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Place Category: Salon

5 Reviews on “The Ritz-Carlton Spa”

Overall:
  • ASD Specialist (Sin Yee)
    1 year ago
  • Jacqueline
    1 year ago

    Staff was attentive. Was there for both facial and massage. Both were good. Therapists were skillful. The massage bed was very comfortable. Spa facilities were clean. Feel very relaxed as the staff do not limit the time you can enjoy the facilities.

  • Isaac 976
    1 year ago

    I called to make an appointment with the Ritz-Carlton Spa and Ms Kathy was very professional, she helped me select a package for my wife and even suggested recommendations. The team at the Spa was very courteous and even handed me a water bottle while waiting. I would highly recommend this place.

  • Theresa Yoong
    2 years ago

    Other than the fact that I’m the only one here using the facilities, there’s nothing else to rave about. It’s pretty underwhelming for a Ritz Carlton spa. There isn’t even bottled water available inside, not sure if that is because of COVID. Most hotel spas I’ve been to, the service staff would ask if I’ve been there before and if I hadn’t, would introduce me to the facilities and brief me on how to use the locker. Here I had to figure out how to program the locker and there wasn’t even basic instructions pasted at the locker itself to guide the user. Lastly, the lockers were not properly stocked with what was supposed to be in there. The available ones either had slippers missing or bathrobe missing. Overall, a pretty disappointing experience.

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