• HAACH Orchard Central 1 768x576

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Place Category: Salon

31 Reviews on “HAACH - Orchard Central”

  • Jolene Tan
    1 year ago

    Chloe, Jolin & the team are very friendly & professional at all time. Return from Covid break after 2 years for my facial service, their good customer service remain without fail. I have been going to Haach@Orchard Central for 17 years. They take feedback professionally & they are also very understanding & nice. No matter which esthetician is doing the facial for me, I know I’m always in good hands & all my treatments will cover till neck. Keep up the good work!

  • Yap Sew King
    1 year ago

    Friendly and professional staff.
    Masseur not too skilful.

  • LWC
    1 year ago

    Great service, pricey though… Take over Beyond Beauty price of 2 section for 1 special services.

  • Kunal Parwani
    2 years ago

    Worst massage ever!

  • Noelle Ng
    2 years ago

    definitely hard sells so be careful if you’re prone to give in to hard sellers. facial treatment is alright, did improve the skin but always pressurises me to change my treatment to more expensive ones, even though i’ve alr stated this was good enough. even when i said my schedule is tough to sign a package, they kept finding different branches for me so that i can sign the package. immediately replies when i want to make an appointment but when i’m rescheduling due to my difficult schedule they don’t reply for a good 8 hours.

  • Cheryl Tan
    2 years ago

    2nd session with them, so far so good! Did a trial and decided to sign package with them. Friendly staff, patient to explain and answer queries (was served by Sammi today). Comfortable facial, nice pleasant environment, nice music (that you won’t mind having to listen for at least an hour), and I really like how they include face and shoulder massage for you (something I’m sure all office workers would appreciate). At least for what I do, there’s not really a downtime after the session. Keeping the last star cos after all I’ve only been here for 2 sessions. Looking forward to the rest of my package 🙂

  • ShuMin
    2 years ago

    Friendly staffs, relax moment, quality products

  • Ed Ang
    2 years ago

    The staffs are friendly and services are good. Feel well pampered when doing the facial services. Great!

  • Eunice Foo
    2 years ago

    Amazing service by the professional staff. My whole family comes here for the facial!

  • Maegz Foo
    2 years ago

    Great service and staff is always nice!

  • Alex Ong
    2 years ago

    Been with Haach for many years. The service of the outlet is good and the staff are friendly and nice. Also my skin condition improve with consistent visit to the center for skin treatment. Wil continue to go to Haach for my skin maintenance!

  • Ryan Chin
    2 years ago

    Joey was scheduled for my facial session and I’m extremely satisfied with her. After reviewing my face she recommended what’s best for me within my available packages. And every step was done nicely. She even do till the neck!! Hacch was also nice enough to combine my packages for this session for my skin care needs.

  • Adel Seow
    2 years ago

    Excellent service! Have been with them for 20 years! Enjoyed every single session:)

  • Chua Mei Shan
    2 years ago

    The massage therapist is good and friendly. The front desk staff also friendly

  • Ian Sim
    2 years ago

    Would strongly recommend for complete facial treatment – Cleansing, IPL, Mask treatment. Therapist Joey is very friendly, thorough, dedicated and gives expert advice to maintain facial hygiene.

  • shann koh
    2 years ago

    Professional and quality facial experience , attentive and friendly staff. Thanks to my beautician Sammi for the wonderful facial! Highly recommended!

  • Heng kat
    2 years ago

    Professional n excellent facial

  • Bubbles Chua
    2 years ago

    I leave this place feeling very stressed all the time with all the hardselling DURING and AFTER the facial.

  • Luis Goh
    2 years ago


    I was directed straight away to the treatment room and there’s isn’t any high technology equipment to analysis the skin as their claimed in their ad.

    The start off massage is just a touch! At first I was wondering why was the therapist touching me. Really hopeless!

    Please educate your therapist NOT to sale talk when the customer is without mask and lying right under their face. You should have analyse the skin condition first and suggest the treatment before you start and NOT in the midst of it. The therapist was trying to ask me to top up another $60 for another treatment. I tried not to answer her to avoid her from talking further. Please be more social responsible. Hope you don’t start a cluster there!

    Your senior therapist is NOT gentle at all when doing the extraction. There are other salons that don’t do the streaming too before the extraction but they are NOT like yours – very rough handling! Is it because I refused to top up? My skin was still sored for 2 days after the treatment. Been to many salons, this is one of the most unpleasant and painful session. Worst, you are a clinic!

    You also never give me the Complimentary Brightening Snow Cream as mentioned in your ad. I felt misled!

    Will NOT recommend at all!

  • Jasmine Sim
    2 years ago

    Their service is very professional & makes me feel very comfortable & relax during my each session, well recommended!

  • Joelyn Lee
    2 years ago

    All the consultants especially Jolin, Kim and Yuki are professional and respectful in understanding my needs over the years. Love beauticians, Melissa and Yoco’s attentiveness and skills too.

  • Aaron
    2 years ago

    Been with them for more than 4 years and never disappoint with their non pushy consultant (especially Kim). Only recommend facial based on my skin condition. Flexible to switch suitable facial if the skin suffer different condition on appointment. Please look for Kim when u come

  • Vick Sara
    2 years ago

    I have been going to Haach, Orchard Central for many years. My therapist, Yoko alway does my facial with great care. Dr Haach is good too. The consultants are friendly and accomodative too.

  • SH Poh
    2 years ago

    I have been a customer of Haach for facial services for more than 10 years. Grace (therapist) and Chloe at the Orchard central outlet takes good care of my skin and provides excellent advice and service every time I visit. Recommend their services to all who wants to look after their skin.

  • Hana Kitty
    2 years ago

    Has been going to Haach for facial treatments for many years. Many friends and relatives commented on the improvement of my skin over all these years. There is a wide variety of facial treatments, not the cheapest but i must say it’s effective. Has recommended friends to Haach which they eventually signed up package. Staff are friendly and the place is clean and well maintained.

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