• Dr Haach Raffles

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Place Category: Clinic

7 Reviews on “Dr HAACH - Raffles City”

  • AJ
    2 months ago

    Had a facial with them couple of days back with therapist Susan. Halfway through the session, she asked if i would like to try this new unique face massage that will lift the face, asked how much and how long is this face massage, she quoted close to $100 and about 10mins. Felt that its not worth for 10mins massage and rejected it, in hearing this, she laughed and said something to the extend that I can’t keep up with times or advancement. Was really unprofessional thing to say! Not wanting to spend such a high cost for a 10mins massage is resonable and it has nothing to do with keeping up with times or what not. Supposed to be a relaxing session but gotten all tensed and upset when therapist tried to hard sell or put in a way of “oh … let you try something new but need to either pay or exchange 1 of your current package or product with it … ” A terrible and horrible experience indeed!!!

  • n n
    1 year ago

    This is definitely a place I wouldn’t recommend to any.
    Went once and was told by the so call kind and gentle sounding doctor that my face condition requires further treatment but before that I just apply some elomet for the start and they will schedule my appt for early July. But come early July, no sound no picture from them. WhatsApp them and called up to follow up but no one bother to answer nor reply.

    Based on my further assessment and read up reviews, mostly are very negative as well. I would rather recommend you guys to consider Astute medical centre one at cross street or another at Katong than this. You want to throw money but people wouldn’t even appreciate your penny. What a joke.

  • Nancy Sim
    1 year ago

    Came here for a trial for laser about a year ago and find this a great 2 in 1 place where I can get my laser done followed by my facial. So I love the convenience. The doctor, Dr Xie, who does the laser is very professional, amicable and easy to talk to and I have seen results from my regular treatment here. My pigmentation in particular, has greatly improved.

    I also find Angela to be a sincere person. As the shop manager, she does have to meet her targets so it is understandable that she will have to share the packages offered. However, I do not find it pressurising or see it as “hard sell”. I get on well with her and find that she respects my decision if I will take the package or not.

    I enjoy my facial treatments here very much. They do upsell, but it is not overdone. Just a question asked and my decision is respected. My regular therapist, Kate, is awesome!! She takes such good care of me and has a great personality. First time I have a therapist who will “sayang” the spot that just got squeezed during the extraction stage which made all the difference to regulate the pain. 🙂

    I was not asked to put this review by any of the staff. But decided to do so on my own free will after signing my 2nd(only) package with them and felt it right after all the negative comments on Angela.

  • Ong Jun Hao
    2 years ago

    Service is good but there is always hard-selling every time after each session even before the package has concluded. There are many hidden costs like GST and I will not recommend customers who are just there for a trial unless you have a huge amount of money to spend. Their package is ridiculously expensive as compared to other Aesthetic Clinic and only the rich can afford it. I doubt their products even cost that amount of money.

  • shirley lim
    2 years ago

    I have been a customer with Dr Haach Raffles City branch for about a year now. The person who does my facial is Cindy. I really enjoy my sessions with her – she is the best beautician I have ever worked with. She doesn’t hardsell at all – of course, when there are good deals, she will recommend me. I always trust her when she recommends me to take a package as I know it is probably a good deal.

    I have tried a couple of other facial places before and i always stop before the package ends as I really dont like hardselling. But Cindy doesnt do it as much.

    She has also become a friend whom I can joke and laugh with during my sessions. Not to forget her facial massages that she throws in on her own accord – if you love massages, you will love her facial massage.

    I always look forward to going to my Dr Haach treatments. I can feel an improvement in my skin since I have been going there.

  • Gan Boon Guan
    5 years ago

    Seeing improvements with laser treatment. The consultant and therapist Noel n Debbie very helpful and good service !

  • Andrew Tan
    5 years ago

    I have done the treatment for a few months already for my skin problem and I am stasified with it .However ,it is not a one time treatment which requires several treatments to see the result .Overall I am happy that I saw improvements .

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