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Place Category: Salon

162 Reviews on “Fresver Beauty - Orchard”

Overall:
  • Teh Kang Meng William
    1 year ago
  • Alice Yong
    1 year ago

    Hard selling every single time. Will push for additional when you’re lying on the bed.

  • yan ling leong
    1 year ago

    Jamie and Elvi are really helpful and provided very good service

  • Sim Kayden
    1 year ago

    This is lovely place, the therapist manage to provide me with a painless and clean extraction beyond my expectations!!

  • Ann Yong
    1 year ago

    Friendly staff,good customer service! I see improvement on my face. Perfect!!

  • Chon Moi Yong
    1 year ago

    One of the best facials I’ve had. I wll definitely be back to see Fresver again! Great service – calm and relaxing setting. Terrific results.

  • TAN SHU LING _
    1 year ago

    Great experience today. The therapist was very soothing and was good at both facial and the face and shoulder massage. Very relaxing experience 🙂

  • 芳芳
    2 years ago

    The environment is elegant and the service attitude is good. Perfect for relaxation.

    环境优雅,服务态度好。适合休闲放松。

  • Ivy Ivy
    2 years ago

    The service is warm and the skin is tender and tender after the skin has been done.

    服务热情,皮肤做了以后水水嫩嫩的。

  • Yang Angel
    2 years ago

    Great product, very nice service.

    很棒的产品,很 nice的service.

  • Yvonne Yang
    2 years ago

    First time to fresver to do skin understanding Your store atmosphere and public officials are too comfortable and comfortable Thank you for your professional analysis and patience

    第一次到fresver做皮肤了解 贵店氛围和公职人员太让人感觉舒服和舒适 谢谢您们专业的分析和耐心

  • Zya Gabriel
    2 years ago

    Love the experience

  • Steven Chentuckleong
    2 years ago

    Good service!!

  • Wendy Tan
    2 years ago

    Very professional service

  • Cora Palo
    2 years ago

    Having a nice experience and staff was nice

  • Chan Venus
    2 years ago

    Evelyn is super good and patient .

  • Celine Chin
    2 years ago

    Nice and friendly staff and not too pushy about products!

  • Allison Goh
    2 years ago

    Amazing experience. Jessie was really helpful in guiding me through the process.

  • Scarlet Tan
    2 years ago

    Irene was very attentive and throughout the entire process she made sure I was comfortable. Excellent service was provided and I was very pleased with the whole experience!

  • Goh Chang Teck
    2 years ago

    Great experience! Love the cryo radiance facial here. Came for a trial and they were very professional and not pushy as well. Would come again for a second time!

  • suryawati taruna
    2 years ago

    Good service

  • Jie Tang
    2 years ago

    Very good experience.

  • jeannie seng
    2 years ago

    Good good services

  • Jasmine Ong
    2 years ago

    Good facial products and massage

  • Katherine Berroya
    2 years ago

    Best facial and my aesthetician is very skillful

  • Adabelle Lim
    2 years ago

    Staff were very friendly and nice.

  • erika maglente
    2 years ago

    Evelyn is a very friendly and the service she gave was very nice… Thanks Evelyn.

  • Angela Koh
    2 years ago

    Is a wonderful experience, the staffs are very friendly and polite.

  • vini eng
    2 years ago

    Good service,They will recommend the facial suitable for my skin condition.Can`t wait for the next visit!!

  • Rheana John
    2 years ago

    Had a refreshing experience and soothing effect.Nice facial n shoulder massage as well.

  • Pei Jun S
    2 years ago

    Bought the basic clarifying facial package and well, it does the job of extracting clogged pores and moisturising the face. What sealed the deal was the details in the treatment; aromatherapy at the start really relaxes me as well as the shoulder and head massage that isn’t like other salons where they do a 3min max shoulder squeeze and neck rub and you’re done.

    One star down for this review is because I think after every facial (sometimes before the start of your treatment, just after cleansing) they will try to sell you something.. which can get quite annoying cause I have bought a package already and still have to be subjected to upselling..some really push hard while others will take a firm no for an answer. Other than the pushing of package and upselling, I think the convenient locations and value-for-money treatments are ok.

  • Sara Ng
    2 years ago

    My first visit here. Staff were very friendly, the facial and massage was very comfortable. Overall a very good experience.

  • Siti Nur Atiqah samsel
    2 years ago

    Friendly staff, amazing service. Products smells amazing. 10/10

  • Poulomi Das
    2 years ago

    Had one of the best facials. Great service, no pressures of buying their package, and wonderful massage.

  • Alice Tay
    2 years ago

    Irene is extremely gentle and professional, will definitely come back and recommend to friends

  • sheryl corpuz
    2 years ago

    The staff are very friendly and polite. There was visible changes in my skin after the treatment. My skin become smooth and lighten.

  • Rebecca Ko
    2 years ago

    Tina was my thearupist and she was very friendly. She took time to explain to me the procedure and process of the whole treatment. Will definitely come back again!

  • De Zhong Chia
    2 years ago

    Had two visits to Fresver in total. The facials were ok, with visible results, and the extraction was done well, with less blackheads overall after the treatment and minimal pain. Unfortunately, the experience was marred by hard-selling beauticians who repeatedly asked me to “upgrade” my packages as I had “eye-circles” and “wrinkles” and other facial “imperfections” that I had to fix etc., and I ended up coming from a trial package, to spending almost $400 in total, for only 2 treatments despite them saying that I was enjoying a special deal and I regret spending so much when there are more honest places elsewhere. Woe to me being so easy influenced on the spot…

  • Terry Wong
    2 years ago

    The overall experience was pleasant and good. Service was excellent from consultation to cleansing service. Would recommend again for all to try out their cleansing service and facial treatment available

  • Mindy Yeong
    2 years ago

    I have been here several times for their Dermacure treatment and it has never once been disappointing! The entire facial treatment is really relaxing as well. Staff members are all really friendly and give you advice and recommendations after taking a look at your skin condition. Highly recommended 🙂

  • Tuck Yew Chen
    2 years ago

    Good service

  • Rachel Leong
    2 years ago

    Great service!!

  • Melvin Teo
    2 years ago

    Very interactive staff and friendly as well

  • Lena Tay
    2 years ago

    Service perfect

  • Keby Chen
    2 years ago

    Service is good.

  • Zhi Xi
    2 years ago

    Good service :))

  • Marissa Lee
    2 years ago

    good service

  • Cindy Kong
    2 years ago

    Services is good and people is friendly

  • Agnes Lau
    2 years ago

    Your team good customer service,

  • tham waiteng
    2 years ago

    Great experience and good service

  • Sarah Edward
    2 years ago

    Staff were very professional and clear in their explanation of the services. I throughly enjoyed my treatment!

  • Jing Yu Lee
    2 years ago

    Detailed explanations and professional treatment

  • Celine Leong
    2 years ago

    Service not bad quiet friendly.

  • Cherie Hui
    2 years ago

    Elvi was very friendly and thorough in the procedure!

  • Nathania Christy
    2 years ago

    Good service 🙂 sales person not pushy

  • Anne Chee
    2 years ago

    Warm friendly service for first time experience at Fresver

  • Andi Parungao
    2 years ago

    Very relaxing treatment and I felt so loved

  • Isabelle Rosta
    2 years ago

    Treatment was great and felt very relaxed, can see a difference in skin condition. Staff were friendly too.

  • Priscilla Liang
    2 years ago

    Friendly and warming environment. Facial is good 🙂 gave a lot of good advise and knowledge about skin!

  • Tuck Weng Chen
    2 years ago

    Value for money. Excellent service!

  • Doreen Tan
    2 years ago

    Thank you for making me feel comfortable.

  • Davina Pang
    2 years ago

    Excellent service and they have helped with my acne issues. Highly recommend.

  • Kelly Chia
    2 years ago

    Very good service… Keep it up

  • Randel Sitepu
    2 years ago

    Team was very nice and experienced. Will buy the package

  • Diana Lim
    2 years ago

    Recently I bought the cryo therapy and I saw my pores reduced but the effect wore off in about 2 days? So if you would want to see more results, it’s best to continue treatment regularly.

    Another thing to note is that I’m not comfortable with them selling me a product everytime I’m there. I got the 5 times package and I’ve topped up 2-3 times just for a new facial service. 1st time, eyes gua sha, 2nd time, facial gua sha (didn’t buy this), 3rd time, cryo therapy & 4Th, some vit C mask ($88+) (didn’t buy this too)

    So those who are going there for facial, do note that consultants will get you to buy facial package and on top of that, they will most probably ask you to try something new and give you a first trial price. After that they will try to convince you to buy a package

  • calysta lim
    2 years ago

    Warm staff every visit. Comfortable environment and treatments.

  • felicia tan
    2 years ago

    Great Service. See visible result after the treatment. Will visit again.

  • Simon Ng
    2 years ago

    All staffs very kind & friendly and excellent services especially Shirley.

  • Eunice Ng
    2 years ago

    Good service, friendly staffs, good environment, staff try to meet our timing to arrange for facial..

  • Mae Ng
    2 years ago

    Elvi is a knowledgeable therapist, gentle and customized approach. My sensitive skin calmed down immediately after the session.

  • Kok Loon Cheong
    2 years ago

    Very good. Nice experience. Face cleansing is very good!

  • Yan Jie Leow
    2 years ago

    Great first experience! Staff here are very nice and friendly.

  • OOI BING
    2 years ago

    Therapists & Consultants are patient on listening and advising my skin problems. Not too over hard selling. Prices are fair. So far so good.

  • Jovelle Loh
    2 years ago

    Great experience. Almost painless and leave no redness/swells after treatment.

  • Jenny
    2 years ago

    Been here for more than 10 years and have a non fussy, consistent, wonderful facial services.

  • Murasaki Koh
    2 years ago

    Awesome service from elvi very friendly and a great person to talk about life while she doing facial for you

  • Naila Ibrahim
    2 years ago

    Amazing facial and massage! Loved it! Great service! Will definitely come again!

  • tao xueting
    2 years ago

    I would like to compliment Vera compared with other staffs, she is very good and professional, her skill is good.

  • kelly lhx_
    2 years ago

    The facial session is very relaxing and comfortable. The therapist is knowledgeable about the whole facial process. Good experience overall 🙂

  • Renne Leong
    2 years ago

    Enjoy their service very much.
    Will come back for more.
    Special thanks to my beautician Irene for her good service!

  • Rena Ng
    2 years ago

    Staff are friendly and understanding, I’ve gone for 3 sessions so far and have noticed clearer skin already. Treatments are relaxing and effective. They will try and sell products but won’t push too hard. Good experience so far!

  • Catherine Caluag
    2 years ago

    It was my first time to try Fresver Beauty treatment and it was heavenly. I was so relaxed that I didn’t want my session to end. I loved my treatment and the pleasant staff so I signed up for a membership afterwards. 🙂 Definitely looking forward to a healthier skin and relaxing me time weekends with Fresve

  • Anthea apples
    2 years ago

    I am always satisfied with fresver’s services. The facial today focused on my under eyes area which has been a trouble area for me. My dry skin is always rejuvenated after treatment too. After today, my skin feels much more relaxed and less puffy. Thank you!

  • Grace Ling
    2 years ago

    Had a relaxing facial time at Fresver! Individual room was assigned for more privacy. The room was clean and comfortable. Looking forward to my next appointment here 🙂

  • Jovyne Chua
    2 years ago

    Irene was my facial therapist during my first visit (trial) and it was a very enjoyable experience. She was professional and attentive and service was excellent. Felt very well taken care of! Happy to return.

  • Laavanya Mathuraiveeran
    2 years ago

    I had my first facial appointment for the Diamond Chrome Facial. My consultant, May Chen, explained closely on my skin condition, the issues that I have along with the caused and prevention methods. My therapist, Elvi, calm and made sure that I was comfortable. The staff were really friendly and professional with their services. There were no push sales. They shared more details about the treatments that are more suitable for my skin condition but did not force me to sign up for anything. The atmosphere was very calming with the ocean breeze music which made me less anxious.

  • Aggy
    2 years ago

    Despite my past experiences of hard selling from the sales manager, I managed to have pleasant experiences recently. Irene is a very good beautician. I was able to sleep through and she doesn’t bother me throughout the facial. Her massages technics are very good and she is very thorough.

  • Penny Lee
    2 years ago

    I have been with Fresver Beauty since 2016. I’m satisfied with all the treatments I have done thus far as they indeed do give my skin a healthy boost. My skin has improved and after every facial treatment my skin feels fresh and clean. Thankful to be with Fresver.

  • Yukina Lee
    2 years ago

    Best facial service ever I had tried in Singapore. The beautician Irene carefully and remove all the blackhead and dirts underneath my face. The skin fully hydrates obviously change to shine. The shoulder massage is a plus besides than facial. The body is fully relax after the 2 hours facial session.

  • Jessica Yeow
    2 years ago

    I have been a long time customer of Fresver since 2005 and enjoy the facial provided by the therapists. It’s the pampering treat that I give myself on a monthly basis. While there is no assigned therapist, I must say that each therapist is skillful and is able to customize the treatment that suits my skin condition perfectly. Following each treatment, I find myself refreshed and my skin prep to absorb the products that I use more effectively.

  • Kaydence Lim
    2 years ago

    First time visiting to Fresver. Love the experience. They are not pushy with their products and their staffs are experienced enough to point out my face issues without machine. My complexion has improved greatly after one session. Would love to return again!

  • Nur Ashika Mohd Zaid
    2 years ago

    My first visit to Fresver and this place is amazing! The ambience of the place is perfect. Staff and therapist are very polite, knowledgeable and definitely well trained. Was given a complimentary shoulder massage and that is definitely is like the cherry to my ice cream. I am definitely returning here for more treatments.

  • Bunnie Tan
    2 years ago

    Good Service can try….

  • Fy Qiu
    2 years ago

    Tried PTF and facial masks here at Far East Fresver. So far I have done 7 times of PTF and my acne scars has visibly become better and faded. So I bought another PTF package.

    Highly recommend Irene as she cleansed my skin very well and gave very good facials and shoulder massages. She is very detailed when it comes to my PTF as well.

  • Divine Garcia
    2 years ago

    Thank you Fresver – Evelyn, Agnes and the team for a very relaxing and nice experience. I will come back again soon.

  • Donna Annelli
    2 years ago

    Excellent service and very friendly staff. Please ask for Irene. Excellent facial. i feel renewed. I highly recommend!

  • Felicia
    2 years ago

    Honestly speaking, I dreaded going facials at Fresver as the beauty consultant/ managers will consistently pester you to top up additional treatments which cost me another XX amount on topup of the package I’ve paid. Facials aren’t supposed to be relax and calm? Why do I always feel pressured trying to reject their hard selling after my treatment? But I stayed strong and left with my dignity and wallet intact.

  • vv andrae
    2 years ago

    Lousy service, the service staffs were pushy and my face was never clean everytime I went there for facial, as i bought a package. They don’t even bother to show a little of integrity, and I have gave up on the balance of the package already, not even going back to finish up my facial, a waste of time

  • Jx Lee
    2 years ago

    Same experiences with other customers. The manager is quite a hard seller, and not genuinely concerned about the customer. She used a tool to look at my pores pre-facial, but she didn’t use the tool again to check my pores post-facial. Shouldn’t be a pre and post facial comparison so the customer could see the difference?

    I have sensitive skin and am particular about the type of products. She was funny to tell me that it’s okay to feel stingy & uncomfortable if the products are too hydrating for your skin? I never hear from such things…

    On a bright side, the facial equipments were what I like. Steamer, electric tool to kill bacteria after extraction. However, like many others here, I must say the extraction is very painful. Will not recommend.

  • TKW
    2 years ago

    Went for a facial recently and was severely disappointed.

    The service was very poor and they will purposely make your skin condition sound bad so you would be tricked into buying their products or go for more facials. The manager there is a hard sell – she really tries to earn as much as possible from each customer, and does this by using tactics such as telling you that they’re giving you “special” discounts.

    And this cannot be emphasized enough, but comedomes should not be removed with a comedome extractor. It traumatises the skin and only causes more breakouts. If you want to get them removed, please seek help from a professional healthcare person. Don’t make the same mistake that I did by going for these facials, if anything, it only worsens the condition of your skin.

    And the person attending to me was really unprofessional. She left halfway to attend to another customer and left me lying there for 30 minutes wondering what on earth was going on.

    So don’t waste your time going for these facials – an utter waste of money with absolutely no improvement. If anything my skin got worse.

  • Jennifer Tan
    2 years ago

    Great, beautician Evelyn is very nice and very nice.

    很棒,美容师Evelyn服务态度很好人很nice

  • ho li
    2 years ago

    Thanks to the professional advice provided by Lynn and May, my skin has been greatly improved! Thanks to beauticians who care for me<3 The previous pimples scars faded and I am really happy!

    谢谢Lynn和May提供的专业意见使我的皮肤得到很大的改善!感谢为我护理的美容师们<3 以往的痘疤痕慢慢消退了,我真的很开心!

  • T Xuan Wei
    2 years ago

    Hard sell shop and staffs

  • clay corpuz
    2 years ago

    Hard selling at its finest!

  • Bernice Lau
    2 years ago

    Evelyn for the excellent and good service.

  • Archana Muthu
    2 years ago

    Skilled therapist Kai Xin. Comfortable and clean place.

  • Riya JainJohn
    2 years ago

    Staff keep pushing to buy their product… Skin analysing person don’t have any idea what she is talking about…

  • Nicco CHIANG
    2 years ago

    Thanks Karen for the consultation !
    And Irene for the excellent and professional service
    Definitely make my day !

  • diana ong
    2 years ago

    Enjoyed the $29 nett trial facial.

    It started with a skin analysis, and although I have troubled skin, May was honest about it but in no way did she lambast me for it or make me feel bad about it.

    My therapist, Honey is such a bubbly person! She is skilful & extraction was through and minimally painful. The counter staff, May, did not hardsell the packages. Instead she asked if I was open to them, and only when I was did she share regarding the packages. She also allowed staggered payment for the facial package. Would recommend this place, and the therapist Honey!

  • Gui Pei Chin
    2 years ago

    Tiffany Xie,
    thank u for a wonderful treatment.
    Will definitely intro my friends over ..

    May Chen and Jamie, thank u for the great services

  • Edison Ting
    2 years ago

    Staff May very nice and my therapist is Evelyn very nice and professional service.i like it! Would recommend my friend come to over.

  • Agnes Chua
    2 years ago

    Enjoyed Kai Xin massage and explanations to every step of the treatment. Could see that my skin was much clearer after the treatment. Karen was also very professional and detail with her explanation.

  • Lorraine Tan
    2 years ago

    May and Irene made me felt really comfortable, no hard selling at all. A+++ service! Came here for a trial classic facial. May started by analyzing my skin condition and prescribing the appropriate treatment. Irene was my facial therapist. She was extra attentive at all time, asking if I was okay with the steam temperature and strength of the massage. I would come back here again for another facial!

  • Fiza Khamis
    2 years ago

    I was attended by may and had my treatment done by honey. This is my 1st facial treatment done and i must say their service is excellent. They were kind to explain what i have done wrong with my daily beauty regime and recommend me with the most suitable care for my combonation/dry skin. Staff was also super friendly. Would recommend my friends to come over.

  • Baby Baguli
    3 years ago

    Very poor

  • cream cream
    3 years ago

    great facial!

  • Rong Wang
    3 years ago

    Cause me breakouts after service! Did not have a good experience, either product outcome or service. Will not visit again, ever.

  • Pink Lotus
    3 years ago

    Won’t recommend. Service no good , treatment not enjoy too . Agreed with some of the customers

  • Kolsum Begam
    4 years ago

    Appointment at 12nn. Was asked to come 15 mins earlier. Arrived at 11.45am. Staff not ready to serve..not open yet. I was asked to ‘walk around’ first. I declined. She took my id and voucher. I’m still waiting. Not a single star should be awarded..

  • Mason Jackson
    4 years ago

    Lousy service and even after facial, face are not clean. The staffs kept pushing on customer buying their products. If you don’t buy, they will anyhow help u to wash your face. I’ve signed for a package and just wanted to quickly complete it!

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