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Place Category: Salon

28 Reviews on “Innersense Beauty & Wellness - Kent Ridge”

Overall:
  • Sheryl Lim
    3 years ago

    Lousy service LOL. Went for a soak-off and the clumsy technician anyhow only, left some bits of polish at the edges.

    Doesn’t even include cut and shape..need to top up $10 for that! Simply outrageous.

    So annoyed with their constant hard up-sell. I mean, remove polish u already cannot do properly, want to ask me to pay for a full mani some more???

    Sheer cheek

  • Jaiya Janane
    3 years ago

    I have been going to Innersense for facial since 2016. Race is my go to beautician. She takes efforts in the well being being her customers and recommends the appropriate treatments necessary. I also enjoy the high tech machines used during my treatments there.

  • Liao Wenxin
    3 years ago

    Have been patronising Innersense for about two years now, since it’s very near NUS and they offer student prices! My face has been breaking out less and my muscles are much less tensed, especially around my shoulder and neck area, where I used to carry a lot of tension. Cherry, my beautician and masseuse, has been very friendly and patient. Love that every session with her is consistently amazing, as she’s dedicated to her work. (:

  • Fraulein Moey
    3 years ago

    Had mani and pedicure services done by Cloris and Miki today. Both were friendly and professional.

  • Rosalind Siah
    3 years ago

    Had my manicures in Kent Ridge branch and serviced by Cloris. My nails are in bad condition when I first came due to dry skin and brittle nails, but Cloris super great skill improve my nails and skin condition. Now my nails are not only pretty, but also healthier. Thank you Cloris!

  • Finian Foo
    3 years ago

    Went to Innersense Beauty & Wellness @ Kent Ridge outlet and was served by beautician Race. She was professional and was friendly. Great experience here! ??

  • Yan Yan
    3 years ago

    Great service,she very kind to every customer,l very like her nail design (cloris)

  • wei leong
    3 years ago

    greant service?cloris

  • Z YL
    3 years ago

    I did facial at Innersense and my beautician is Race who is really meticulous and gentle in extraction. She is professional and no hard selling at all. She shares lots of advice on skincare and wellness. Highly recommend Race for facial and she provides great customer service!

  • K R
    3 years ago

    Always a good experience… thanks to Cloris and Wynnie, I am very happy with my Christmas-themed nails! ?

  • Chong Tee EE
    3 years ago

    我本身是名护士,所以在这家美容院已经2-3 年了,
    很喜欢这里的环境 虽然小但是很舒服很干净,
    经常会下班后不想回家来这里放松睡个小觉
    这里的美容师 都很有耐心,也很细心的照顾着你的皮肤 尤其是 Race 和 Cherry ,她们都很友善
    特别推荐这里的facial 和按摩 真的很舒服?

    I am a nurse myself, so I have been in this beauty salon for 2-3 years,
    I like the environment very much. Although small but very comfortable and clean,
    I often don’t want to go home after get off work and come here to relax and take a nap
    The beauticians here are very patient and take care of your skin very carefully, especially Race and Cherry, they are very friendly
    I especially recommend the facial and massage here, it’s really comfortable?

  • christine joy lee
    3 years ago

    Been going to Innersense beauty for the past few years for pedicure and foot spa treatments. Staff Cloris or Winnee are both highly recommended for
    the way they help keep my nails looking the best.

  • Pinky Talavera
    3 years ago

    Always prompt !Great service! ?? Feel relax all the time? great staff (Cloris)

  • Cashew Studio
    3 years ago

    I’ve became a regular customer at this branch for more than 6 months. Race is a very good massager that I’d recommend to new customer. She did listened and made me feel relax all times.

  • Diane Gan
    3 years ago

    TCM massage by Cherry and Leg treatment by Race. Very happy with their service and care. Both TCM and Leg treatment have been very effective and I look forward to my next weekly treatment.

  • 徐鹤
    3 years ago

    服务非常棒

    Service is great

  • Seetha Htr
    3 years ago

    I have been coming here for facial and the consultant name Ms Race is very professional in her job and I love her services.

  • Sheryl C
    3 years ago

    I have been with Innersense for almost 2 years and suffered with severe acne problems. After coming to Innersense, my skin condition have gradually improved. I love how meticulous they are with my skin and how they always choose the best facial package and product especially for skin. 🙂

  • Connie Shan
    3 years ago

    I’ve been a regular customer and would like to commend Cloris & Wynnie for their professionalism in
    their service. They’re very friendly, professional & hardworking.

  • Lucy Cheng
    3 years ago

    I went Innersense Kent Ridge for facial services. Due to my sensitive skin, I’m very conscious on picking up skincare and beauty service. My friend recommended Race of Innersense to me.
    She’s very professional, nice and positive. Every week, during our facial time, she helped anlayse my skin condition; suggested the best way for me to take care of my skin -including wellness knowledge.
    My skin is now getting better and better due to her. Thanks Race.

  • Caitlynn Ee
    3 years ago

    在这家美容院已经有2-3年了 、 这里的美容师 race & cherry 服务都非常好 、 包括洗脸 按摩 点斑 做指甲 刮痧 丰胸 等等服务我都在这里完成。 非常有耐心 和 专业 尤其是我一直以来最满意的 race . 环境对你的话 one north 会比Kent ridge 大 、 但是我还是推荐在kent ridge的 race 来帮我做所有的配套服务 。 推荐大家可以来试试看 。 ??

    I have been in this beauty salon for 2-3 years. The beauticians here have very good race & cherry services, including facial cleansing, massage, spotting, nails, scraping, breast enhancement, and so on. Very patient and professional, especially the race I have been most satisfied with. If the environment is for you, one north will be bigger than Kent ridge, but I still recommend race at Kent ridge to help me with all the supporting services. I recommend everyone to try it out. ??

  • BingLian Guo
    3 years ago

    I’ve been visiting Innersense for 3 years for facial service. Race, my beautician, is extremely helpful and professional. No complain about her customer service (no hard selling, and respect my inclination to sleep through facial sessions) and technique (massaging and facial cleaning especially). Highly recommend her to new customers.

  • Darren
    3 years ago

    I came during recently where they are having promo. Good value 15 mins for $10. I can’t complain for this price.

  • Muyan Liu
    4 years ago

    It’s my first time writing review on Google but I think I must say something in case anyone will suffer in the future. I came from Hanier hair store which was closed due to COVID and have money left at the store. They refused to refund any money but the only choice was to spend at this Kent Ridge store. If I disagree with this arrangement the money will be forfeited. At the time I came to this store, they offered me a menu which stated EXTREMELY UNREASONABLE price. The cheapest 45 min foot massage is 98, facial is 198, and others are starting from 298, 398, 598… I choose the facial and diagree with the price listed as no any stores in Singapore can dare to offer such prices. They said the trial price for facial and foot massage is 68 but i still think its too high for such a small and dirty store. I have no choice but choosing the facial. Firstly, the product they are using has NO BRAND. It was somehow some poor products manufactured in China. Secondly, the staff are constantly hardselling and the way they talk made me extremely uncomfortable. Even if you are not keen to add more services, they start to do something new on your face without your constant, such as facial cosso without telling you that the price is 68 more. This is such a disgusting way for cheating money. Thirdly, they constantly open the door and change to other staffs to continue the 1 hour facial, and each time a staff came they will hardsell the same way as the previous staff. Such a unreasonable and disgusting store who only cares about money. Lastly regards to the service, it was just a SIMPLE facial with nothing good. They don’t have any advanced machine but only the facial steaming, extraction and the NoBrand products. Especially if you could speak Mandarin, you are their targets for constantly hardselling. They even uses ” why are you so mean and don’t want to spend your husband’s money, if you don’t spend your husband’s money and make you more beautiful, they will go and find some younger girl outside” for pushing you to sign package with them. At the time they heard I have no interest to sign package and just want to use my credits at hair store, they EVEN said I have to pay 198 for the facial this time (instead of 68 trial price) if I don’t sign package!! For anyone who saw my post. This is the REAL review for this store. Please do not come to here even you came from the hair store, or have bought any promotional items at Fave. Just simply cancel it. I don’t think these kinds of store will survive for long.

  • ho zhi jian derek
    4 years ago

    Horrible. Refused to under customer’s needs. Only think about earning money.

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