall:
  • Kathy
    9 months ago

    Extremely hard to book appointment . They hv this online booking apps but only for check in and you cannot use that to book appointment . Call in and 99% you will not get answered. So I have to go down to the branch to make appointment myself everytime . They treatment considered acceptable but quite hard selling especially the manager COCO will try to hard sell you everything your package is coming yo the end .. overall I don’t recommend this at all , customer services extremely lousy, not organise and super inconvenience to the customer
    I Hv one more lot to be finished , swear I won’t visit them anymore

  • Soh
    2 years ago

    I would like to complain about this receptionist who pick up the calls and talk so uncouth and rude to me.
    I called to change my appt date in advance and the moment she pick up the call, this is what she said and reacted (translated in English):
    “Hello, what do you want! Hey, You want to change to which Sunday, April so many Sundays, which Sunday are you talking about!
    Ok la, are you done!
    Without telling me whether the appt is confirmed or not, she just hang up on me!!!
    Then second time I call to reaffirm, again she says “What do you want la!”
    With such a poor attitude receptionist to take down customers calls, this will turn away and piss many customers off.

  • NEO
    2 years ago

    To Highly Not Recommend this beauty salon.
    I begged for a Refund from the Salon. The Salon told Me to Contact their Office Customer Service. I emailed and Called Many times. begged and begged for Refund from this beauty Salon.
    Their Customer Service Can be Rated as ZERO. !
    The Malaysia staff from Customer Service insisted on.NO REFUND. SO I HAVE TO SLOG AND SQUEEZE MY BANK SAVINGS HARD EARNED MONIES TO.PAY THIS SALON. !!!!!!!!!!!!
    Then i asked for the Head Massage Multiple Treatments to be Converted to Eye Treaments. I TOLD THE SALON girl. To talk Internally with their Office Customer Service. Cause I HAVE NO WAYS TO PERSUADE THEIR CUSTOMER SERVICE.
    THE SALON MALAYSIA girl. IS TOTALLY NOT HELPFUL. SHE STILL INSIST I TALK TO THEIR OFFICE CUSTOMER SERVICE MYSELF. !
    NOT ONLY OFFICE CUSTOMER SERVICE IS RATED ZERO.
    THE SALON STAFF ARE ALSO RATED ZERO SERVICE.!

  • Lee
    2 years ago

    Very friendly staff and the beauticians are very skilful.

  • Eri Tiang
    2 years ago

    Xiao Xiao is very friendly and have good skills.

  • Mary Ann
    2 years ago

    Happy with the facial service provided by the beauticians from Modern Beauty Jurong East.
    The latest facial experience with Liu Pan, friendly and professional. I will give 5stars for her service.

    But in general, two things I dislike some beauticians can be super pushy to sell you their products. Almost every session I came, someone will try to sell me something. Even I say ‘no’ they still continue to sell.

    Online booking slots can be super packed. You need to plan weeks ahead or even camp for slots.

  • tan kai poh 2 years ago

    ms liu pan is very friendly and good service

  • Apple
    2 years ago

    good service,friendly excellent,good location

  • JL
    3 years ago

    Coco is very helpful, attentive, skilful and professional. Lanzhi is very experienced and skilful.

  • Tan Oh Meng
    3 years ago

    Very friendly and good skill services

  • Cindy
    3 years ago

    I have great experience with Coco service in Jurong East branch. She is professional and always service with heart.
    Thank you so much.

  • Sarah Chua
    3 years ago

    I was happy with Lan Zhi’s body treatment skills…excellent. ??

  • Sammpj sam
    3 years ago

    Xiao Xiao good service and very patient.

  • Brian Wang
    3 years ago

    Gina very kind and friendly

  • Jolin蔡
    3 years ago

    Xiaoxiao good services ,she allso friendly.

  • Melissa Tan
    3 years ago

    Service at Jurong is good. Ms Liupan is very good with facial.Reception is friendly too. Good experience

  • Angie Law
    3 years ago

    Good service and professional

  • Reena L
    3 years ago

    nice service and the staff are very meticulous

  • Tay Siuyan
    3 years ago

    I like Gina service.

  • Sandra Loh
    3 years ago

    Satisfy facial and eye treatments

  • Casurina Yan
    3 years ago

    Gina is a great beautician.. She is attentive and skilful.

  • beast official
    3 years ago

    服务很好。
    excellent service.

  • Li Hoon Ta n
    3 years ago

    Lanzhi 服务很好,技术也很好。我很喜欢

    Lanzhi’s service is very good and the technology is also very good. I love so much

  • Lim Ivy
    3 years ago

    Gina service is very good and friendly

  • Lai Kuan Wong
    3 years ago

    Good services! I like 晓晓 she is very good.

  • permanent issue
    3 years ago

    staff are nice and friendly and service was quite well done ^^

  • Gabrielle Tan
    3 years ago

    I enjoy the services done by Lam, Lynn and Jo at Raffles Place. Lam is a very experienced and professional masseuse. I came with many body aches and both Lam and Jo were able to use the right treatment with whatever best fits my body condition.

    Lam is also able to identify every acupoint position to relieve the pain in my different body parts. Her technique is applaudable. I always feel my tensed muscles loosened up, aches relieved and refreshed right after her service.

    Lynn is a young but experienced beautician. She recommends the best treatment for my face, and finishes off with a little short massage on the neck and hands. I always feel good and refreshed right after her excellent service.

  • Rendy Swing
    3 years ago

    Xiao Xiao is a very friendly and professional beautician with great service and skills.

  • Joyce Toh
    3 years ago

    Excellent Service provided by Gina Le and her manager Coco.

  • Chan Yoke Hoe
    3 years ago

    兰芝服务很好 ,做的很舒服

    Laneige’s service is very good, and it’s very comfortable

  • May Choong
    3 years ago

    Lanzhi and Xiao Xiao both are friendly.

  • Caroline Chan
    3 years ago

    Today at JE, xiao xiao very friendly, skillful. Thanks.

  • Poh Geek Lim
    3 years ago

    这里的服务很好, lanzhi 的技术也很好我很喜欢

    The service here is very good, and the technology of Lanzhi is also very good. I like it very much

  • yap sorlan
    3 years ago

    Xiaoxiao Good service & friendly.

  • Juen Junia
    3 years ago

    Good service and friendly

  • CHER Cher
    3 years ago

    Good. Pleasant experience.

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