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Place Category: Salon

53 Reviews on “Isabella Aesthetics - Orchard Scotts Square”

Overall:
  • angela
    6 months ago

    they nowed change boss already. doing facial treament and body spa now. vey good services .i like it.

  • Juju
    3 years ago

    If you’re coming here from Fave, please note that the price you paid will not give you what you want. They’ll tell you your fave voucher is like a trial only and I was charged close to $2k for their Brazilian hair removal. Afterwards they wanted me to sign the package again and somehow it was discounted to half (they explained it due to covid) but covid was already happening a year ago. I’m not discrediting the service and the results I’ve gotten but it sure is very misleading and dishonest for a business to be doing it this way. Go at your own risk.

  • Lim
    3 years ago

    我是在fave买了underarm的SHR配套,打电话预约了护理日期。首先环境很不错。护理师很专业,会跟我很详细的讲解我的问题。并且也让我知道了fave的voucher所提供的激光次数是不够达到我要的效果的。到最后根据美容师的建议我升级了我的配套,整个配套价格只是$288,非常划算。我的美容师名字叫sylvia,她人很好。

  • Puva S
    4 years ago

    MISLEADING

    I recently gifted a fave voucher from Isabella aesthetics for my husband .

    The voucher stated $130 for SHR Boyzilian hair removal (12 sessions).

    Issues from the customer:

    1. Brazilian means covering the overall groin area. It did specifically mention they don’t cover the crack area which is fine. But when I went over there, the beautician mentioned that FAVE vouchers are only entitled to 40-50 shots which can be used to only cover either top or bottom half of my groin. So either way I will be left with hair on the testicles or pubic area.

    2. Therapist was continuously hard selling for me to TOP UP an additional $88 to cover both regions under the originally offered “boyzillian” package when I was in the room and naked.

    3. Two women came into my room to inspect my groin, opening and closing the door throughout the process without any dignity for me. Speaking in mandarin about my hair condition. It’s very unprofessional and violating honestly. I have been treated by STRIP so I know what I should be expecting in terms of service they didn’t even know how to lift my parts to deliver the IPL shots. The therapist seemed like she have never handled men’s treatments before.

    So my main deal here is that. The advertising should be clear that they offer only 40-50 shots at $130 for 12 sessions. Is it not cheating when the advertisement is misleading. Moreover your FAVE team claim they are merely a platform so they cannot promise refunds for their client behavior? So is fave not factchecking it’s vendor partners ? So I am not safe on fave?

  • LP T
    4 years ago

    Positive: Professionalism, Punctuality, Quality, Value
    Destiny and Alice are very lovely ladies, they’re really professional and took care of me and identified what I need. I am truly satisfied with the service and products. Will book for my next facial and eyelash lift with them next month.. Cheers!

  • craigton gan rong
    4 years ago

    The service by the manager and her staff was very good, when i came in there was a influencer by the seats doing a video. The manager brought me to a private room to discuss the treatments and pricings available and i must say they were very flexible with the price and payment knowing i was a student. I paid for a unlimited shots boyzillian trial package, they offered me tea and drinks and covered me with a blanket because it was cold. The treatment performed was detailed and professional covering every nook and cranny of my SHR and most importantly as a first timer i was uncomfortable but they made sure to talk to me and distract me when i was feeling nervous while also checking that the pulses from the machine wasn’t painful.
    Hospitality 10/10
    Treatment & fine detail 10/10
    Pricing 8/10 (generally better than a lot of places)

  • Shirley Tan
    4 years ago

    Positive: Cleanliness, Professionalism, Quality
    A centrally located venue for attentive, personalised, thick eye lashes extension… look for Viola!

  • Vic Ng
    4 years ago

    Critical: Professionalism, Quality
    Buy a voucher from Fave for boyzillion. Called up and clarify, the therapist said it was unlimited shots. After the first session I was asked to top up $150 as she mention that for Fave is only 60 shots and she used 200 shots. Service was unpleasant, it was very painful and my skin was burn with visible scars.

  • Katarina Harris
    4 years ago

    Positive: Cleanliness, Professionalism, Punctuality, Quality, Value
    The service was very fast and nice!! 10/10

  • Agnes Lee
    4 years ago

    Positive: Cleanliness, Professionalism, Punctuality, Quality, Value
    Friendly, helpful staff. Lovely service. Will return.Thanks all

  • kalen kmben
    4 years ago

    tried isabella aesthetics’ facial and was very satisfied with the result. I have acne skin problems and they really did very thorough extraction for me… Best facial that i’ve tried so far. Very relaxing face massage and I fell into deep sleep. Will definitely come back again ðŸ

  • Angela Tinny
    4 years ago

    Been visiting isabella for a year now! Was very impressed by destiny from the onset. She is very experienced manager. I trust her because she is very skilful. Friendly staffs. Recommended

  • Harriet Rogers
    4 years ago

    I like to comment on angelas positive working, friendly, attentive, and professional. Thumbs up! Highly recommend her for facials & eyebrow embroidery & Brazilian service

  • Lola Smart
    4 years ago

    Fabulous service. It was my first time at isabella beauty salon and it was great. Had my eyebrow embroidery done- was very good and there were many nice touches in the service which made for a great experience. The salon then followed to seek feedback for improvement. Thank you. I will return

  • Alina Christ
    4 years ago

    Always enjoying the great service from the team. My usual place to go for my bi-weekly facial treatment. I love their skin booster. Just different from the rest

  • Lucille C. Smith
    4 years ago

    Positive: Cleanliness, Professionalism, Punctuality, Quality, Value

  • Michelle Brace
    4 years ago

    Positive: Cleanliness, Professionalism, Punctuality, Quality, Value
    The staff was extremely gentle and friendly. They would check on me whether i am comfortable from time to time… I like the service very much thank you ladies ❤️

  • Lillemor Forsberg
    4 years ago

    It was my first time getting a facial treatment at Isabella Aesthetics, and I was incredibly satisfied with the service. The 120mins facial was a bliss, I was so relaxed that I fell into deep sleep … It was my first time sleeping through extraction 🤣

  • Vera lee
    4 years ago

    Have been here for 1 year ish.love their eyelash extensions. Patronize the jurong point Branch. Thanks miko

  • Jesey Lee
    4 years ago

    Positive: Cleanliness, Professionalism, Punctuality, Quality, Value
    Tried the hydradermabrasion facial at isabella aesthetics. Skin felt squeaky clean after the session. Staff was friendly and full of smiles.

  • Tina Brown
    4 years ago

    Positive: Cleanliness, Professionalism, Quality, Value
    Purchased a underarm hair removal voucher from their website and decided to give it a try. It was painless and the staff was friendly n gentle. Surprisingly I saw results so took on a small package to try out first

  • Jennifer J. Oneal
    4 years ago

    Positive: Cleanliness, Professionalism, Punctuality, Quality, Value
    Did the hydra Dermabrasion facial with isabella aesthetics. Hmmm it feels really squeaky clean after the session cause the suction was pretty strong. After the suction part they did another round of extraction to make sure pores are clean up so pretty impressive experience. Would go again

  • Jessica Moningka
    4 years ago

    Positive: Cleanliness, Professionalism, Punctuality, Quality
    Amazing, friendly beauticians. Lash perm looks great too. Recommended.

  • SuLiA
    4 years ago

    Critical: Quality
    Bought Fave offer and thought I got a good deal but only get 5 shots each underarm per sesson. Wouldn’t have waste my time on this even cheap, 5 shots does nothing.

  • Wanling Hong
    4 years ago

    Very beautiful, professional and patient staff. They will look for the right shape and size of brows and lashes that best fit you! ?

  • Floreence Chua
    4 years ago

    Positive: Professionalism

  • beatrice victoria
    4 years ago

    Positive: Cleanliness, Professionalism, Quality, Value

  • Nidhi Belani
    4 years ago

    Positive: Cleanliness, Professionalism, Quality, Value
    Had an opportunity to know about Eyelash extensions & Eyebrow embroidery at Isabella Aesthetics
    They not only have a variety of options but also great quality products sourced from Korea (heaven for skin care ?)
    The staff is really professional and friendly. And the gorgeous boss babe is the most generous. To make us all look pretty for our finals for Mrs Singapore 2020 we all will be going through a lash extensions and eyebrow shaping transformation ??
    Looking forward and if you haven’t booked your consultation with them yet, DO IT NOW!!

  • Clarissa Rae Lim
    4 years ago

    Positive: Professionalism, Quality, Value

  • Audra wong
    4 years ago

    Positive: Cleanliness, Professionalism, Punctuality, Quality, Value

  • Bindi Choy
    4 years ago

    Very friendly and professional staff. Services are great. Can go out without make up !!!

  • Meng Foo Choo
    4 years ago

    Very clean and simple decor and interior.

  • Kwan Lincy
    4 years ago

    Positive: Cleanliness, Professionalism, Punctuality, Quality, Valu

  • Stephanie Tang
    4 years ago

    Positive: Professionalism, Quality
    Excellent service @Orchard Scotts Square!
    Very satisfied with my eyebrow work done by Angel and skin treatment done by Destiny. ?
    Thank you Destiny and team for their great service and hospitality.

  • katherine ang
    4 years ago

    I was recommended by a friend and true enough their service and knowledge impressed me. Fion was my lash specialist. She is highly professional and there was zero discomfort when I did my lash extensions. The manager did a great job recommending services to me without the usual pressure from some aesthetic places. Will definitely recommend others.

  • ikkx __
    4 years ago

    Destiny is very friendly, attentive and gentle while doing my underarms and she’s always checking on my comfort whether if it’s painful or not. Very comfortable place and worth the money for first time trial! Signing up for their 10 sessions for underarms for unlimited shoots. Waiting for their results.

  • Natasha Ann
    4 years ago

    my experience was very good, the extensions feel very lightweight on my eyes and the process was very good. the beautician was very knowledgeable and picked out a style that complimented my eyes very well. highly recommend!

  • Natalia Porporato
    4 years ago

    Excellent service! Very satisfied with the eyebrow work done by Rennie. She’s kind and pays full attention to details. Thanks also Destiny and team.

  • Chin Chin
    4 years ago

    Destiny had helped me with my dark eye circle problem using the power antioxidant reduction method, let’s see if there will be further improvement in the following sessions!

  • Miki
    4 years ago

    Initially, I chose my lashes after consulting with the staff about what suits me, and though I had made known my preference for natural looking long lashes just like mascara, the result turned out to be too dramatic and uneven, and I felt it wasn’t appropriate for daily work ( looked more like I worked at a night club), so I was very unhappy about it.
    However, the management was very sincere, offered to remove the first set the next day and offered to re-do the lashes later to my satisfaction. The good news is the second time round, I got the right curl and also the right length of lashes, after some minor revision. The lashes are of excellent ‘soft’ quality and the glue doesn’t sting your eyes, so they use good stuff! They are genuine and that’s what I like about them, I think this effort should be recognised. The shop is also well-located, clean, and the staff are friendly, and can accept feedback, make improvement.

  • Ginger Yap
    4 years ago

    Rennie is very friendly, attentive and gentle while doing my lashes and she’s always checking on my comfort whether if it’s painful or not. Very comfortable place and worth the money for first time trial! Currently they are having promo $98 for 2D to 6D.
    Additional $20 dollar for any removal lashes.
    If you’re not too sure about what kind of lashes you can always ask her to suggest!
    Will definitely recommend to my friends!

  • shawn sg
    4 years ago

    Tried their signature skin booster and see the immediate result the next few days. This is the 1st time my skin did not see any redness from the treatment and professional service from their consultant.

  • Angeline Tan
    4 years ago

    Did my brows with Isabelle Aesthetics and it’s by Moon . I love how Moon was meticulous in making sure my brows looked even as possible.
    The entire process are in a pleasant experience .

  • Tarn Siripanichgorn
    5 years ago

    Five star to this place. I found out about this place from Vaniday and booked the first appointment through the app. Later, the shop has contacted me via whatsapp to confirm.

    I was greet by the staff who also gave me the treatment. She is very gentle and detailed to my skin. Her name is Rennie…professional and friendly. Thanks for a great service!!

  • Yvelyn Lian
    5 years ago

    Very professional and knowledgeable about the latest technology in the market. Would recommend!! :))

  • Crystal Huang
    5 years ago

    Really beautiful decor, and friendly staff. Had the pleasure to meet the Lady Boss, really pretty and approachable! They’re really honest with their advice, thank you for your hospitality and great service!

  • See Kei Chan
    5 years ago

    There are so many advanced techniques of brow embroidery and eyelash extension offered here! But rest assured, the professional staffs give appropriate advices to make you look stunning!

  • Wie Tay
    5 years ago

    I really like the ambience of Isabella Aesthetics:)
    Attractive packages and services.

  • Lisa sa
    5 years ago

    I really like their package and service is meticulous ! Friendly staff and I definitely recommend them to my friends. 🙂

  • L. L.
    5 years ago

    Did 4D camelia lash at Scotts Sq branch. Amazing retention – 7 wks! Softest lashes i’ve done too ⭐⭐⭐⭐⭐

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