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Place Category: Clinic

10 Reviews on “IDS Clinic - Novena Specialist Center”

Overall:
  • Claris Tan
    2 years ago

    love their products here! me and my mum use them and it has really helped my skin. Dr Ian Tan is very nice as well, and consultation is free. Highly recommend

  • Vivien Lee
    2 years ago

    Dr Lum is my go-to doctor for all sorts of skin issues that I’ve faced during hormonal changes over the past year. Pregnancy pigmentations, acne breakout due to mask wearing etc. She’s extremely calm and patient in explaining the range of treatments available, including the downtime and the estimated costs, and never ever pushy. For treatments that she deems unnecessary or just a good to have, she does not hesitate to share her honest advice.

  • Janser Chua
    2 years ago

    Have been undergoing IDS’s facial treatment for close to 1.5 years. EFFECTS from treatment was as effective as they claim it to be. Quality of service was extremely professional since day 1 as well. Dr SK Tan and his team never fail to make every visit to the clinic worthwhile, both your time and money 🙂

    p.s. I have recommended 2 of my friends there ever since! no complains!

  • Christine Liu
    2 years ago

    Had a great experience visiting IDS clinic! I was pleasantly surprised when the staff stopped me from purchasing some products that were not suitable for my skin and recommended other products that were suitable for me instead. They did not try to hard-sell any products! The staffs are very knowledgeable and professional. I love their C+! My skin was visibly brightened and I noticed a reduction in oil production as well. Will visit again for other treatments!

  • Lesner Chua
    2 years ago

    Did a couple of treatments with Dr Lum. She helped reduced the redness on my face and also reduced my acne scars!

    The products recommended helped to maintain and slowly brighten up the complexion too.

  • Charles Tan
    3 years ago

    The staff keep hard selling laser package, when I questioned the lists of lasers available and what are the differences in technology and benefits, she couldn’t answer. Keep getting inconsistent instructions for skincare routine also, last month told me don’t need put moisturiser cause dr. Tan say don’t need. Now say why never put moisturiser after I questioned her why no moisturiser in my skincare routine. After checking, she said because first month need to let my skin settle so no moisturiser, now onwards need to put moisturiser. I’m just really tired of their “smoking” me attitude.

  • Encarni
    3 years ago

    Went once with someone, dr sk tan had a really upset look on his face. His nurse liked to exaggerate and made whiny noises like ohno aiyo really bad leh! Those remarks were insensitive and unwanted (they should only talk about how they could deal with skin problems instead of insulting) I bought nothing and the one i went with did buy some stuff. Told myself I won’t go again in the future.

  • sam kam
    3 years ago

    Service is fast second time round. Consultation is free.

  • Zhaoxia Liu
    3 years ago

    experience is bad . Waiting time is too long even though make an appointment. doctor ignore the appointment , but the nurse never want to explain and nobody knows the estimated waiting time .

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